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Tom Houser

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    Tom Houser commented  · 

    Please stop forcing changes on your customers that they don't want. Cracker Barrell and BudLight have shown what a bad idea it is to not listen to customers. We have asked you over and over to stop changing what we don't want changed. Please allow us to keep what we want. I'm 67. I pay for Yahoo email. I've been with you almost 30 years. Who do you treat me this way? Why don't you care?

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    Tom Houser commented  · 

    Please don't forces changes on us if we don't want it.
    I tried to tolerate the new/improved email for a few days, HATE IT!
    If you're really interested in improving: Let me sort my lists alphabetically. BUT NO! You can't design the code that'll do that simple task.
    I wish every week my email company - - that I now pay $5/month - - cared about what the customers wanted. But it doesn't. There are a dozen ways that I know, but the most obvious new one: You won't let us see other customer's feedback.

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  2. 471st ranked

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  3. 471st ranked

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  6. 471st ranked

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    Tom Houser commented  · 

    I hadn't had the new look forced upon me yet. Was dreading it. This is GREAT NEWS..........is Yahoo finally listening to their customers? WHAT???????????? Regardless, this is awesome!!!

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  11. 183rd ranked

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  12. 128th ranked

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  13. 128th ranked

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  14. 259th ranked

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    Tom Houser commented  · 

    Today, March 12, 100% of them returned for the first time since Feb 14. Amazing. Why is fixing things sooooooo hard. I don't understand.

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    Tom Houser commented  · 

    OK, after 4 days of no reminders, now for 2 days about 75% of my reminders have made it to my inbox. So that's progress. Thank you! Hopefully you guys get this straightened out soon.

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  17. 471st ranked

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    Tom Houser commented  · 

    Well, today (Friday) I've added 2 contacts to my list. But one of them I tried 3 times before the contact was accepted, and it took 5 tries for Yahoo to accept the other contact (tried a different window, tried refreshing the window, etc. I can't find a "magic bullet" that makes Yahoo accept a contact.) My goodness. I haven't tried updating a contact yet. I'm not expecting it to work any better. smh.

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