New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. I receive a lot of **** spam which I do not appreciate and want Yahoo to stop this from happening.

    Please filter **** spam and prevent it from being distributed to people who do not want to receive this content without their permission.

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    6 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Getting unwanted emails or spam is frustrating. While most spam should be caught by our spam filters, occasionally some can slip through. If that does happen it’s very important to mark the email as spam. It lets our system learn that messages from a specific place are not good and helps us make Yahoo Mail even better at recognizing future spam emails. Here’s more info: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html

  2. I am married, happily. I continue to receive dating service ads which I'd thought I'd diverted in "settings". These ads = disruptive.

    Settings fail in trying to ward off unwanted ads, particularly those not good for an established marriage.

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. HORRIBLY SLOW!!!

    For the last 24 hours, typing an email is horribly slow!
    Is anyone else having this issue? This is insane!!!!! PLEASE FIX WHATEVER YOU GUYS DID!!!!!!!

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    2 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  4. help

    not being able to get my e mails.can not open.just turns blue circle and not coming up. this is been happening for few weeks now?????????

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Stop to unnecessary mails I m very disappointed for the same as many unwanted mails coming in my ID, Also day by day its increasing

    I m very disappointed for the same as many unwanted mails coming in my ID, Also day by day its increasing in numbers of mail.
    I m not subscribe for any forge mails.
    So kindly check the your system how can be fordge mails are coming in my mail ID.

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Getting unwanted emails or spam is frustrating. While most spam should be caught by our spam filters, occasionally some can slip through. If that does happen it’s very important to mark the email as spam. It lets our system learn that messages from a specific place are not good and helps us make Yahoo Mail even better at recognizing future spam emails. More info here: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html

  7. emails gone

    I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.

    I hope yahoo will be able to resolve this matter.

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    234 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

    If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html

    If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.

    help.yahoo.com/kb/SLN2552.html

    In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.

  8. I have lost my emails!!!

    I can only see 1 month emails! I am using yahoo so many years and i've lost them all. From March 2021 and back i have nothing. I am sure that i haven't deleted my emails. What do i have to do? Please answer me

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. i lost one of my folders

    yahoo help keeps giving me my lost emails. who can help?

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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  10. We're glad you're here

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  11. Not receiving password reset link from instagram.com

    I am trying to reset my instagram password which is linked to my Yahoo email. But after so many try also I am not receiving any email from instagram in Yahoo mail.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. Received yahoo! emails being placed in sent folder but I didn't send them?

    Received yahoo! emails being additionally placed in sent folder but I obviously didn't send them 'cause they've only been only received...

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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  13. emails addressed to other email accounts

    I always get emails addressed to other people. Usually for jobs

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. QUIT DELETING MY TRASH!!!! I will do it MYSELF - I often refer back to deleted items

    QUIT DELETING MY TRASH!!!! I will do it MYSELF - I often refer back to deleted items

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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

    By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.

    Trash deletion frequency – Trash is deleted after 7 days.
    Spam deletion frequency – Spam is deleted after 30 days.

  16. Problem in composing replies

    what happened to yahoo mail. I cannot send a single reply and the mail says that my mail seems to be spam and change it. I have been trying since several months but nothing could be done

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    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there! In order to protect all users, we temporarily block sending on accounts that are flagged with spam-like or suspicious sending habits. For more info and tips on how to avoid this in the future, please review this article: https://help.yahoo.com/kb/SLN3406.html

    You will need to reset your password and wait for this block to expire. It usually takes 24h to have this block removed, however make sure you’re not trying to send any messages during this time.

    Hope this helps!

  17. how to remove one of my recovery emails when the edit icon is not available?

    I have tried on the mobile app and via browser but I can't remove an email address (no edit icon) that I no longer have access to; hence, no longer appropriate to be in my recovery option. Kindly help

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

  18. Cannot set up 2 step verification

    Account security page is blank, with errors in console:

    [ybar debug] Nav-hide init triggered ondomcontentloaded
    security?scrumb=HJJboSWlnYg:198 YBAR: YAHOO.i13n.SPACEID is not defined!
    y @ security?scrumb=HJJboSWlnYg:198
    DevTools failed to load SourceMap: Could not load content for https://s.yimg.com/wm/mbr/705988e41ff55ed6a1b3809ff693c55344f014a8/bundle.js.map: HTTP error: status code 403, net::ERRHTTPRESPONSECODEFAILURE

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  19. Please restore my emails

    All the emails in my sent folder have disappeared overnight. Please restore them as the history they contain goes back more than 20 years. I have not deleted anything from my sent items. I have tried to report this issue by submitting a request, but there is no way to explain the specifics. Please help, my emails are important to me. Thank you.

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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  20. Emails deleted

    Everything is gone... all gone... all the love letters from my to-be-husband... emails from my now-deceased mother... a decade or more of my life... deleted.

    And no warning, no restore options... just purged. Why do this with no notice?

    I stayed loyal through all these years, even when everyone said Gmail was infinitely better. I hated the inbox makeover, but still stuck with Yahoo.

    Now this? It's the last straw.

    Google may be an evil monopoly, but Yahoo deserves to go out of business for this.

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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
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