Skip to content

Yahoo Help



Help us improve the Yahoo Help site

If you would like to provide feedback for a particular Yahoo product, please visit our feedback site to select the particular product you wish to provide information about.

If you'd like to leave specific feedback for our Contact Us flow, please do so in this forum.

We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Our Feedback Policy has more on the terms that apply to your input.

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

320 results found

  1. Provide a working option to delete ads

    I keep receiving ads from "MAE WILSON" with titles that include the words Senior and Health. I attempted to click in the box to delete one of these ads, and it 1) locked my computer, 2) set loud warning messages that the Ad had invoked a virus, 3) instructed me not turn my system off since it may results in identity theft, and 4) Call the number to remove the virus.

    I have no way to remove this or other emails from the sender and am concerned they all contain viruses that will lock my system. You did not detect…

    59th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Abuse  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Have real people help instead of robots.

    Help with log in issues persisting app loading screen after signing in. Help with getting in contact with real people that can solve problems not coded in the AI Chat.

    96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Fix disfunctional contacts search

    when I search contacts only some names show up. It leaves out a lot of names that should be included in the search results. If I have first name last name = GCI GCI, and I search for "GCI", I get all kinds of names EXCEPT the one i'm looking for - "GCI". Your product is so bad and completely iincompetent!!!!

    96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. why can't I delete a large group of contacts in multiples?

    Your team intentionally did not export my contacts to my new email, and there was tons of stress with your site. 2 minutes ago was the very first time a chat box came up in 4 days. They blocked me from reporting issues. They made it a requirement this morning to have the Yahoo employee's ID#, after not requiring it the first time. I had to take their abuse since Friday, every single day, for hours upon hours each and every day. Take action against these thugs. They should not be allowed to touch, read, or abuse anyone's privacy on…

    96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Abuse  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. why remove icon at beginning of comments letting you know if there was a reply

    why remove icon at beginning of comments letting you know if there was a reply. i used all the time see replies good or bad. i asked about this before but only got generic answer which didn't address the issue. maybe this time

    96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Trash not deleting in full

    I'm having trouble deleting my trash in full when I use the delete all button, it keeps loading but the trash is still there. Please fix!!

    96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Yahoo Help Made Simple: Contact Options Explained

    Yahoo Customer Support Number +1 877-403-1134

    Yahoo New Mail has a clean design and useful features, but there are several areas where it could be improved to provide a better user experience.

    First, performance and reliability could be improved. The mail interface can sometimes feel slow, especially when loading folders, searching emails, or switching between messages. Faster loading times and smoother performance would make daily use much more efficient.

    Second, spam filtering and email organization could be smarter. While spam detection exists, important emails still occasionally end up in the spam or bulk folders. Improving AI-based filtering and giving users…

    96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Customer Care  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. How Do I Contact Yahoo Support? Simple Methods Explained

    Yahoo Customer Support Number +1 844-588-2505

    Yahoo New Mail has a clean design and useful features, but there are several areas where it could be improved to provide a better user experience.

    First, performance and reliability could be improved. The mail interface can sometimes feel slow, especially when loading folders, searching emails, or switching between messages. Faster loading times and smoother performance would make daily use much more efficient.

    Second, spam filtering and email organization could be smarter. While spam detection exists, important emails still occasionally end up in the spam or bulk folders. Improving AI-based filtering and giving users…

    96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Put a phone number for billing issues 303-918-9079

    I have need phone numbers for billing right now & who to call if I have trouble getting a problem resolved
    Send the phone number to my phone message: (303) 918-9079. Thanks,

    96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Hacker like Activity IN Help for your Yahoo Account

    I have added both recovery email nik**ao@gm.com and Recovery Mobile *----777 to my email id kbnikhilb@yahoo.com as on 18 April 9:05 PM I received your yahoo verification code is 152270 at my Recovery email nikao@gm*.com also the top for my reg mob number. but on 19 April 2026 I can't get my recovery email from yahoo sign in help,.. it is asking to enter 6 digit code from Microsoft Authenticator app, which I do not have access to. if yahoo charges money to get access the yahoo account recovery. should also provide proper links to…

    96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. URGENT: Yahoo Mail’s 500-Alias Feature Is Being Abused to Mass‑Register ChatGPT Accounts – Causing Legitimate Users to Be Banned by OpenAI

    Dear Yahoo Mail Support Team,

    I am writing to bring to your immediate attention a severe and ongoing abuse of your email alias feature that is directly harming legitimate Yahoo Mail users, including myself.

    As you are aware, Yahoo Mail allows up to 500 disposable aliases per account. Unfortunately, this feature is being systematically exploited by malicious actors to mass‑register accounts on OpenAI’s ChatGPT platform. These individuals use hundreds of Yahoo aliases to create multiple ChatGPT accounts in violation of OpenAI’s terms of service.

    In response, OpenAI has begun flagging and blocking large numbers of Yahoo Mail addresses – including…

    96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Abuse  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. password

    It's nearly impossible to reset my password to my email
    mexbee@yahoo.com

    96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Account locked on my cell phone

    I can't open my email account on my cell phone. I had it on the phone for several years and since yesterday every time I try to open the email on my phone I get a message to reset the password. I can access the account from my computer. Please help.

    96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Fix new yahoo mail

    allow people to return to basic when your new version doesn't work. You have crippled my email use. Downloads of attachments fail to load. or Appear. Nothing is working. been on chat for over 9 hours total. Tried countless things. And robot tells me you don't see those attempts to assist fixing. what is wrong with your punitive company. I have been with you 30 years!

    96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. How to permanently delete spam

    How can I change my account so that all spam is permanently deleted? I frequently have to delete emails marked as spam after it reaches 1000. Please advise.

    96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. An easier way to sign up for a new Yahoo account.

    Hi! I just had an issue here. Whenever I have to sign up for a new Yahoo account, I was required to use a code sent from WhatsApp to verify my phone number to complete it. Even some people may have trouble with signing up for a Yahoo account when it comes to that mandatory option and not everyone has a WhatsApp app and/or account to begin with. I think it's better if the code was sent from a default SMS app no matter which messaging app was chosen for this among other options to turn it around. In spite…

    96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Fix my account, Then go back to former comment system.

    I complained to yahoo and was eventually referred to the "feedback forum" which appears to be here. The problem---- - The problem is that with the switchover in yahoo comment protocol, my ID number changed, as well as any time I click on a comment made by "Rick", particularly those I did not make, it still identifies the maker as me. The related issue is my apparent account totally changed the total of comments made by me, as well as the number of "likes". i speculate that someone used AI for part of the transition, as the data seems to…

    96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Yahoo home page keeps reloading every 10 seconds

    My Yahoo page keeps refreshing on its own since about 1 week ago. I made no changes. Can you help? Thanks.

    96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Major improvement on sign in.

    The sign in is terrible! The only person who is ever locked out is me. Every phishing email seems to make it through just fine. And they dont have my ****** sign in info. weird. Its almost like this is completely inefficient as well as insecure. It doesnt save any time linking my password to norton vault either. what happened? this used to be smooth. Now im back to typing in and memorizing or writing down my password. Youve gone backwards from what i can see. No need to make it so complex. Youre not secured anyway!

    96th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 15 16
  • Don't see your idea?