Why is YahooMail identifying so much of my good mail as spam?
I have to go into my spam folder every day and mark multiple good emails as "not spam." Then, it puts email from those same senders into spam the next day. It seems like some algorithm or AI process has been installed recently that is doing the opposite of intent.
Scott Heimes
shared this idea
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Geza Bohus
commented
Almost a year has passed since this problem was posted here. It is _not acceptable_ to categorize legitimate email as spam. Especially annoying when the sender is in my contact list, someone I have corresponded with.
Please, please, please let me switch off the spam filter.
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Geza Bohus
commented
Yes, there are senders who are not very good in maintaining their DKIM records, but this doesn't explain _some_ of their emails being categorized as spam.
In any case, I have my yahoo mail forwarded to my own server, why can't I just opt to get everything forwarded, including what yahoo thinks is spam.
It's mind boggling how people don't think this is a big problem.
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Nigel Moore
commented
Scott, it would be prudent to check whether the sender of the good emails that end up in your spam folder is a bigger part of the problem than yahoo.
A suggestion for the next time this happens:
Open the mis-categorized email, click on the three little dots in a line (at the top line after Spam)
From the dropdown choose 'View Raw Message'
Near the top of the raw message find the Authentication grouping
Within that grouping check what the value is for dkim.
If dkim = unknown or fail, that will at least contribute to your good email going into your spam folder because it is not actually not quite good enough.
"DKIM is used to verify that no third party has tampered with data within an email." [https://www.proofpoint.com/us/threat-reference/dkim]
"... enables a company to take responsibility for sent messages that can be verified by mailbox providers. Essentially, it allows the outbound domain to digitally sign email to provide legitimacy for the receiver via email headers.
[https://mxtoolbox.com/dmarc/dkim/roi-of-dkim]
Your senders implementing DKIM (DomainKeys Identified Mail) will probably remove the biggest part of the problem.