I can't see all the answers to pick for the question
18th
ranked
Thanks for reaching out. This next article should help you in solving your issue: https://help.yahoo.com/kb/play-app-for-android/fix-problems-android-apps-sln14699.html?impressions=true
If you are still having trouble after that, reach out to our team at yahooplay.support@verizonmedia.com.