Merging mails is a fail
Why do you merge mails? Why this is not optional? Also the way of arranging a long conversation is rubbish. You press reply and that goes somewhere in the middle of the conversation and it's not clear where and why!
The you attach something and that goes to the bottom. It's just a mess and together with merging makes a labyrinth. I am wondering what kind of programmers you hire. Are they college students or something?
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