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3446 results found
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GIF Icon has disappeared from yahoo mail......any idea why?
GIF Icon no more available on yahoo mail?
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Feedback about changes regarding storages
I am extremely disappointed with Yahoo's decision to limit mailbox storage and charge users for additional capacity.
When I originally signed up for Yahoo Mail more than 20 years ago, one of the key selling points was the promise of unlimited email storage. I have relied on that commitment for decades and have accumulated over 30 GB of emails based on the understanding that my storage would continue to be available.
Now I am being told that my storage will be restricted to 15 GB unless I pay for additional space. This feels like a complete reversal of the commitment…
Thanks for your feedback, Em. We do apologize for the changes on our storage limitations. Unfortunately, market changes was our reason for the change. Very sorry!
We did communicate this very early on so you could be prepared! We also have great deleting tools to get your account under the threshold. You can find this under Manage Storage in your Settings.
Last, we still offer the most free storage! If you need to upgrade, we also offer the cheapest plan in the industry. We do apologize as this decision did not come lightly. Thanks again!
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Please allow user to block more than 1000 spam emails.
Please allow user to block more than 1000 spam emails. I have exhausted 1000 limit in 6 months with increasing spam mails daily and now can not block any more senders. I am getting 15 to 20 spam emails daily. Or you needs to increase your security.
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I can't pay for more storage
I can not pay for more storage. I receive an error "Something went wrong. Check your card details and try again.
". Could you please help me to pay?
Hi Maria, let's see what's going on with your account and screenshots of what you're seeing when trying to purchase a storage upgrade. Please email us at oasis.mail.feedback@yahooinc.com. Thanks!
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Search broken by advertisement pane
Fix yahoo web mail search, the dialogue box is reset or closed whenever a new advertisement is showing in the right pane
Hi there, can you please send us a screenshot of what you're seeing to oasis.mail.feedback@yahooinc.com? Along with your browser and browser version. Thanks!
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Storage
I can not fine "Manage Storage" on Desktop mail. I see only the cloud icon with the size but cannot click it. Looks like it is just a static indicator. I need full interactive mange storage.
Can you show us in a video of what' you're seeing and send to oasis.mail.feedback@yahooinc.com? Thanks!
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Storage issues
I have removed quite a few emails that were attached to my main Yahoo email address, but the storage is still showing as 37.4 GB. Please could you let me know why this is so? I was also advised that there is 1TB of storage available for Yahoo, but it has suddenly dropped to 15GB. Please could you let me know urgently, as the deadline is approaching soon.
Hi Atul, yes we have changed our storage guidelines. As mentioned in our communication to you and in our help articles, once you delete emails from your Inbox, you also need to empty your Trash or even Spam folders. Then you will see the number decrease. Thanks.
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get rid of the ads in tge body of my inbox
Get the ads out o the body of my inbox and put them back on the top. This is a nuisance.
Yes, we do have a few ads in our app, but we also offer an ad-free experience (like many apps today) if you upgrade to Yahoo Mail Plus, but of course it's not mandatory. We will also share your feedback with the right team. Thanks.
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SPAM folder numbers
It would be nice if the spam folder showed the number of messages that were in there so you would know to look. There is nothing to prompt you to look there even if something is sent there by accident.
Thanks for your consideration.
Hi Miss Akira, we will certainly share this with the right team. You're correct, we don't show the exact number in your spam folder. Thank you for your suggestion!!
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Please Remove Split View
Please remove split view when dragging emails from inbox to folders.
Hi Rafael, this is actually not a new feature or setting from Yahoo, but instead your browser, Google Chrome. You can certainly disable this under your Chrome settings. Let us know if you need additional help, we can show you screenshots. Thanks!!
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Yahoo Mail storage use display remains unchanged, even after deleting 10,000 emails!
Last week I deleted at least 10,000 emails from the Inbox as well as the Trash folders. However, the cloud storage remains the same at 20.4GB. How can this be? Can the storage use be running correctly? .... or is yahoo displaying storage use that is just high enough to make the customers buy the premium yahoo mail??
