New Mail



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  1. emails gone

    I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.

    I hope yahoo will be able to resolve this matter.

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    128 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

    If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html

    If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.

    help.yahoo.com/kb/SLN2552.html

    In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.

  2. Yahoo mail is so slow

    Yahoo mail is so so so slow on my computer. I've been using my college email address instead (gmail) because it works so much better. However, now that I am about to graduate I have been using my yahoo email more - but it's just so frustrating how glitchy and slow it is. I really do not want to have to get an entire new email address (I would definitely use gmail if I made a new one) but if this isn't fixed soon I'm not going to have a choice.

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    268 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    134 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Help with my account

    For the last two days I’m receiving dozens of nonsense emails. How can this be stopped? Thx

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    127 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. editing contacts

    WHY ON EARTH DID YOU REMOVE THE EDIT CONTACTS BUTTON?!! I don't want emails going to the WRONG email address because of duplicate names!! WHAT THE **** YAHOO?!!

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    23 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    In order to edit a contact, click on the Contacts option on the right side of the email screen and, once the list appears, select a contact then click on the 3 dots that appear next to Details (under the Settings option) and select Edit from the drop-down menu.

  6. MISSING EMAILS!!!!!!!!!!

    I am missing a very specific email I am trying to locate. The new format only says I received an email in July 2018. WHERE IS IT THE EMAIL?!?!?! I NEED IT!!

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    80 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  7. I mistakenly marked an e-mail as Spam

    I accidently marked an e-mail as Spam and it wasn't Spam. What can I do? I want to keep receiving those e-mails and I'm afraid I won't now. Please help!!!

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    58 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.

  8. Old mail

    I have just logged into my Yahoo account for the first time in a long time. All my old emails are gone. I want them back!

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    31 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

    If you did not sign into your account within 12 months the account is deactivated. Unfortunately, you will not be able to reactivate it or re-create the same email address. You can always sign up for a new Yahoo account.

  9. Please get rid of this sign in key waste of time. I just want to put my email and password and check my mailn

    Go back to the original sign in email and password and you're done no codes being text or any other waste of time

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    39 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. search emails

    How do I search for emails within a specific folder? I could do it within the old Yahoo! inbox.

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    17 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  11. Adds

    How to create a label to block Adds? I'm full of them

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    34 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. MAIL FROM YAHOOO

    I got the following mail from

    CustomerCare <*********@reagan.com>

    Dear user,
    We are closing all old Version of Your E-mail as from today TUESDAY MAY (5/14/2019). Tap below and sign-in to get a more organized mailbox to avoid being De-activated.

    UPGRADE NOW TO THE NEWEST VERSION

    Thank You.

    YAHOO! - Mail support

    Is it a genuine mail??? Please confirm

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    19 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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    Responded  ·  33 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. less ads

    We should have the option to remove ads without having to pay for anything or download any software to keep them off our screen

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    227 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. You can put the "block" function back in the "more" options. Sorting through all the spam to find personal emails is a pain in the *****

    Easy, . . reinstate the blocking function. How hard can it be? You ask how you can improve New Mail, . . . you have your answer !

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    15 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. i live on the East Coast and my yahoo email time does not match the actual time of 10:44

    auto fix the time to match the time I live in, my computer automatically changes the time when we change our clocks, please see that this is fixed, its causing issues with me receiving and sending emails

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    33 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  17. too slow when openning the mailbox and too slow of upload the attachment!!

    Dear Yahoo Technical Team,

    It used to be too slow when openning the mailbox and too slow of upload the attachment!!

    Can't just be smooth of using this mailbox, and it's too slow after 5;30 p.m.!

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    194 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. Missing E- Mails

    In my inbox, Mails between 2nd July to 24th August 2018 are missing.
    Can you please restore the same.
    Regards
    Srini

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    96 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. I need to know how to delete contacts in my list

    My list of contacts won't come up after clicking on list. Many friends have died. and I'd like to remove them from the list. How? Please send info on clearing out the list of contacts.

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    7 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    Please follow the steps here to delete contacts:
    1. From Yahoo Mail, click the Contacts icon
    2. Click on the contact’s name.
    3. Click the More options icon then Delete contact.
    4. Click OK to confirm you want the contact deleted.

  20. Stop forcing users to enter mobile numbers

    Forcing a user to enter their mobile number for "account recovery" is not a good practice in my opinion. I don't want my phone linked to this account, or any of my accounts in general... won't be using Yahoo mail anymore.
    Also, your continuous scroll Homepage is clunky - it feels heavy and dated. Good luck.

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    23 comments  ·  Flag idea as inappropriate…  ·  Admin →
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