emails all gone
hi. please help me recover all my emails. i logged in on my phone last November 21, 2019. but suddenly all my mails are gone. i logged in on computer a week before that, November 19, 2019 to be exact and all my unread mails were 7,435. how come after a week it was all gone? i'm not deleting anything. please help me. i'm begging you. i already sent a restore request 2 days after the incident but no one is entertaining it. kindly help me please. thank you.
Mail can go missing for a variety of reasons. If your mail has gone missing in the last 7 days, you can request a mail restore. Information can be found here:
https://help.yahoo.com/kb/new-mail-for-desktop/recover-lost-deleted-emails-sln2552.html
If it has been a long time since you last logged in and all of your mail and folders are missing, your account may have been deleted due to inactivity. More information can be found here:
https://help.yahoo.com/kb/sln29338.html
Thank you!
Mail Support
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Anonymous commented
My emails in my inbox is gone and wiped out for some reason. It showed all the sports features in my mailbox and I tried to remove it but I couldn't. HELP! What happened to my basic email????
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madhu maram commented
i stopped using this email long back and i started very recently but i lost my old mails
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Victor commented
my e-mails missing
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Anthony Del Santo commented
I just logged into my email to try to forward an older important email that was very important and some Yahoo pop up appeared and then hundreds of important emails in my inbox just vanished. Everything has been deleted. WTF yahoo.. Is there anyway to restore my inbox? FYI...I did not "check" and delete anything.
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Killa Ferret commented
Just logged in, had some old cd keys and personal emails here i wanted saved for all time, low and behold yahoo has taken all of that away.
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P W commented
YAHOO SUCKS!!
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Lisa Terry, SPHR commented
Had the same thing happen to me. I opened my mail on Jan. 08 and when it refreshed all my emails were gone all the way back to 2016. I sent request to YAHOO trying to recover but nothing. I have checked trash and archives as suggested but I did not find my emails that I need. I keep up with my emails and only keep important ones so to lose them is unacceptable. I stopped using YAHOO as a search engine a while back and I now will no longer use YAHOO mail. I'll make sure everyone knows what they have done. I have other choices...Good-bye YAHOO
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P W commented
MY ACCOUNT WAS NOT INACTIVE FOR 12 MONTHS!! I WANT MY IRREPLACEABLE EMAILS BACK!!! I ENCOURAGE EVERYONE TO SHARE THIS VIOLATION ON SOCIAL MEDIA!!
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Julian Chu commented
NO any feedback to the fault, it is YAHOO!!
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AandK Brehmer commented
Same thing. All 2019 inbox emails before December have disappeared. So far I have found no way to contact anyone to help in recovering them.
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zahir aziz commented
YAHOO,,,,,you are the most DECEIVING,,,,,NON CARING ,,,,,,IGNORING ESTABLISHMENT i ever dealt with,,,how you are eliminating our E MAILS without warning ,,,i am a daily active checking person so what is the excuse ,,,,,,it is all about money ,,,,,i wish i am rich person and i will sue you,,,,dont tell me i signed a bluff statement even so you have to warn us to take an action ,,,not just ignoring ,,we are the people ,,,remember that
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Michele Frazier commented
I lost all of mine too. I've had this account for well over 10 years. Please give us our emails back. Yahoo gave me a "new" inbox. I need the old one back.
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Tatiana Kyriakides commented
Happened to me too...all of a sudden yesterday Jan 8th...all emails gone between Jan 8 2020 and Sept 20 2019...after I hit restore...they put back Jan 8-Jan 2 but still missing Jan 2- Sept 20 2019.
So frustrating to not be able to find a place to send a real email or chat with them!!!! -
emmanuelle guyon commented
Bonjour depuis ce matin je n'ai plus mes mails entre juillet 2019 et ce jour. Comment faire pour les récupérer ?
Merci d'avance -
F ncynow commented
J'ai le même problème. Plus aucun mail dans ma boite depuis ce matin ...
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Troy Burke commented
Has anyone received any response from Yahoo? I lost 2 years worth of emails from 2 different Yahoo accounts that I use. I filled out the request twice for help restoring. Then bogus responses from Yahoo asking if I lost them when using the app and have I checked for them from a desktop version. I have responded multiple times that I am accessing from both and they are missing from both. Apparently this will take a lawsuit from all of those of us with lost emails and NO resolution!
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rajesh hegde commented
Hi I'm having this exact same issue. Can't see any of my folders and emails. How do I retrieve these?
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Michael Hadaway commented
My emails went missing a few weeks ago also, both from my inbox and from many folders where I have saved important information. Even my trash folder only has emails from this month which is totally unacceptable.
I have sent multiple requests to restore (even if just the 7 days they offer) but nothing has been done nor has any one contacted me. While life goes on I pray that I don't get asked for something that I saved a long time ago.
Is this all intended to get us to pay for enhanced Yahoo services??? -
Doria J Whitlatch commented
All my emails are gone too in another one of my yahell emails. This is BS. Plus this version of yahoo mail sucks. You can't even get the search to work.
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Iskandar Jan commented
I lost all my emails due to 'email account inactivity' and the creation of a new inbox. Indeed, last login was a while ago, but I can't remember that I agreed to this kind of procedure anytime.
Any backup of my data available at yahoo?