Give a phone number or "contact us" so people can talk to a person who can talk them through their problems
Give your users a phone # so they can talk to a real person who may be able to talk them through their problems instead of users having to read through 10's or 100's of other users answers which may not help them at all. Having yahoo, with no tech help or people to talk to makes users feel you are leaving them out to dry and don't care weather their problems get fixed or not.
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Don C commented
That would be a novel idea. Or at least an on line chat person. I'm a person not a PC and do not speak PC lingual.
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Anonymous commented
Please call me at 832-935-3244
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Anonymous commented
Hi
needing to confirm if Yahoo sends pop ups demanding to know if they have a correct phone number for me? Says don't get locked out of your email. Is this your number? Is that an authentic yahoo pop up -
Mehul Thacker commented
I am unable to edit the creidt card information as the old credit card has expired and I need to register a renewed card info.. Pl. reply as my annual subscription payment is still to be paid.
Post haste !!
Regards,
Mehul Thacker -
clifford fain commented
Going to have to repeat my first comment: that yahoo needs qualified people that users can contact and help users with their problems.
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clifford fain commented
I, myself like my present version and have no troubles, except when you got hacked and I ended up loosing all my contacts and files