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Sumudu Nagahawatta

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  1. Having to click to advance pages of email is terrible. The new interface is not user friendly and has become more like ancient mail

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    Gathering feedback  ·  13 comments  ·  New Mail Basic  ·  Admin →
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    Sumudu Nagahawatta commented  · 

    Hi Team,
    I wanted to share some honest feedback regarding the recent changes to the email layout.
    Please avoid making changes to core functionality without user testing. The new interface feels unintuitive and frustrating. For example, I’m unable to select an email, mark it as read, and have it actually reflect as read — something that used to work seamlessly.
    The previous layout supported simple, efficient actions. Now, basic tasks are unnecessarily complicated, and I’m struggling to understand the benefit of these changes.
    I’m genuinely disappointed. I hope you’ll consider reverting or improving the layout based on user experience and feedback.
    Thanks,
    Sumudu

    Sumudu Nagahawatta supported this idea  · 

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