New Mail
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emails gone
I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.
I hope yahoo will be able to resolve this matter.
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
help.yahoo.com/kb/SLN2552.html
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.
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Yahoo mail is so slow
Yahoo mail is so so so slow on my computer. I've been using my college email address instead (gmail) because it works so much better. However, now that I am about to graduate I have been using my yahoo email more - but it's just so frustrating how glitchy and slow it is. I really do not want to have to get an entire new email address (I would definitely use gmail if I made a new one) but if this isn't fixed soon I'm not going to have a choice.
Please try clearing cookies, cache, history, and footprints. To do so, please go to https://help.yahoo.com/kb/new-mail-for-desktop/sln27197.html
Also, please make sure to update your browser and if the problem still persists try to access Yahoo Mail in another browser.
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I have been using this email for years. Actually 1st account I created, hence most complicated.Issues with receiving mail FIXIT
fix incoming mail issies
When emails aren’t received, there are a few things to check. Please follow the steps here: https://help.yahoo.com/kb/SLN22021.html
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Help with my account
For the last two days I’m receiving dozens of nonsense emails. How can this be stopped? Thx
If your inbox is being flooded with Spam, check out this article for more information and what to do:
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how about letting us BLOCK domain's
how about letting us BLOCK domain's like "eadmitberry.com" instead of the whole email address of "newletter@eadmitberry.com"
Hi there,
Thank you for the suggestion. I will be sure to pass this along to our product team for future consideration.
Yahoo Support
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I mistakenly marked an e-mail as Spam
I accidently marked an e-mail as Spam and it wasn't Spam. What can I do? I want to keep receiving those e-mails and I'm afraid I won't now. Please help!!!
The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.
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MISSING EMAILS!!!!!!!!!!
I am missing a very specific email I am trying to locate. The new format only says I received an email in July 2018. WHERE IS IT THE EMAIL?!?!?! I NEED IT!!
You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
https://help.yahoo.com/kb/SLN2552.html
Thank you!
Mail Support -
editing contacts
WHY ON EARTH DID YOU REMOVE THE EDIT CONTACTS BUTTON?!! I don't want emails going to the WRONG email address because of duplicate names!! WHAT THE **** YAHOO?!!
In order to edit a contact, click on the Contacts option on the right side of the email screen and, once the list appears, select a contact then click on the 3 dots that appear next to Details (under the Settings option) and select Edit from the drop-down menu.
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Adds
How to create a label to block Adds? I'm full of them
Here’s how to remove or block ads in Yahoo Mail: https://help.yahoo.com/kb/SLN15803.html
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I'm paying $25 per month for hosting/email, *AND* I have to deal with your ads? Sorry, I can deal with ads on other platforms for free.
Don't place ads on business email that I'm paying for.
Hi there,
To have this investigated and reviewed on the hosting end you would need to contact our Small Business team directly here: https://smallbusiness.yahoo.com/
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access contacts
I need to delete contacts that are no longer valid. There is no way to access the contact list. How about making contacts easy to find and change
To access your contact lists:
- Click on the contacts icon in the upper right ( just to the right of sort)
- From there you will be take to all of your contacts.
- Click on lists to access your lists
- From the list named click on the down arrow to the right to switch which list you are viewing
- Click Edit to modify the list.
- Click the x to remove someone from a list
- To add someone type in their name or email address under Add Contacts.Thank you!
Product Support -
how could i send an email in a specific time? i don't want to send now, but i need to send several hours or minutes later.
why couldnot add a buttom such as "send later" besided the " send" buttom?
Hi there,
At this time we do not offer the option to schedule an email to be sent. You can however write the email and save it to your drafts folder. This will then allow you to quickly send the message when the time comes.
Yahoo Product Support
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Please get rid of this sign in key waste of time. I just want to put my email and password and check my mailn
Go back to the original sign in email and password and you're done no codes being text or any other waste of time
Here’s how to disable the Account key in Yahoo Mail: https://help.yahoo.com/kb/SLN25781.html
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Old mail
I have just logged into my Yahoo account for the first time in a long time. All my old emails are gone. I want them back!
If you did not sign into your account within 12 months the account is deactivated. Unfortunately, you will not be able to reactivate it or re-create the same email address. You can always sign up for a new Yahoo account.
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MAIL FROM YAHOOO
I got the following mail from
CustomerCare <*********@reagan.com>
Dear user,
We are closing all old Version of Your E-mail as from today TUESDAY MAY (5/14/2019). Tap below and sign-in to get a more organized mailbox to avoid being De-activated.UPGRADE NOW TO THE NEWEST VERSION
Thank You.
YAHOO! - Mail support
Is it a genuine mail??? Please confirm
That email is a scam, please mark it as Spam. Here’s an article to help you identify legitimate Yahoo websites, requests, and communications: https://help.yahoo.com/kb/SLN2070.html
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You can put the "block" function back in the "more" options. Sorting through all the spam to find personal emails is a pain in the *****
Easy, . . reinstate the blocking function. How hard can it be? You ask how you can improve New Mail, . . . you have your answer !
Thank you for your feedback. Check this article and learn how to block specific email addresses: https://help.yahoo.com/kb/new-mail-for-desktop/sln28140.html
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passwords
By allowing us to choose a password we want without saying it's too weak. Let us have what we choose! Everything I pick is too weak for you. *******!
Hello there,
A strong password is your first line of defense against intruders and impostors. Here are some helpful tips on creating a secure password so you can make sure your information remains safe: https://help.yahoo.com/kb/tips-create-strong-password-sln3012.html
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The new calendar won't let me set the time. It doesn't work. Please do something to make it work.
Pros: great to have it on the same page as the inbox.
Cons: not great that it doesn't work!Hi there,
Are you also experiencing this when using a browser such as Chrome or FireFox?
Yahoo Product Support
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i live on the East Coast and my yahoo email time does not match the actual time of 10:44
auto fix the time to match the time I live in, my computer automatically changes the time when we change our clocks, please see that this is fixed, its causing issues with me receiving and sending emails
Change or set your timezone in New Mail, by following these steps here: https://help.yahoo.com/kb/SLN28570.html
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search emails
How do I search for emails within a specific folder? I could do it within the old Yahoo! inbox.
If you need to find an email fast, searching your mailbox is the way to go. Enter simple search terms in the search bar or locate hard to find items using Advanced Search.: https://help.yahoo.com/kb/new-mail-for-desktop/sln28067.html
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