Hmm.. is this site easy to use for trying to contact yahoo Can't use the contact form - the yahoo site takes me in loops in the help section
the employees need to think a little when developing the help section for users. I get sent in loops when trying to select the contact form- I get sent back to the help section. Then there's the inability to ask a question without registering. My I question or issue is about the registration details with yahoo. The form keeps telling my phone number is not valid and so I can't progress further.
I'd also like to know if yahoo policy makers have an ego or narcissism that has now bounds that they created a policy to block access for a long duration when incorrect passwords are attempted. Extremely inconveniencing a customer, especially when one needs to access their inbox urgently.
From a potential customer who wants to find an easy to use and a slightly more considerate email company.
Anonymous
shared this idea
-
peter smith
commented
Exactly, every time you think your service request is progressing, it takes you on another loop right back to where you started.