Yahoo Mail Pro



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  1. Your service is valuable but not $35 annually valuable. Please reduce the cost or lose customers.

    Your service is valuable but not $35 annually valuable. Please reduce the cost or lose customers.

    1st ranked
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    Gathering feedback  ·  15 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. I do NOT want Yahoo Mail Pro. What I want is not to receive those annoying, unwanted ads that waste time to delete.

    I do NOT want Yahoo Mail Pro. What I want is not to receive those annoying, unwanted ads that take too much time to delete; no box to check off. You have to answer a question in order to delete the ad. This is an unnecessary waste of time! You are forcing me to subscribe to a service I absolutely do NOT want. I have never seen such pressure. You would think that after a few times of "Not interested"or "Stop!", you would get the message. Stop the harassment!

    2nd ranked
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    Gathering feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Get a help system that allows one to ask a question without being put through a long list of do nothing pages asking questions

    Get a REAL HELP DESK. Not a lot of questions that have nothing to do with the questions at hand. I just spent 15 minutes jumping through hoops that had nothing to do with my question. I STILL DO NOT HAVE ANY IDEA AS HOW TO RESOLVE THE PROBLEM.

    4th ranked
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    Gathering feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. Loyalty reward - customers >15 years get 1 year free Yahoo Pro

    My yahoo account is the oldest account that I have. I never thought that I would ever abandon my Yahoo account, but I am absolutely disgusted with it lately. I can't even view an entire email without shrinking my page. The fact that I can't enlarge a message to full screen to focus on it instead of the ads is RIDICULOUS.

    In this day and age, most individuals have GMAIL accounts. If Yahoo is in danger or losing me - a customer of more than 15 years who detests change, then Yahoo's future looks quite bleak! I think it would…

    4th ranked
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    Gathering feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. DO NOT CHARGE ME $35 PER YEAR!!!!!

    Hey Yahoo, 1997 is calling. I think it is AOL calling.

    I WILL NOT PAY $35 FOR eMAIL.

    I have been a Yahoo email user since nearly day 1. You have now pushed me to move to gmail.

    4th ranked
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    Gathering feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Provide reasonable prices.

    I managed to get pulled into the subscription by accident through an email. I only wanted more info, but was auto billed through a credit card on file. Service was of marginal benefit, but with raised (nearly double) prices customers will complain and cancel as I am. FYI still paying subscribers, they don't even give pro-rated refunds. PR is poor.

    4th ranked
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    Gathering feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. 8th ranked
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    Gathering feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Poor communication & excessive charges

    You have sent us 3 reminders to edit our payment details after we cancelled our Pro subscription. Your records show that subscription has not been renewed...so stop pestering us with emails. Agree with others that US$39.99 is grossly excessive!

    3rd ranked
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    Gathering feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Haven't Delivered Promised Benefits and Want A 43% Price Hike!!

    Never once have I received a timely, or effective, email response when asking for help as promised with Mail Pro. Never have seen any means to secure help by chat. It takes wandering through many, many screens to learn how to contact Yahoo, even then it is not obvious. And now you want to impose a 43% price increase? I"ll be looking elsewhere.

    10th ranked
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    Gathering feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. paypal payment type display information. When looking at the payment type there is no way to tell what email I used and what credit card.

    I used PayPal to renew my subscription. When I view the payment type It tells me all the info I already know and nion of the info I don't know. Useless. I need the card number last 4 and the PayPal account which I have several and the date. I need to be able to change the card number when ever.

    11th ranked
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. I am not able to get a refund for Yahoo Mail Pro because I missed the deadline by 1 day, & I don't use your service!

    I contacted Support after finding the $34.99 charge on my bank statement, unfortunately 1 day beyond the 14 days to get a refund. I don't use the Yahoo email account anymore, and didn't get notification of the upcoming billing. The Support person (Mags) was completely inflexible, referring several times to the "policy" as the excuse for failing to issue a refund. Mags would not provide contact information for a manager, or even an email address for the department so I could contest or suggest a partial refund.

    I have now cancelled my Yahoo Mail Pro account after being a customer…

    21st ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. My email is not social media

    Your blatant ignorant greed does not make me liable to have to pay for my privacy, stop the ads. Stop the pop ups, stop the greed at my expense...

    21st ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Provide reasonable prices.

    I managed to get pulled into the subscription by accident through an email. I only wanted more info, but was auto billed through a credit card on file. Service was of marginal benefit, but with raised (nearly double) prices customers will complain and cancel as I am. FYI still paying subscribers, they don't even give pro-rated refunds. PR is poor.

    8th ranked
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    Gathering feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Stop showing ADS

    I subscribed to Yahoo Mail Pro and whenever i use Yahoo on the computer i still see ads. What are you guys charging me for?
    The money comes off my card every month

    21st ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Calender improvement desired. Having functionality more like Outlook

    Simple functionality items like being able to color the entire duration of a scheduled event. Being able to select multiple days without having to select a "all day" events.

    21st ranked
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    Gathering feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. I can hit reply to any like google but it quit working on yahoo?

    Its in the next fix? the reply or forward icon quit working on yahoo couple months now? on my iphone.

    21st ranked
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Payment portal not working

    Please improve on payment system, I tried multiple times and it shows HTTP bad request error message. This is not a PRO performance.

    21st ranked
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    Gathering feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Carnet d'adresses

    Pourquoi le classement de mes contacts se fait-il à partir des prénoms ? Ce n'est pas du tout pratique. Je préférais la version précédente, beaucoup plus pratique !

    11th ranked
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    Gathering feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. First, I can't find out what Pro is and why I should pay for it. I've allowed myself to go another year but I'm not happy. Plus your website

    I hate your website. If there's a character limit, why not TELL me? Changing credit cards was unnecessarily complicated.Yes, really! Overall I'm not impressed. I will cancel next year if I don't see improvements.

    21st ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Je suis L'Administrateur des Sites Meres auprès de la NASA obliger de traiter les problématiques à distance confronter à un groupe abusive !

    Mes appareils androids ou ios et iphone ou ipads ainsi que mes 'ordinateurs portables ou bureaus personnels sont partager aux membres d'un groupe abusive composer de faux support avec à leur tête un faux administrateur qui me sont tous inconnu qui détiennent frauduleusement mes appareils principaux qu'il utilisent pour me créer d’énormes problèmes techniques de comptes
    sur complicité des agents de livraison

    Comment faire pour m'en défaire de ces personnes indésirables ?

    21st ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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