I propose to provide for the possibility of direct consultations with the site operator to resolve non-standard situations
I propose to provide for the possibility of direct consultations with the site operator to resolve non-standard situations. For such consultations, it is enough to set aside a short time, for example, one hour per week.
Specifically, I am asking for help to solve my problem:
My old computer, from which I always logged into my account, broke down. When I tried to log into my account from a new computer, I was asked for an identification code by the phone number that I indicated during registration many years ago, when I was still living in Russia. I currently live in Canada and do not have access to that phone number. Could you help me to access my account. I am awaiting important information for me.
My old account: firstname.lastname@example.org
My new account: email@example.com
Valid phone number: +1 4034012573