Children broke me my mobile phone where I have had all for signing in and mobile number which I have connected with my email address is not valid (I have new one) but in recovery options is not another posibility how to recovery sign in - only this old number which is not valid, and I don´t know password because I had all these things on this broken mobile phone and I can´t sign in now. So I tried phone their call support (it was second posibility in their list) and tha man who was talking to me said me that he canť help me with this topic even if I gave him all information that he needs for helping me with recovery. It could be a new posibility how to recovery: SET NEW MOBILE NUMBER that is valid and security code could be sent to this new mobile phone number....I am not from USA, I am from Europe and here according to men on the phone is nobody who could help me recovery.....that is wrong. This is my opinion. Helena