Skip to content

Yahoo Help



Help us improve the Yahoo Help site

If you would like to provide feedback for a particular Yahoo product, please visit our feedback site to select the particular product you wish to provide information about.

If you'd like to leave specific feedback for our Contact Us flow, please do so in this forum.

We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Our Feedback Policy has more on the terms that apply to your input.

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

345 results found

  1. Yahoo Mail Security Guide: Everyday Steps to Help Protect Your Account

    Yahoo Mail Security Guide: Everyday Steps to Help Protect Your Account

    Email security is essential because your inbox may contain important conversations, account notifications, and personal information. By following recommended security practices, you can reduce the risk of unauthorized access and improve the safety of your Yahoo Mail account.

    Strengthen Your Sign-In Security

    A strong password is your first line of defense. Choose a password that is unique to your Yahoo Mail account and avoid using the same credentials across multiple websites. Consider updating your password periodically, especially if you suspect it has been exposed.

    Use Multi-Factor Authentication

    Multi-factor authentication…

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Content  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Protect Your Yahoo Mail with Better Email Security Practices

    Protect Your Yahoo Mail with Better Email Security Practices

    Your email account is an important part of your digital life. It often stores personal conversations, account notifications, and access to many online services. Learning good security habits can help you keep your Yahoo Mail account better protected from common online threats.

    Create a Secure Password

    Use a password that is long, unique, and difficult to guess. Combining letters, numbers, and symbols can improve security. Avoid using birthdays, names, or passwords that you already use on other websites.

    Enable Additional Sign-In Protection

    Whenever available, activate two-factor authentication. This feature adds another…

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Get Access Back Your Email Now

    Simple Ways to Keep Your Yahoo Mail Account Safe

    Email is often connected to banking, shopping, social media, and other online services. Protecting your Yahoo Mail account with good security practices can help reduce the risk of unauthorized access and keep your personal information more secure.

    Use a Strong and Unique Password

    Choose a password that is difficult to guess and avoid using the same password across multiple websites. A unique password helps limit the impact if another online account is compromised.

    Add an Extra Layer of Security

    Enable multi-factor authentication whenever it is available. This security feature helps verify…

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Content  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Protect Your Yahoo Mail Account with Smart Security Habits

    Protect Your Yahoo Mail Account with Smart Security Habits

    Your email account contains valuable information, including personal messages, account notifications, and password reset links. Taking a few simple security steps can help reduce the risk of unauthorized access and keep your Yahoo Mail account safer.

    Build a Strong Foundation

    Start by creating a unique password that combines uppercase and lowercase letters, numbers, and special characters. Avoid using personal information or reusing passwords from other websites.

    Enable Extra Account Protection

    If available for your account, enable two-step verification. This adds an extra layer of security by requiring a verification code when…

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Content  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Learn How to Protect and Manage Your Email Account

    Yahoo Help: Learn How to Protect and Manage Your Email Account

    Keeping your email account secure is one of the best ways to protect your personal information, contacts, and online accounts. If you're looking for guidance about Yahoo Mail, start by using official help resources to find account recovery options, password reset instructions, and security recommendations.

    Tips to Keep Your Yahoo Email Secure

    • Create a strong, unique password that you don't use on other websites.
    • Turn on two-step verification for an extra layer of account protection.
    • Review your recovery phone number and email address regularly.
    • Be cautious of phishing emails…
    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Content  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Refresh Favicon Cache for ReimerSeeds.com in Yahoo Search

    Our website, https://www.reimerseeds.com/, has a valid favicon that displays correctly in Bing Search. However, Yahoo Search continues to show the default globe icon instead of our website favicon.

    We have verified that:
    - The favicon is publicly accessible.
    - The correct <link rel="icon"> tags are implemented.
    - The favicon files are available from the website root.
    - There are no crawl or accessibility issues.

    This issue has persisted for over two months. It appears Yahoo Search may still be using a cached favicon.

