help w verification yet no devices.
I just upgraded my modem but now when my dad logs in to his yahoo account, it asks to verify my sending codes to MY email or phone. He does not have a cell phone. I added our home phone but it is a wall and not digital. It does not accept those numbers then asks for txt # or phone num. He does not have them and any time he wants to log in it wants to verify by sending codes to my phone or email not his...how can he access or verify when he does not have a digital device other than email he cannot access? and all yahoo help costs -- they made a change he cannot get out of or use because he cant verify himself...I added his email but it didnt ask for it when I had him sign in again as verification
Wes Ornick
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Hello there! We are sorry to hear about this issue. In order to look more into it, please feel free to check help.yahoo.com. For further information, you can also reach us on Facebook (Yahoo Customer Care) or X.com (@YahooCare).