You can improve your service by NOT deactivating an acct unless the user confirms it. I received an email regarding this. I made no request
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Hi there,
Please rest assured that that email did not come from us. The following help article explains how to recognize legitimate emails from Yahoo:
https://help.yahoo.com/kb/SLN2070.html
For more information on how to avoid and handle spam and phishing, please see the following article:
https://help.yahoo.com/kb/SLN28056.html
While Yahoo does deactivate mailboxes in accordance with our Terms of Service, we only do so for the following reasons:
https://help.yahoo.com/kb/SLN2018.html
Thanks!
Mail Admin