reset the gift cards
reset the gift cards like they gave in the past. I racked up 5000 points in 2 days and everything was sold out. I've been able to wait til the next day to redeem but now it won't refresh the gift cards to where they aren't sold out? what's the deal?
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at yahooplay.support@verizonmedia.com.