Query about email spam from my own account
This is not an idea...this is a message to try and get any information on how I can contact yahoo directly, either my email or phone to report my account being compromised and used to send out spam. I have spent the better part of an hour trying to find anyway to contact customer care or feedback other than the randomly generated help responses. Very frustrated. I have traced the ISP addresses that used my email address to send spam out as the yahoo head office in Sunnyvale California, and returned via Minsk. There however, has been no suspicious account log in activity; I checked the log. Therefore im wondering if someone within yahoo themselves is using customers email addresses to sell to companies to use for spam hits. I would like to discuss this with someone from Yahoo, as I am ready to cancel my account and use a different email provider as this is unacceptable. I will pursue further if this continues. Please respond in a timely fashion. Cheers
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Clare Hollins commented
Traced another from a similar ISP address also in Sunnyvale, and routed through Hanoi. None of these spam emails from my address sent to myself and other addresses are originating from any ISP address in Australia, where I am, and definitely not from my own internet ISP. All from the USA from Sunnyvale where yahoo is located.