Tom Houser

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  1. 2368th ranked
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    1 comment  ·  New Mail » Calendar  ·  Flag idea as inappropriate…  ·  Admin →
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    Tom Houser commented  · 

    If you put https://calendar.yahoo.com/#
    in a new window, you should be able to see your old calendar.
    I'm not expecting this to last much longer. I'm expecting the calendar to go the same way as the contacts, which is stupid. But, for now, I can still use my calendar the way i have for 25 years.

  2. 2368th ranked
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    2 comments  ·  New Mail » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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    Tom Houser commented  · 

    Hey Todd!
    I think I've asked them for that 10 times since they rolled out the "new & improved" version. smh. I'm told that "if you go back to Basic Mail, they are sorted!" WHAT??? No, just fix it.
    Do you have any contact lists? Those aren't in alpha order either. So frustrating!

  3. 1707th ranked
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    0 comments  ·  New Mail » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
    Tom Houser shared this idea  · 
  4. 1182nd ranked
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    0 comments  ·  New Mail » Calendar  ·  Flag idea as inappropriate…  ·  Admin →
    Tom Houser shared this idea  · 
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    1 comment  ·  New Mail » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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    Tom Houser commented  · 

    Yahoo has eliminated the last name field from our contacts. What a huge mistake. The person who did this should be fired.

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    1 comment  ·  New Mail » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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    Tom Houser commented  · 

    Nana, I've been asking Yahoo to do this via Twitter, this forum and direct email since this new version was jammed down our throats. I'm even a paying customer, and they have no time for my thoughts. The dummies who created this "improved" version didn't include a last name field for our contacts, thus I'm guessing that we'll never be able to alphab by last name again ever. It just make me shake my head.

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    2 comments  ·  New Mail » Errors  ·  Flag idea as inappropriate…  ·  Admin →
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    Tom Houser commented  · 

    The support lets a lot of people down.
    I get the feeling that Verizon wants Yahoo to be discontinued. I'm waiting for the announcement any day now.

  8. 1182nd ranked
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    1 comment  ·  New Mail » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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    Tom Houser commented  · 

    I've been begging them to do this for 8 months. I've posted on Twitter, posted here, emailed customer care, etc. When the "new & improved" rolled out, the last name field in the contacts list has been REMOVED! All I can figure out is the techs didn't realize it was important (WHAT???) until everyone's contacts had be ****** up, then were like OH NO!!! when they realized what a huge mistake that was. Now we are now all ******* b/c how do they put it back in??? Being able to sort by last name is as basic as it comes to contacts. How could any email service ***** that up?

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    Gathering feedback  ·  0 comments  ·  New Mail » Calendar  ·  Flag idea as inappropriate…  ·  Admin →
    Tom Houser supported this idea  · 
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    Gathering feedback  ·  3 comments  ·  New Mail » Calendar  ·  Flag idea as inappropriate…  ·  Admin →
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    Tom Houser commented  · 

    I'm just glad they Yahoo hasn't screwed up the calendar like they did our email and our address book.
    Address book:
    * we can't sort by last name b/c they eliminated the last name field.
    * we can't go to a contact and see what lists that contact is a member of
    * lists don't sort alphabetically.

    So, i just beg they don't destroy the calendar in the same way.

  11. 39th ranked
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    Under review  ·  819 comments  ·  New Mail » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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    Tom Houser commented  · 

    * The contacts no longer have a last name field, thus they can't be sorted by last name
    * If we look at a contact, we aren't told what list it belongs to.
    * If we try to edit a list, the browser locks up for ~15 seconds. All browsers
    * when we search our contacts, we get 6 choices maxinum. So, if I search for "Smith," I get 6? WHY????

    What we had was working. Yahoo screwed it up.
    There 100s of customers upset; yet Yahoo ignores it.
    We don't understand. Plz give us something that's functional.

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    Tom Houser commented  · 

    ........ONLY if I get out of Firefox and use Chrome.
    Then, I have to press save after EACH edit or they edits are lost. Didn't know that. So after adding ~50 contacts to a list.....I figured I better go back and check....and now I'm redoing them all.
    WHY is Yahoo making us do this?
    WHY can't we have the old contact list that actually WORKS?!?!?!
    I know Yahoo isn't WalMart, but own a small business and I would never treat my customers like this. NEVER!

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    Tom Houser commented  · 

    4 or 5 months, and still very little progress.
    There are dozens of issues with the new Yahoo.We post them.......and very little happens.
    Maybe, if we all speak loud enough, Yahoo will either fix them or give us the previous version. Plz visit here:
    https://twitter.com/YahooCare

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    Tom Houser commented  · 

    It's b/c Yahoo doesn't care.
    Only people who are older than google still have Yahoo addresses.
    In maybe 2 years, Yahoo will no longer exist. I have my own company....if I provided this type of customer service, I would have been out of business in a week. It's infuriating.

