I mistakenly marked an e-mail as Spam
I accidently marked an e-mail as Spam and it wasn't Spam. What can I do? I want to keep receiving those e-mails and I'm afraid I won't now. Please help!!!
The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.
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Claudine Guertin-Ceric commented
Emails from my three people at my biggest client, who are all in my address book, keep going to the spam folder. I have marked these emails not spam every single time, and yet they are continuing to go to spam. Even their emails that are replies to emails I sent first are going to spam. I missed a critical meeting because I never saw the invite for it. Totally unacceptable. This is costing me my reputation and income.
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Erin Dunn commented
This is affecting the sale of my home! I will send an email and never get a response, only to eventually find that the response TO MY EMAIL was sent to spam. This should never happen. If I initiated contact with someone, I EXPECT their reply to be in my inbox. I've missed at least 3 important emails for our house sale and it could delay or jeopardize the sale. Not cool.
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Sarah Elizabeth Evans commented
I don't know what the problem is, I just know that I send an email to someone and lately they respond but it doesn't show up in my inbox, it shows up in my spam folder 3 days after it was sent. I don't have any idea why this keeps happening but email responses should never automatically go to a spam folder and it should show up the day or at least the next day after it was sent. I have important emails that this keeps happening to and it is adding extra stress to my life. I would like it to stop.
Thank you! -
Kimberly Solberg commented
Since there is not "trusted sender feature, the only work around to spam filtering is supposed to be adding them as a contact but since that actually doesn't work, nor does marking it as not spam, this has caused me to miss important billing emails as well as time sensitive medical emails. this is a critical failure of the email delivery system.
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Kimberly Solberg commented
I have very important medical emails getting filtered to spam. i have repeatedly marked it as not spam and saved the sender to my contacts and it has no effect. the spam filter seems to be completely broken.
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Sharon Dilley commented
I need help. all of the sudden emails coming from my contacts are going to the Spam folder.
thanks
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Sharon Dilley commented
When my contacts reply to my email, it sends it directly to Spam or Junk. Can you fix it?
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yzhang . commented
I missed a lot of important emails because you set it in spam. Thank you.
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Aimee Cleverly commented
Same! I've missed emails from my school, government entities, and my job. Today I drove 45 miles for a school appointment that had been canceled because the cancellation email from a trusted contact was dumped in spam (again).
>:( -
Michael Hall commented
What the **** Yahoo?!!! I'm losing business here!!! This is bull. I will be switching out very shortly. This is too much ****.
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Josh Charles commented
I keep missing important emails because they're going to my Spam folder, even after flagging them "Not Spam", adding the sender to my contacts list and receiving multiple emails from the same address previously! This is beyond a joke now!!
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Paige Bates commented
Me too. Contacts I have added to my contacts and physically moved several times from the spam folder keep going to spam.
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Mollie Coffey commented
Emails from my husband's work account have all ended up in my Spam folder for the last week. They never did before. I have marked them Not Spam, I have added the address and domain name to my filters, and it still happens every time.
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Martin Vaughan commented
Many important emails are ending up in my spam filter. Since I now have to routinely check this, it makes the function of the filter redundant. I have tried to bypass the filter by adding a rule that sends anything containing the '@' character to my inbox but emails are still ending up in my spam folder. It seems that Yahoo applies spam filtering before it runs user rules. If so, this should be changed.
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Martin Vaughan commented
Allow users to turn off spam filter
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Darnell Pierre Benjamin commented
Consistently, for the past couple months, I've had emails going to Spam. These are emails from contacts who regularly have reached out to me over the years; and suddenly, for some reason, they're going to Spam. Is there anything that can be done to rectify this?
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Sunil Matta commented
Recently, your spam filters are putting legitimate emails into the SPAM folder. Even from email ids I have communicated with in the past!!! Why did this change all of a sudden??
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arun george commented
am not able send or receive mail from glistenit.com
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James Black commented
Emails from people in my contacts are going to spam. STOP!
Either allow a white-list to be created and/or stop sending emails from known contacts to spam. -
Scott Denault commented
I keep marking my Montessori emails as not spam yet you keep putting them in SPAM!!!