Postmaster

Welcome to the Yahoo Mail Postmaster Forum!

This forum is to gather feedback and suggestions from email senders to Yahoo Mail. If you are any organization (a university, government entity, email marketing business, or an Internet service) that sends email to Yahoo users this is the place to voice your ideas.

Be sure to check out http://postmaster.yahoo.com for some common questions and deliverability best practices recommended by Yahoo for senders before posting. Please use this form to contact customer care for specific issues.

We are always looking for ways to improve Yahoo Mail. Working closely with the email sending community is important for us to continue providing the best in class service to Yahoo Mail users.
We look forward to your creative thoughts and a constructive dialogue together.

Best regards,
Yahoo Mail Postmaster Team

How can we improve your Postmaster experience?

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  1. dont require password changes unless customer wants.....

    difficult for older people to even get account

    I am tired of security that is not driven by me

    automated safety is not safe.

    Diversity should not exclude Americans

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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • MONITORING TOOLS by Yahoo

      I suggest Yahoo to build up Postmaster tools where email senders will be able to follow up their domain and IPs reputation. Similar, like it is for other top ISPs - posmaster.mail.ru, postmater.google.com, MS SNDS.

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        0 comments  ·  Delivery Issues  ·  Flag idea as inappropriate…  ·  Admin →
      • Unable to receive emails from Capital One.

        address is not blocked, there are no filters, and the emails are not going to spam. They do have the correct address on file. Can someone please look into this?

        thank you.

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          0 comments  ·  Delivery Issues  ·  Flag idea as inappropriate…  ·  Admin →
        • R=lookuphost T=remote_smtp H=mta7.am0.yahoodns.net

          1 - mgmtest@ymail.com R=lookuphost T=remote_smtp H=mta6.am0.yahoodns.net [98.138.112.38] X=TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128 CV=yes: SMTP error from remote mail server after MAIL FROM:<karpress@CentOS-72-64-minimal> SIZE=2268: 501 Syntax error in parameters or arguments
          1 - mgmtest@ymail.com R=lookuphost T=remote_smtp H=mta6.am0.yahoodns.net [98.138.112.38] X=TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128 CV=yes: SMTP error from remote mail server after MAIL FROM:<kingsthe@CentOS-72-64-minimal> SIZE=4705: 501 Syntax error in parameters or arguments
          1 - mgmtest@ymail.com R=lookuphost T=remote_smtp H=mta6.am0.yahoodns.net [98.138.112.38] X=TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128 CV=yes: SMTP error from remote mail server after MAIL FROM:<kingsthe@CentOS-72-64-minimal> SIZE=5324: 501 Syntax error in parameters or arguments
          1 - mgmtest@ymail.com R=lookuphost T=remote_smtp H=mta7.am0.yahoodns.net [63.250.192.45] X=TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128 CV=yes: SMTP error from remote mail server after MAIL FROM:<kingsthe@CentOS-72-64-minimal> SIZE=5013: 501 Syntax error…

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            0 comments  ·  Improving Sender Reputation  ·  Flag idea as inappropriate…  ·  Admin →
          • Does yahoo support SPF records with Macros as per the RFC? Getting temperror.

            All other mailbox providers support SPF macros, however, emails sent to yahoo are getting: "Received-SPF: temperror (encountered temporary error during SPF processing of domain of example.com)"

            We are using spfproxy.org's service to help us manage many included SPF records. Is this a know issue? SPF passes with all other email providers.

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              0 comments  ·  Delivery Issues  ·  Flag idea as inappropriate…  ·  Admin →
            • Yahoo FBL is not sending out FBL since 2 days ago, please check.

              Since 11th October 2016, many ESP are not receiving FBL from Yahoo. There seems to be a problem with Yahoo FBL.

