Heather Gordon
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What really burns me is that emails to/from loved ones, no longer with us, have no images. ALL of the inline images that were dragged/dropped into those emails are FOREVER gone. Any emails that are older than a year or so, all images gone. Yet through my all and mighty paid for service, I have only used less than ONE PERCENT of allowed storage!
If only I were tech-savvy enough to export every email/folder, I'd be gone. At least Gmail has all the images in their emails still there. Why pay for something that isn't all there? Why pay for something where there's no real tech support? Why pay for an email program that doesn't care that I can no longer print emails because they think their "deals" headers are more important than wasting my ink and paper?
I guess the CEO's deep pockets are way more important than customer satisfaction.