BAD Marketing practices - a warning - You should never let REVIVAL BEAUTY advertise on Yahoo.ca web-site - it's a deceitful company!
This is the e-mail I sent to this deceitful company today. This is especially painful for me - a Marketing professional - since in all my carrier I've always hated these bad practices I write on and I'm a victim today. I don't comment because the situation is very clear. I contacted my VISA Desjardins services and they are aware of the situation, they know the details, they gave me some good pieces of advice but legally they can do nothing. So I want to warn people from my network and other audience.
Subject: Re: Revival Beauty Cream #1436558 AND Revival Beauty Eye Serum #1436559
Dear Madam / Sir,
I don't want your 2 products that you sent me. I've never agreed to pay 136C$ for one and about 125C$ for the second. I never pay such a high price for any other beauty products. I only agreed to pay shipment charges for FREE SAMPLES. I want to return them. Cancel my accounts immediately. I want to be 100% reimbursed (not the 50% which seems to be your best offer after your customer service rep had proposed 16% and about 30%).
I want my 100% back.
I got a message from Post Canada that your product is waiting for me in my post office in my town. Nothing was there, the Post office employees were searching it for 30 minutes.I got the product 1 week ago on my doorstep. SO the trial period of 14 days when I can refuse the product is not finished yet. I got the product on my doorstep but not by a Mailman - it was left on the doorstep by a anonymous person, inside the package it's written: delivery by a third party company - Hashtag Fullfillment.
I want my 100% reimbursement.
I'm getting skin allergies (skin pain and itching) when I started to use the 2 products: Revival Beauty Cream #1436558 AND Revival Beauty Eye Serum #1436559. The message that I got on my voicemail at home seemed to be from Poste Canada but there was NO package number - it never happens with Poste Canada. I still keep the message.
I want my 100% reimbursement. I'm not negotiating.
I thought that if your product appears on Yahoo.ca, it's a business I can trust. I don't trust your company - Revival Beauty nor Yahoo.ca.
Ragards.
P.O.