Dear Sir or Madam,
I accessed my Yahoo Mail account from a Salford Library public computer yesterday. The screen briefly froze and I found my 2025 year's sent messages had been deleted. I have had struggles accessing my email account on a library account before. As a low income and disabled customer based in Australia most of the time I am concerned that my 2025's sent messages have been lost as I put in a "restore" request yesterday, but I haven't seen them back in my sentbox yet? Can you advise me if what happens next as I am very much worried that they have disappeared for good.

With best wishes and thanks for your help.
Your's faithfully,
Andrew J. Lang