Why ask for feedback about how you can improve when clearly nothing has been done about anything. Spam is probably the biggest complaint and it is ridiculous that no improvements have been made in just that area. Not to mention the request for more theme options, font styles, sizes and colors. These seem to be reasonable requests that should be somewhat simple to offer. Does anyone read these posts, does anyone really work for yahoo or are they robots with limited functionality? Unbelievable you think this service is worth $5 a month.