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I mistakenly marked an e-mail as Spam

I accidently marked an e-mail as Spam and it wasn't Spam. What can I do? I want to keep receiving those e-mails and I'm afraid I won't now. Please help!!!

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Responded  ·  AdminProduct Support (Other- Product Support, Yahoo) responded  · 

The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.

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  • Yuda Stefano commented  ·   ·  Report

    same thing happened to us as small business users, all incoming emails are flagged as spam, although the senders are in our contact list and we have been sending emails back and forth for years. Flagging the emails as not spams doesn't work too, next emails from the same senders still go straight to spam folders.

  • B Muszak commented  ·   ·  Report

    Where those idiotic "spam settings" are coming from? Why some garbage software "decides" for me what is spam and what is not??????

  • Raymond Frenkel commented  ·   ·  Report

    I use a pop mail client (Outlook) and only emails in the inbox get brought down using pop so if an email is filtered to the spam folder I never see it unless I open Yahoo Mail in a browser and check the spam folder. I need the ability to turn off the spam filter and let all emails pop down to Outlook.

  • Thawan Kooburat commented  ·   ·  Report

    If a sender is already part of the contacts, it shouldn't be marked as spam.

  • Zengbiao Li commented  ·   ·  Report

    Please stop sending emails from our long-time clients into spam folder. A simple way is to recognize the email legitimate domains.

  • Aki Tillonen commented  ·   ·  Report

    Spam: email answers from people I have written to go into the spam folder!! pls disable this!

  • John Marold commented  ·   ·  Report

    Good email is going into the Spam folder. Half of my regular communications from friends has been put in the Spam folder in the last week or two. This didn't happen before, so something has recently changed for the worse.

  • Taylor Zuniga commented  ·   ·  Report

    Spam filter is putting Contacts into the Spam folder.

    Please do not do that.

  • Scott Evans commented  ·   ·  Report

    IMPORTANT INCOMING EMAILS ARE GOING TO SPAM FOLDER. I DID NOT MARK THEM AS SPAM. HOW DO I STOP THIS FROM HAPPENING?

  • Kathy ~~ commented  ·   ·  Report

    Why do you even give the option to mark as "not spam"? You turn around and keep putting the same thing in the spam folder anyway.

  • Bryan Bergsteinsson commented  ·   ·  Report

    I am getting spam warnings from you attached to e-mails from people in my address
    book. The messages have a "political" component in someones censorship infected mind.
    One was a joke about gender issues and bathrooms and the other was simply a video ot
    Teslas lined up at a charging facility. Clearly nether was spam and you know it, it was an
    attempt at censorship, something I don't need from my e-mail provider. These aren't
    publicly posted items either, they are communications between two private parties and it
    is outrageous that Yahoo would intervene and attempt to censor them.

  • Beautiful Borders commented  ·   ·  Report

    I am missing emails due to being moved to the spam folder when I am expecting to see them in the Inbox. As you know there is no notification the email arrived. Waste of time to constantly have to check the spam folder for new email.

  • Beautiful Borders commented  ·   ·  Report

    I have domains where I know the email being sent is not spam. However, the only way I can keep it out of the spam folder is to set up a filter to move the email to a unique email folder.

  • B Waterman commented  ·   ·  Report

    Fix your spam algorithm! Email from contacts IN MY LIST is being flagged as spam and I am missing important messages. This is unacceptable!

  • Paul Cosman commented  ·   ·  Report

    I give to a charity organization every week called FCA. After I give they send me a conformation email and Yahoo puts it in the spam folder every time. I have added them to my contacts and hit not spam many times. It makes no difference. It still puts it in spam.

  • Gary Hopkins commented  ·   ·  Report

    Emails from my state's Senators are going directly to SPAM. Why would they go there? Is it because I live in Florida and my Senators are Republicans? I sincerely hope that isn't the reason. I mark them as "Not Spam", but the new ones continue to be routed there. Can you please stop that from happening? I am actually interested in what they have to say in their updates.

  • Simon Adams commented  ·   ·  Report

    I keep marking my mom as NOT SPAM. I even set filter to put her into inbox yet you keep changing it to spam no matter how many times I say IT IS NOT SPAM. Can you people please get it together and fix this.

  • Bias Akos commented  ·   ·  Report

    Good afternoon!
    I have been hacked several weeks ago. Majority of my letters arrive as spam starting that time.
    Would you like to help me redirecting they into my inbox.
    Thank you in advance.
    Akos

  • Subrata Pushilal commented  ·   ·  Report

    When we send a mail, instead of going to the senders' INBOX, it goes to SPAM/JUNK folder.

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