Dear Yahoo Grievance Officer
I hope this message finds you well. I am writing to bring to your attention Serious Issue in Yahoo Mail iOS App – Unable to Open Password Protected PDF Attachments

I am writing this email to raise a serious grievance regarding the Yahoo Mail iOS Mobile Application. I am( User) Subscription of Yahoo Mail Pro.

Despite multiple updates and follow-ups with customer care, the issue of not being able to open password-protected PDF attachments in the Yahoo Mail iOS app still remains unresolved. Earlier versions of the Yahoo Mail app allowed us to enter passwords and open such files without any issue. However, the latest version does not show any option to enter the password, and as a result, we are completely unable to access important documents. I am sending you email on 30 October 2025 …..
For This issue I am contact to your company information is
On Date 01 Oct 2025 - thread::R_NdeYpHC8quKzbtOWtCNQM::
On Date 21 Oct 2025 - thread::2CxH8YzhAaKvNi8l9ysKYAM
And After 21 Oct Ones More thread.
And Last week My iPhone checked with screen share with Apple company company’s informed me not any issues in iOS version.
When I tried this email on web browser the password protected attachment opened without any issues. When I was trying this email in Desktop or laptop I able to open Password protected attachment without any issues. Now we confirm the issue is in yahoo iOS email application version 7.75.0
After that I am Contact with you support team with Chatting at this time they told me
uninstalling yahoo email mobile app and reinstalling but issue not resolved.
This issue is causing inconvenience and affecting the usability of the Yahoo Mail application. I request your immediate intervention to get this matter resolved at the earliest. Please escalate this issue to the technical/engineering team and ensure that the password input functionality for protected PDF attachments is restored in the next app update.

Please acknowledge this grievance and confirm the action plan and expected resolution timeline.

Regards,
Patel Vimalkumar Rameshchandra
Email: vimal_akdm@yahoo.com
servicepan345@yahoo.com
Mobile:+91 9998999721

Sent from Yahoo Mail for iPhone