This is what happened today. Yahoo wanted to "verify" me by using a code from my secondary email which is rrich5@gmail.com. I go there and gmail wants me to "verify" my identity by going to my secondary email which is yahoo. I call into yahoo for HELP and got an idiot that expected an 80 year old handicapped woman who must use a landline (emergency access) to get into my wheelchair and find a neighbor with a cell phone in order to send him a photo of my state ID card. Are you kidding me?? I cannot afford a cell and I am on my own here. My family is dead. In Las Vegas you just do not go up and down the street day or night knocking on strangers doors asking for their cell. I finallly get through to a human being at Gmail and now am on my way in Yahoo. BUT to make matters worse all my emails having to do with my insurance, and other business have disappeared. Some NEW email which is disgusting is there. Where is my old mail? All my business is on it. Ruth Rich Sundance5313@yahoo.com and rrich5 @gmail.com