New Mail
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retain deleted emails longer
Why does email delete after only a couple of weeks? It used to be 3 or 6 months.
By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.
Trash deletion frequency – Trash is deleted after 7 days.
Spam deletion frequency – Spam is deleted after 30 days. -
I receive a lot of **** spam which I do not appreciate and want Yahoo to stop this from happening.
Please filter **** spam and prevent it from being distributed to people who do not want to receive this content without their permission.
Getting unwanted emails or spam is frustrating. While most spam should be caught by our spam filters, occasionally some can slip through. If that does happen it’s very important to mark the email as spam. It lets our system learn that messages from a specific place are not good and helps us make Yahoo Mail even better at recognizing future spam emails. Here’s more info: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html
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STOP BLOCKING EMAIL FROM GETTR.COM, THOUSANDS ON YAHOO HAVE SAME COMPLAINT!
STOP BLOCKING EMAIL FROM GETTR.COM, THOUSANDS ON YAHOO HAVE SAME COMPLAINT!
JUST BECAUSE YOU HAVE JOINED THE CCP DOES NOT MEAN WE AGREE.Not getting the emails you expect is frustrating, especially when you are waiting for an important email. Use the steps below to quickly identify the reason behind this and if there’s an issue with your account or the sender’s account that’s preventing the messages from arriving: https://help.yahoo.com/kb/emails-received-yahoo-mail-sln28074.html
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IMAP
Trying to add a mailbox for my domain address, and the only way to add "Others" is to use the phone app. I installed it, but the phone app doesn't work. I spent an hour with our webhost, and the they never even receive anything from my IP. It looks like the feature is not properly implemented. I'm using proper credentials, but the app just hangs there "waiting for a response from the server." It actually never sent a request.
If you prefer to continue accessing your Yahoo email on your current third-party email application, including the default email application on your mobile phone, please see details below on how to ensure it’s syncing with the latest secure sign-in method: https://help.yahoo.com/kb/securely-access-yahoo-mail-sln27791.html
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i can't find any of my emails: why?
what has happened to my emails? inbox/sent...all of them! my yahoo is blank!
It’s frustrating when you can’t find the email you’re looking for in your inbox. Here are the primary reasons why your email might be hard to find and suggestions on how to handle each: https://help.yahoo.com/kb/find-missing-emails-yahoo-mail-sln4538.html
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I am married, happily. I continue to receive dating service ads which I'd thought I'd diverted in "settings". These ads = disruptive.
Settings fail in trying to ward off unwanted ads, particularly those not good for an established marriage.
The ads you see on Yahoo help keep our services free of charge. Your ad feedback is important to us, as it helps us identify bad ads and adjust those we show in the future. For more info, please visit our help article: https://help.yahoo.com/kb/manage-preferences-feedback-yahoo-ads-sln25244.html
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problems
My font is so small I can not read anything including folders
We have an article to help! Be sure to check out: https://help.yahoo.com/kb/SLN2937.html?redirect=true
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Respected Sir / Madam If I send mail it is not reaching to the sender mail please rectify
Respected Sir / Madam
If I send mail it is not reaching to the sender mail please rectify
When you send an email that isn’t received by your recipient and you don’t receive an error message, then the email is either still waiting to be sent or something happened on the recipient’s end. Find out how to make sure the email was sent to the intended recipient: https://help.yahoo.com/kb/emails-received-recipients-sln3272.html
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Hi there. You can close your Yahoo account at any time. Before doing so, please review the following info to understand what this action means for your account and your data: https://help.yahoo.com/kb/close-reactivate-yahoo-account-sln2044.html
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IN Reply - remove "x" button NOT WORKING
When reply or reply all, the senders and recipients auto populated in TO and CC cannot be removed.
The remove "x" button is there but clicking does not do anything.
If you add new recipients, those can be removed by clicking "x"
Something is wrong with the auto populated To and CCGet back to what you were doing by fixing an issue that’s interrupting your Yahoo experience. Use these steps, starting with #1, then check if your problem is resolved before moving to the next step: https://help.yahoo.com/kb/fix-problems-yahoo-website-isnt-working-sln2891.html
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why can't i receive the confirmation code from facebook. I have to recover my facebook account.
why can't i receive the confirmation code from facebook. I have to recover my facebook account.
