New Mail Basic

Welcome to our Yahoo Basic Mail feedback forum! This is a place for you to help shape the new Yahoo Basic Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

Basic Mail provides base functionality like reading and writing messages, but does not include many of the advanced options. To use these features, we recommend upgrading to full-featured version of Yahoo Mail.

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  1. 1st ranked
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    Gathering feedback  ·  4117 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Nothing is working on this new Yahoo mail, Cant Forward, cant Delete USELESS

    Nothing is working on this new Yahoo mail, Cant Forward, cant even Delete emails USELESS

    2nd ranked
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    172 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi.

    Have you tried general browser troubleshooting or a different browser? If not, please try these steps: https://help.yahoo.com/kb/sln2891.html

    Basic Mail is a simplified version of Yahoo Mail and won’t include some of the more complex features, such as:

    Drag and drop attachments or GIFs
    Formatting toolbar
    Photo Slideshows
    Themes
    Filters

    https://help.yahoo.com/kb/new-mail-for-desktop/review-basic-mail-overview-learn-switch-basic-mail-full-featured-yahoo-mail-sln15090.html

    If you keep encountering issues, you can reach out to our team via Twitter(@YahooCare) for further assistance.

    Thank you.
    Mail Support.

  3. Why are you so damned determined to force people to like this new **** that we have repreatedly told you we don't like or want it!?!?!?

    You have screwed it up to where we can't go back to the original way it was now I can't even delete my emails in an efficient way!?!?!! What the **** is wrong with you people??? Now we have to delete each email one by one??? You really know how to **** things up.... ****!!!!!!!!!!!!!!!

    4th ranked
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    36 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. 7th ranked
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    Gathering feedback  ·  184 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. you are still making me switch back to the original look of yahoo mail; I don't want the new one; I don't want the newer one after that; ple

    please don't make me keep switching back from the new or newer mail "theme"; the old one is fine for my needs; please stop making me reset every time I check mail! please!

    3rd ranked
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    Gathering feedback  ·  61 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. I don't like it. I need to go back to the classic email. Piople with disabilities have difficulty with change. Bring back the classic email

    I don't like it. I need to go back to the classic email. Piople with disabilities have difficulty with change. Bring back the classic email

    9th ranked
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. you aren't listening to your users...guess today is a good day to switch to Gmail.

    you aren't listening to your users...guess today is a good day to switch to Gmail.

    6th ranked
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    16 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. bring back classic mail

    Please change back to the classic Yahoo Mail! There are certain features that I can't do on the current version that I could do in the old classic mail version, such as dragging an email to a folder. How am I now able to do that?! I am frequently dragging things to folders, and it is imperative that I have this feature re-instated.

    11th ranked
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    Gathering feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. This new design is broken and does not show me all of my mail.

    For the past week, every time I clicked to use the old version, new mails would show up. Now that button is gone, and every time I open Yahoo it says there are new mails, but there is no new mail in my boxes. Thank you so much for breaking things so that I can not access my mail. It's wonderful, considering most of my tax documents are electronic and associated with this email.

    5th ranked
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    Gathering feedback  ·  24 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Revert to the old classic email, please!!!

    Your newly updated classic email has many glitches and does not work properly. I cannot move emails to folders as it won't allow me. Also, when I use a sort function at the top and try to sort, let's say, by sender, it reverts back to 'newest at the top' sorting.

    Go back to the old classic email, please! Everything worked well then.

    12th ranked
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. This yahoo basic mail SUCK! i want the old yahoo mail back.

    The New Yahoo basic mail SUCKS! I want my old mail back. NOW!

    13th ranked
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    11 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. What the heck happened to my email?!?!? Suddenly it doesn't recognize my email contacts and forces me to enter an entire email address. WTF

    What the heck happened to my email?!?!? Suddenly it doesn't recognize my email contacts and forces me to enter an entire email address. WTF?!?! JUST LEAVE THIS **** ALONE. Your improvements SUCK!!!!!

    14th ranked
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    Gathering feedback  ·  23 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Please have a web search and yahoo mail search combo like before.

    Please have a web search and yahoo mail search combo like before.

    22nd ranked
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    Gathering feedback  ·  30 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bring back the OLD yahoo because that was so much better than this garbage !!!!

    Bring back the OLD yahoo because that was so much better than this garbage !!!!

    18th ranked
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Very slow and bad interface

    Please send back me to the older version of the yahoo, this version is very poor, it is very slow, every process has more steps and how one can make a simple process difficult. Yahoo have complicated the things in the mail

    15th ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. My I PLEASE have my old e-mail back. This NEW VERSION SUCKS!

    My I PLEASE have my old e-mail back. This NEW VERSION SUCKS!

    19th ranked
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. I want to switch back to yahoo basic mail from Full Featured ( not classic mail which has been discontinued)

    I understand yahoo mail classic has been discontinued. I see yahoo mail basic and full featured now. I clicked the full featured mail. As my computer is slow I want to switch back to basic mail. Remember I want to switch to basic mail not classic. But I don't see the switch to basic mail option button under setting near the feedback button.

    20th ranked
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Go back to the original. The print needs to be bolder!!! Hiding folders is gone Bring that back

    Go back to the original. The print needs to be bolder!!! Hiding folders is gone Bring that back. The layout is mediocre. Come on people leave what was good the same

    17th ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 8th ranked
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    Gathering feedback  ·  11 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. An improvement would be to go back one update.

    An improvement would be to go back one update. Then when you get that irresistible urge to make another "improvement" go back one more step from there.
    You've improved it so much I can't read it. Light blue on medium blue on gray on slightly darker blue. Nice.

    9th ranked
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    Gathering feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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