Test with Users First, Trial the Changes, and Implement Only After Meaningful Approval
Hi Team,
I wanted to share some honest feedback regarding the recent changes to the email layout.
Please avoid making changes to core functionality without user testing. The new interface feels unintuitive and frustrating. For example, I’m unable to select an email, mark it as read, and have it actually reflect as read — something that used to work seamlessly.
The previous layout supported simple, efficient actions. Now, basic tasks are unnecessarily complicated, and I’m struggling to understand the benefit of these changes.
I’m genuinely disappointed. I hope you’ll consider reverting or improving the layout based on user experience and feedback.
Thanks,
Sumudu
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