Dear Yahoo Support Team,

I am contacting you using a newly created Yahoo account because I am unable to sign in to my original account due to a 2-step verification issue.

The verification code is being sent to a phone number that I no longer own or have access to. My registered email address on the original account is still active and under my control, but the system requires code confirmation via the inactive phone number, making login impossible.

I would like to regain access to my previous account. I am fully prepared to provide identification documents or any other necessary information to verify my identity and ownership of the account.

Please advise me on how to proceed with recovery, or let me know if there’s a secure channel through which I can submit the required verification.

Thank you for your support and assistance.

Sincerely,

Mint (Oldaccountmail_address: chocomintcool@gmail.com)