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    Tom Houser commented  · 

    a) We can add contacts from an email! WOW, this basic function only took 4 months to add into the "new & improved" version of Yahoo email.
    b) Meanwhile adding those new contacts - - or ANY contacts - - to a list is now non-functional. Seriously???

    But, Yahoo charged this morning me $30-some for another year of their awesome ad-free email. I'm glad they are getting their money for this horrible email service. I give Yahoo 2 more years maximum.

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    Tom Houser commented  · 

    I have a lot of contacts.I'm a business owner & sometimes I need to look for a certain thing, like a name, or an area code, or a zip code. When I try that in the new/improved email, all I get are 6 choices. But there may be dozens & I need to be able to scroll thru them to find THE ONE that I want. How?
    All I get from Yahoo Twitter help is "Post it on our help website and vote for your favorite" I need legitimate help. Anyone have any ideas?

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    Tom Houser commented  · 

    It's under review????
    That was 16 days ago. When will this be fixed??
    We're begging for Yahoo to help us. Is it that hard to give us what we ask for?

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    Tom Houser commented  · 

    * How the heck to I add a new email address to my address book? Are you forcing me to copy, then paste? WHY?
    * Plus there's not even fields for last name, first name
    * PLUS neither my contacts or my lists are in alphabetical order!!!! Are you kidding me??? So I have about 100 lists, and when I want to edit one....i have to search one by one b/c they aren't in alpha order.
    What a disaster.
    Your customers are screaming for help! Plz listen to us.

    Tom Houser supported this idea  · 
  12. 586th ranked
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    1 comment  ·  Yahoo Mail IMAP  ·  Flag idea as inappropriate…  ·  Admin →
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    Tom Houser commented  · 

    In the old email, I used to send emails to my customers. A long as I didn't go over 99 addresses, all was good. Now, it's 50. Or less. I can't tell what's happening. Takes me about 30 minutes now to send a mass email to my customers. It's ridiculous!
    I think their purpose is to push people away so that when they say, "We're getting out of the email business," there will only be 0.0001% of people still using. It's the only thing that makes sense.

  13. 586th ranked
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    1 comment  ·  Yahoo Mail IMAP  ·  Flag idea as inappropriate…  ·  Admin →
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    Tom Houser commented  · 

    The new version is horrible. I sure hope we get it back some day.I got this from them a few days ago: "I understand that this may be a frustrating situation. We have passed along your list to our team to review, our email engineers are working hard to improve Yahoo Mail as we speak. Thank you for your report!" Yeah. Right. And I have a magic wand that turns rocks into money. Yep.

  14. 362nd ranked
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    1 comment  ·  Yahoo Mail IMAP  ·  Flag idea as inappropriate…  ·  Admin →
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    Tom Houser commented  · 

    GREAT IDEA!!!!

    Tom Houser supported this idea  · 
  15. 263rd ranked
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    0 comments  ·  Yahoo Mail IMAP  ·  Flag idea as inappropriate…  ·  Admin →
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  16. 586th ranked
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    1 comment  ·  Yahoo Mail IMAP  ·  Flag idea as inappropriate…  ·  Admin →
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    Tom Houser commented  · 

    This is the new and improves Yahoo email. It’s senseless. If we get an email from our calendar, that’s from “me” as well. Smh. So we can’t tell which is an email and which is a calendar reminder.

  17. 362nd ranked
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    1 comment  ·  Yahoo Mail IMAP  ·  Flag idea as inappropriate…  ·  Admin →
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    Tom Houser commented  · 

    It’s definitely horrible. People have been posting this for 6 months. Yahoo doesn’t care. I guess we’ll be getting the message soon that they will no longer be doing email at all. I can’t imagine any other outcome.

  18. 263rd ranked
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    0 comments  ·  Yahoo Mail IMAP  ·  Flag idea as inappropriate…  ·  Admin →
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  19. 362nd ranked
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    1 comment  ·  Yahoo Mail IMAP  ·  Flag idea as inappropriate…  ·  Admin →
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    Tom Houser commented  · 

    NAILED IT!!!
    It's all about a business caring about their customers.
    And Yahoo is about the worst at this that I've ever seen.

    Tom Houser supported this idea  · 
  20. 586th ranked
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    1 comment  ·  Yahoo Mail IMAP  ·  Flag idea as inappropriate…  ·  Admin →
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    Tom Houser commented  · 

    It used to be available.
    I still use the one I made about years ago. Now I'm afraid to even try to edit it, afraid it'll vanish completely.

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