Hi Me Me, thanks for the feedback! And can you confirm that those 10,000 emails actually deleted? We are seeing the community deleting thousands of emails at one time and it clogs the backend. Try deleting less emails at a time and see if that helps. And yes, keep emptying your Trash and Spam folders. Thanks!
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Make it easier to delete the AI summaries
I'm trying to delete the AI summary from my emails. This line told me to go to settings, then AI features, but AI features is not on the menu that comes up on my phone. Please advise. I hate these summaries!!
Yes, it's because you are on the older desktop version. We do not have those Settings there, we recommend updating to the newest version and then you'll see those Settings, to turn off AI Summaries. We are currently not adding anything new to the old version as it will eventually be EOLed. Thanks!
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Old emails deleted
I've lost all emails from before 2006. I know that's a long time ago but I had a lot of memorable messages from before that date that I would be keen to read again. Is there any way to recover them? and is there any way to prevent further messages from being deleted?
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Do not restrict mailbox sizes
Your move to restrict mailbox sizes is very bad. It is seriously detrimental to usage.
Especially when you provide no way to identify / manage which are my biggest emails / attachments by size.
We do! Depending on which version you're on, you can find Manage Storage in your Settings, or you'll see it in the left hand navigation (cloud icon). From there you can tap on it takes you to your Storage Landing page where we give you deleting tools to get you under the threshold. Thanks.
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Mailbox storage limit
Hello, I keep receiving the message that "Your Mailbox storage will be full in 21 days". I've just deleted over 2500 emails from past years. Why do I keep receiving this message? Thank you.
Hi there, once you delete emails from your Inbox, please make sure to empty trash and spam folders too. Once you do this as well, you'll see the storage numbers decrease. Thanks!
More FAQs: https://uk.help.yahoo.com/kb/overview-yahoo-mail-storage-sln37214.html
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File Sizes
Storage: there seems to be no way of finding out what size your emails are, ordering them in size order, or doing anything to that could help customers reduce their storage. Every suggestion made by AI about menu options and tips for Yahoo mail is wrong. When you go into Settings, there is no Manage Storage option, just Appearance, Mailboxes, Notifications etc. As you are so cruelly reducing the 1Tb allowance down to not 100Gb, not 50Gb, but a paltry 15Gb, how about giving us poor customers some help so we can reduce our footprint?
Hi Angus, we are not sure which version you are seeing for Yahoo Mail on Desktop. Can you take a screenshot of your left hand navigation and send it to oasis.mail.feedback@yahooinc.com? Thanks!
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I cannot seem to sort emails by size. And the "Help Central" gives feedback that does not correspond.
I cannot seem to sort emails by size. And the "Help Central" gives feedback that does not correspond.
Hi Rafael, you can sort by size from your Inbox. Please look for Largest First in the sorting options. You can also go to your Settings and tap on Manage Storage for more deleting tools. Thanks!
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Decreasing storage in 2026 = new Kodak moment for Yahoo
Everybody is increasing storage in 2026 you are decreasing storage. Not the best idea!
That's odd! Can you tell us which competitor is increasing their storage? We certainly want to know! Most of our competitors are decreasing and we are one of the last ones to have to do it. Very sorry! We are still offering the most storage for the cheapest price or we provide you with deleting tools to get under the threshold. Thanks!!
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Thanksgiving does not show up as US holiday
Thanksgiving does not show up as US holiday
HI Eugene, can you send us screenshots of what you're seeing to oasis.mail.feedback@yahooinc.com? Thanks so much!
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Email Storage used
Provide dedicated link or Icon to find out how much storage is currently being used. The pathway suggested in your "help"/guidance gave no options beyond "Add or Manage Accounts" and "Sign Out". IMHO worse than useless. If you're going to hand out what are effectively threats then at least have the information in them outside of the threats be useful.
Thanks Steve for your feedback. Super helpful and we agree. We have shared this with the team. A status bar and a different landing page for your storage numbers will be launched on May 5th, but we understand that you would like it now. We have shared this with the team and we hope to launch it much earlier. Again, thank you!!
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