              Thank you

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                0 comments  ·  Complaint Feedback Loop  ·  Flag idea as inappropriate…  ·  Admin →
              • what did you start blocking my email after sept. 1

                what did yahoo start blocking some of my emails starting Sept. 1. I can't get a straight answer from yahoo. WHY

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                  0 comments  ·  Delivery Issues  ·  Flag idea as inappropriate…  ·  Admin →
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                    16 comments  ·  Flag idea as inappropriate…  ·  Admin →
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                      0 comments  ·  Complaint Feedback Loop  ·  Flag idea as inappropriate…  ·  Admin →
                    • Help

                      Allow people to directly access help via direct email instead of the 'community' BS so questions can actually get answered.

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                        2 comments  ·  Delivery Issues  ·  Flag idea as inappropriate…  ·  Admin →
                      • Can't receive email

                        Unable to receive email...how long before temporary suspension is lifted??

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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Does Yahoo support IPv6 ?

                          I can't send emails to My Yahoo subscribers with an IPv6 !!

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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • "Blocking" an email/spam no longer works, you have to "show full header" and block the IP address

                            "Blocking Spam" doesn't seem to work any longer. I get MORE mail from the ******* Russian Federation, yet Yahoo can't block that? Gimme a BREAK! If they can send it Yahoo should be on their toes to BLOCK that ****. I've started blocking IP addresses, which has worked pretty well, but Yahoo needs better filtering tools for such nonsense.

                            And in 2016 these ******* MORONS are still sending SPAM?

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                              0 comments  ·  Delivery Issues  ·  Flag idea as inappropriate…  ·  Admin →
                            • My 74 year old father is

                              Help my 74 year old father cannot access his yahoo mail & it is freaking him out. He does not have any knowledge of the email or phone number for the password reset. Can anyone please help out
                              His email is Shanahanbob@yahoo.co.uk
                              Very poor after service from Yahoo. Can someone please restore my faith in them

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                                0 comments  ·  Complaint Feedback Loop  ·  Flag idea as inappropriate…  ·  Admin →
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                                  0 comments  ·  Complaint Feedback Loop  ·  Flag idea as inappropriate…  ·  Admin →
                                • This is a question from an ESP that sends (opted in) newsletters to Yahoo subscribers. Ever since Yahoo updated their feedback loops, we'v

                                  This is a question from an ESP that sends (opted in) newsletters to Yahoo subscribers.

                                  Ever since Yahoo switched their feedback loops from Return Path, we've received no confirmation when signing up for new ones.

                                  There is no longer a page on the site that displays active/inactive feedback loops, and we've never received a confirmation after entering the verification code when signing up/updating a feedback loop.

                                  We don't seem to be getting any abuse emails for feedback loops created after the update, but have everything set up correctly on our side.

                                  One confusing part of signing up is the dkim…

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                                    0 comments  ·  Complaint Feedback Loop  ·  Flag idea as inappropriate…  ·  Admin →
                                  • On June 10th I bought a vps server and bluehost assigned an IP address that was blacklisted, how can I whitelist it in Yahoo?

                                    I have the invoice with the date of purchase and IP address on it? What can I do about that?

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                                      0 comments  ·  Complaint Feedback Loop  ·  Flag idea as inappropriate…  ·  Admin →
                                    • do better at your job because I am not getting good customer support it sucks!

                                      You need to allow the person to access the account by questions about yourself or better even call the customer support and allow that person to ask who you are and allow you to change your password because right now I do not like yahoo at all

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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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                                          1 comment  ·  Delivery Issues  ·  Flag idea as inappropriate…  ·  Admin →
                                        • There is a Glitch in your system. Using a smart phone to sign into my yahoo account when password is wrong go to text msg to get your text c

                                          Glitch in ur system. Using a smart phone trying to sign in but password is wrong. To get your text, i have to switch to get your text sent to my phone but can't get back to the page to put in the code.
                                          Solution is U need to put a link in the text message to get back to the right page to put in the code you sent me.

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                                            3 comments  ·  Delivery Issues  ·  Flag idea as inappropriate…  ·  Admin →
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