New Mail
Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.
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emails gone
I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.
I hope yahoo will be able to resolve this matter.
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
help.yahoo.com/kb/SLN2552.html
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.
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Yahoo mail is so slow
Yahoo mail is so so so slow on my computer. I've been using my college email address instead (gmail) because it works so much better. However, now that I am about to graduate I have been using my yahoo email more - but it's just so frustrating how glitchy and slow it is. I really do not want to have to get an entire new email address (I would definitely use gmail if I made a new one) but if this isn't fixed soon I'm not going to have a choice.
Please try clearing cookies, cache, history, and footprints. To do so, please go to https://help.yahoo.com/kb/new-mail-for-desktop/sln27197.html
Also, please make sure to update your browser and if the problem still persists try to access Yahoo Mail in another browser.
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I have been using this email for years. Actually 1st account I created, hence most complicated.Issues with receiving mail FIXIT
fix incoming mail issies
When emails aren’t received, there are a few things to check. Please follow the steps here: https://help.yahoo.com/kb/SLN22021.html
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Help with my account
For the last two days I’m receiving dozens of nonsense emails. How can this be stopped? Thx
If your inbox is being flooded with Spam, check out this article for more information and what to do:
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editing contacts
WHY ON EARTH DID YOU REMOVE THE EDIT CONTACTS BUTTON?!! I don't want emails going to the WRONG email address because of duplicate names!! WHAT THE **** YAHOO?!!
In order to edit a contact, click on the Contacts option on the right side of the email screen and, once the list appears, select a contact then click on the 3 dots that appear next to Details (under the Settings option) and select Edit from the drop-down menu.
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MISSING EMAILS!!!!!!!!!!
I am missing a very specific email I am trying to locate. The new format only says I received an email in July 2018. WHERE IS IT THE EMAIL?!?!?! I NEED IT!!
You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
https://help.yahoo.com/kb/SLN2552.html
Thank you!
Mail Support -
I mistakenly marked an e-mail as Spam
I accidently marked an e-mail as Spam and it wasn't Spam. What can I do? I want to keep receiving those e-mails and I'm afraid I won't now. Please help!!!
The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.
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Old mail
I have just logged into my Yahoo account for the first time in a long time. All my old emails are gone. I want them back!
If you did not sign into your account within 12 months the account is deactivated. Unfortunately, you will not be able to reactivate it or re-create the same email address. You can always sign up for a new Yahoo account.
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Please get rid of this sign in key waste of time. I just want to put my email and password and check my mailn
Go back to the original sign in email and password and you're done no codes being text or any other waste of time
Here’s how to disable the Account key in Yahoo Mail: https://help.yahoo.com/kb/SLN25781.html
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search emails
How do I search for emails within a specific folder? I could do it within the old Yahoo! inbox.
If you need to find an email fast, searching your mailbox is the way to go. Enter simple search terms in the search bar or locate hard to find items using Advanced Search.: https://help.yahoo.com/kb/new-mail-for-desktop/sln28067.html
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Adds
How to create a label to block Adds? I'm full of them
Here’s how to remove or block ads in Yahoo Mail: https://help.yahoo.com/kb/SLN15803.html
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MAIL FROM YAHOOO
I got the following mail from
CustomerCare <*********@reagan.com>
Dear user,
We are closing all old Version of Your E-mail as from today TUESDAY MAY (5/14/2019). Tap below and sign-in to get a more organized mailbox to avoid being De-activated.UPGRADE NOW TO THE NEWEST VERSION
Thank You.
YAHOO! - Mail supportIs it a genuine mail??? Please confirm
That email is a scam, please mark it as Spam. Here’s an article to help you identify legitimate Yahoo websites, requests, and communications: https://help.yahoo.com/kb/SLN2070.html
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less ads
We should have the option to remove ads without having to pay for anything or download any software to keep them off our screen
Yahoo offers Mail Pro which provides an ad-free experience. You can find out more here:
https://help.yahoo.com/kb/new-mail/sln15803.html
Keep in mind that this doesn’t remove ads in emails or Spam. If you still feel that ads are slowing your mailbox, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
You can put the "block" function back in the "more" options. Sorting through all the spam to find personal emails is a pain in the *****
Easy, . . reinstate the blocking function. How hard can it be? You ask how you can improve New Mail, . . . you have your answer !
Thank you for your feedback. Check this article and learn how to block specific email addresses: https://help.yahoo.com/kb/new-mail-for-desktop/sln28140.html
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i live on the East Coast and my yahoo email time does not match the actual time of 10:44
auto fix the time to match the time I live in, my computer automatically changes the time when we change our clocks, please see that this is fixed, its causing issues with me receiving and sending emails
Change or set your timezone in New Mail, by following these steps here: https://help.yahoo.com/kb/SLN28570.html
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too slow when openning the mailbox and too slow of upload the attachment!!
Dear Yahoo Technical Team,
It used to be too slow when openning the mailbox and too slow of upload the attachment!!
Can't just be smooth of using this mailbox, and it's too slow after 5;30 p.m.!
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Missing E- Mails
In my inbox, Mails between 2nd July to 24th August 2018 are missing.
Can you please restore the same.
Regards
SriniHere’s an article regarding finding missing emails: https://help.yahoo.com/kb/mail-for-desktop/sln4538.html
Also, be sure to check your Filters to see if emails are set to go to the Trash, Archive, etc.
https://help.yahoo.com/kb/SLN15994.html
Thanks!
Mail Support -
I need to know how to delete contacts in my list
My list of contacts won't come up after clicking on list. Many friends have died. and I'd like to remove them from the list. How? Please send info on clearing out the list of contacts.
Please follow the steps here to delete contacts:
1. From Yahoo Mail, click the Contacts icon
2. Click on the contact’s name.
3. Click the More options icon then Delete contact.
4. Click OK to confirm you want the contact deleted. -
Stop forcing users to enter mobile numbers
Forcing a user to enter their mobile number for "account recovery" is not a good practice in my opinion. I don't want my phone linked to this account, or any of my accounts in general... won't be using Yahoo mail anymore.
Also, your continuous scroll Homepage is clunky - it feels heavy and dated. Good luck.Don’t get locked out of your Yahoo account. Keep a valid mobile phone number or email address on your account in case you ever lose your password. You can add or replace up to 10 email addresses. This limit includes current emails and any that have been recently removed: https://help.yahoo.com/kb/SLN2058.html
- Don't see your idea?