I cannot access my account
I lost all access to an account. I don’t have the phone numbers or the emails. Life happens and circumstance leave people choosing food over keeping a cellphone bill or milk. I signed up for your premium yahoo help product and received no help. I just called May 27 2020 between 12pm and 12:30 pm and spoke to a representative named AJ. I constantly asked him to please transfer me to someone who can be willing to help me. I offered to upload my state identification my social and to no avail. Again I asked the gentleman to please transfer me to a higher up and continued giving me the run around. I paid to be helped I offered sensitive information to prove the account belongs to me and Yahoo refused it. I’m in tears ,emotional distress. In addition to what’s happening in our worlds right now. Please help me. Please have a real person who cares about helping someone in need respond. Only once I said I would file a complaint because he took so long to transfer did he offer and I refused because he only did so when I said I would hope the call is recorded.
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chip richardson commented
you provide no help to recover my e-mail the data in Yahoo is often inaccurate and to block me from my e-mail with no help on line shows your lack of interest in providing SEWRVICE!