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Yahoo in deep slumber

Obviously you Yahoo folks are in deep slumber or still existing in a comatose state. There is this racist spammer who has been spamming your articles with racist/hatred comments against Singaporeans and yet you make no effort to stop it. Your website is run by such lackadaisical and irresponsible staff.

I have already made a report to the Singapore Police, sent them the offensive links and let them deal with you.

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    BTBT shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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      • Mike LimMike Lim commented  ·   ·  Flag as inappropriate

        I have been reporting that user Margunn, NorthernLights, etc to Yahoo. But their customer service is basically non-existent. This is their stock response:

        We have received your report of possible abuse within Yahoo!, but we are unfortunately having difficulty in locating the review or comment in question. If you could please reply to this email and provide the following additional information, it would be very helpful in assisting us with our investigation:

        1. The URL where the review or comment is located.
        2. Cut and paste the text of the post you are reporting.

        Once we receive this information, we will conduct a full evaluation of the content you have reported.

        -----

        Thank you for contacting Yahoo!.

        We have completed our evaluation of your abuse report in accordance with our Terms of Service; and because of our privacy guidelines, we do not disclose what, if any, action which may have been taken on a user's account.

        We can tell you that we may, in appropriate circumstances and at our sole discretion, terminate or take other action on accounts of users who may have violated our Terms of Service.

        ----

        We have not heard from you concerning your request for support in the 72 hours since we sent you a response. Consequently, we have changed the status of your question to SOLVED.

        LOL
        In essence, they just don't care.

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