I'm sure that you there at Yahoo are fine with the fact I see your advertisements. Unfortunately the linked vid that I WANTED to watch still fails with the 400-13 error. This has been happening for a very long time. Long enough for me to give serious consideration to changing away from you after having been loyal for what 15 years?

Hire some programmers that know what they are doing for starters. Remember your loyal users won't stay loyal forever when errors like this are ignored for this long. You product either works or it doesn't and linked vid failure in this day and age is a major FAIL.