Problem with BudapestGO
Dear Yahoo Customer Service,
I am writing to you because I am having problems receiving emails sent by BudapestGO (Budapest's official public transport app). I wanted to register for the app a few days ago, and like with other apps, I should have gotten a confirmation email to finish the registration. But even after trying a bunch of times, the email didn't show up in my inbox, and it wasn't in my spam or junk folder either.
I contacted BKK Customer Service about the problem, and they informed me that their system had successfully sent the emails. They assured me that there was no problem with sending emails on their end and that the delivery failure was occurring in the Yahoo system. According to them, this is not an isolated case, as several Yahoo Mail users have already reported similar problems to them, which suggests that there may be a wider problem in the background.
As this email is essential for registering my account and using the application, I would be very grateful if you could investigate the matter. Could you please inform me of the possible reasons why emails from BKK Zrt. are not reaching Yahoo users? Is there anything I can do to ensure that I receive these emails?
Thank you for your time and assistance in resolving this issue. I look forward to your response.
Best regards,”
Peter Pinczes
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Peter Pinczes
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