    Could you please refresh or reprocess the favicon for our website so the correct icon appears…

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Enter your idea

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. restore my access my yahoo mail on my pc (in addition to my mobile)

    restore my access my yahoo mail on my pc (in addition to my mobile)

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Maybe have some respect and loyalty for your users

    Hey I want to start off by saying **** yahoo. ! Had this account for about 20 yrs and they randomly deleted everything cause of inactivity for 12 months. Never a warning or nothing. I now can't access one of my Snapchat accounts i.have countless memories too when i.was in my early 20s and deleted all my archived pics I had when I was young. I will never be able to retrieve or see them again. Man ******* unreal. I'm deleting my main work yahoo. And never using you guys again. ******* ridiculous **** yall

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Improving Yahoo Help Experience

    Call-Yahoo-Customer-Support at 📞+1-813-495-5246 to Speak with a Live Associate..

    🔹 ** 24/7 Yahoo-Customer-Assistance Available! Call 📞+1-813-495-5246 to Connect with a Live Support Agent Instantly..**

    📩 Yahoo Contact Details
    📞 Phone Support
    +1-813-495-5246

    🏢 Corporate Office (Headquarters)
    Yahoo Inc.
    701 First Avenue
    Sunnyvale, CA 94089, USA

    Feedback: Improving Yahoo Help Experience

    Yahoo Mail is an important service for millions of users, and the help resources are useful for learning about account security and recovery. It would be even more helpful if the support articles included more step-by-step troubleshooting guides for common sign-in, password reset, and account recovery issues.

    Adding clearer navigation,…

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Content  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Customer Care  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. have someone we can speak to

    Maybe, just maybe, it would be nice to speak to a customer support advisor. The help site is for vague issues, there is a chat bot that says would you like to speak to someone and then it says there is no one available. Don't suggest it then! I am infuriated. I just need help on how to restore my calendar and there is nothing.

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. filtering doesn't work

    I have 129 filters created out of 500 allowed. Last 3 to 4 months I have started getting so many spams in my spam folders that I can't ignore checking my spams as sometimes some genuine emails also end up in spams. Yesterday few filters I created and today from the same sender which contains the filtered word, I have 8 more spam emails. Please help me to improvise your filtering emails to really filter such emails to trash.

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Abuse  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. What's Gone Wrong?

    This New Yahoo Mail is the worst I have ever seen. Basic was perfect, elegant and functional. New Yahoo Mail is out of focus where once the imagery was sharp and focussed. The email headings are tuck away to one side. I have to manually reduce the size of each email because the only option I have is large! What's gone wrong?

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Customer Care  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Implmenting Some of the Actions of the Old Yahoo eMail.

    The New Yahoo eMail is HORRIBLE. 1) Make it so One can have all of their eMails that are already in the Inbox Read or UnRead in the Inbox, like before this New Garbage eMail came out, instead of having a separate Unread Box. 2) Make it so one can copy a portion the subject of the eMail without having to open the eMail up Like before this new implementation of the New eMail. 3) Allow one to have separate pages of 25 eMails like the Old eMail had so that one can check all the eMails and either Delete…

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. The new yahoo is unusable

    Although this is not the only flaw, Yahoo CREATE is missing text size, and BOLD does not work. I want to return to the old Yahoo.

    Jack Bechtold

    sunup4jack@yahoo.com

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Content  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Provide a working option to delete ads

    I keep receiving ads from "MAE WILSON" with titles that include the words Senior and Health. I attempted to click in the box to delete one of these ads, and it 1) locked my computer, 2) set loud warning messages that the Ad had invoked a virus, 3) instructed me not turn my system off since it may results in identity theft, and 4) Call the number to remove the virus.

    I have no way to remove this or other emails from the sender and am concerned they all contain viruses that will lock my system. You did not detect…

    59th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Abuse  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Better interpretations from Yahoo Scout regarding conversations

    Yahoo Scout needs to not assume that I intend on being violent when I was only venting to Yahoo Scout.

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. More help with recovering account

    Lost password and would love an improvement in the recovery process.

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Your Chat Bot isn't helpful, you allow predatory ads in inboxes, and your form has a character limit but doesn't display it

    I had a recent conversation with your chat bot where i asked repeatedly how to report a predatory/ scam ad that Yahoo Mail allowed to be displayed in my inbox, and every time I asked, it said it would provide me with instructions, and it did not. I can provide the transcript. It didn't give me any other useful resource for reporting the issue NOR did it provide me with alternatives to report how poorly the chat handled the conversation.

    It also said that there were no live agents available to assist, the only option i could find was the…

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Customer Care  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 17 18
  • Don't see your idea?