Not getting the emails you expect is frustrating, especially when you are waiting for an important email. Use the steps below to quickly identify the reason behind this and if there’s an issue with your account or the sender’s account that’s preventing the messages from arriving: https://help.yahoo.com/kb/emails-received-yahoo-mail-sln28074.html
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Where are all the settings, i want to find mail options, under settings, all i have is themes layout and spacing, where do i find advanced
I want to access mail options under settings but all i get is themes, layout, spacings, where do i go to find advanced options/ mail options ???
Hi there,
You’d need to click on ‘’More options’’ that’s just above the ‘’Give feedback’’ button.
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Stop asking me to change my password several times a day!
Stop asking me to change my password several times a day!
If we’ve noticed any unusual activity on your account or if you’re using a password that’s old or not strong enough, we’ll ask you to change it. By creating a new password, your personal info remains secured from intruders and imposters. For additional security tips, review the following:
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I need help! I can't recover my old account.
I cannot sign in to my old account as i get the message "This account has been deactivated due to inactivity, but we would love to welcome you back! Click ‘Sign up’ below to create your new account.", but when i sign up it won't let me create the email under the same address, i need the same address as i have accounts created under it.
Hi there. If the Yahoo account is not accessed for a long period of time it will become inactive then be fully deleted from our system.
We do not recycle ID’s so once the ID has been deleted that same address cannot be created again. More info here: https://help.yahoo.com/kb/reasons-yahoo-deactivates-deletes-account-sln2018.html
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WHY ARE YOU EMPTYING MY DELETED ITEMS AFTER ONLY 10 DAYS
It's 9th September. I tried to go back into my deleted items and re-look at an email from 28th August and it's GONE. WTF. When did you suddenly start doing this. Please restore my deleted items until I decide to delete them or at least don't rip out deleteds from the last day of the month on the first of the next month. This is ****. I just re-read an email in my Microsoft LIVE email account from 11th Jan 2021. Are these stupid decisions made by little kids?
By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.
Trash deletion frequency – Trash is deleted after 7 days.
Spam deletion frequency – Spam is deleted after 30 days. -
Does anybody know how to arrange that when a recipient has read your email, some "tick" or other sign appears in your "sent" message?
Does anybody know how to arrange that when a recipient has read your email, some "tick" or other sign appears in your "sent" message?
Hi there. Yahoo Mail does not provide a “read/return receipt” feature. To confirm that your recipient has received and/or read an important message, we suggest asking them to confirm receipt by sending you a reply. More info here: https://help.yahoo.com/kb/email-receipt-yahoo-mail-sln3386.html
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Emails I know nothing about appear in my inbox for a few second and the vanish but do not go to spam or deleted.
This is not an idea but a request for information from Yahoo as to why?
Hi there! Sometimes when a mailbox behaves like this it’s because of another program or app the account is being accessed from. Syncing issues between the account and a mail app can cause emails to be moved around oddly.
If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future.
Hope this helps!
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Getting a error that "This mailbox is not syncing with Yahoo and needs permission to resume. This can happen because a security setting or
Getting a error that "This mailbox is not syncing with Yahoo and needs permission to resume. This can happen because a security setting or password has changed." The password for the primary account and sub account are accurate. the Primary account is fine and receiving email. Email for subaccount has not been updated since June and not getting any help from Yahoo or AT&T. What are the steps to correct this issue
Due to contractual agreements and the nature of your issue, you’ll need to contact AT&T for a resolution. When contacting AT&T support, it is very important that you provide your full AT&T email address so that they are able to successfully locate your account in their system. Here’s how to contact them: https://help.yahoo.com/kb/account/sln25426.html
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By fixing NO INTERNET CONNECTION
For the past couple of days I have been getting No internet connection in email on Firefox browser. I can open a new tab and have internet service. How can this be?
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
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Bug with „Filter message” function.
So, I would like to report a bug. Your „Filter messages” function, does not work as intended. I changed the name of the folder, redirected my emails to the respective folder but the emails keep going into inbox.
Hi there,
We recommend deleting all filters and creating them as new. If the issue persists, please refer to this article for help: https://help.yahoo.com/kb/fix-issues-yahoo-mail-filters-sln27270.html
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