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If you would be interested in participating in User Research studies for Yahoo Homepage, please fill out this form.

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146 results found

  1. User Research form is non-existent.

    At the top of this page we are asked if we wish to participate in User Research studies for Yahoo Homepage. To do so we are asked to click a link to fill out a form. The problem is that the link leads to a web site for sale. Filling out the form gets you a price quote to buy the site. Nothing at all about user research studies. Could Yahoo be any more incompetent?.

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  2. Hangs/freezes changing between yahoo mail accts in Firefox desktop browser

    I regularly get hangs/freezes of my Firefox desktop browser when I change between my yahoo mail accounts. These freezes have happened about 60% of the time when changing between accounts for months but are now occuring more frequently since the mail format change. I have to force quit my browser when it happens- also yahoo mail is the only site that this occurs with in Firefox. It seems like a yahoo problem and not a Firefox issue.

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  3. COMPUTER THINKS iM IN tEXAS i AM NOT help!

    i TRY TO LOOK UP SOMETHING NEARBY AND IT GIVES ME TEXAS STUFF. I AM NOT IN TEXAS BUT OKLAHOMA. CAN YOU PERMANETLY MAKE IT OKLAHOMA!

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  4. Cant get into email

    Can't get in my email. When are you going to fix it?

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    0 comments  ·  My Yahoo  ·  Admin →
  5. HELP

    My pc is on windows 7 and as of this morning I cant access my mail using "basic" My pc wont update my browser. i cant access my email FIX IT NOW

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  6. MAIL SAYS "NO HEALTHY UPSTREAM" CANT OPEN MAIL

    tried to to log into mail and get a white screen that says "no health upstream" cant log into yahoo mail

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  7. Unable to choose Province for subscription. Only allows State, even though it correctly changed to Province only lists States

    Unable to choose Province for Canada for subscription. Only allows State, even though it correctly changed to Province only lists States in drop down menu. Hard to buy premium service in Canada, Caribbeann or elsewhere.

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    Hi there! Thank you so much for reaching out. We are very sorry to hear you are struggling with this issue. We would like to inform you that if you have any questions, you can reach us over on X.com through a DM @YahooCare or on our Facebook page Yahoo Customer Care via a PM.

  8. Blocking personal email news links-What right does Yahoo mail think they have in imitating the number of email news links and/or types?

    I get an email with daily news links in my personal yahoo webmail that are conservative leaning and after viewing only 5 of them I am blocked from viewing any more unless I log out and log back in???

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  9. Fix your homepage so it stops locking up google chrome for often up to five minutes at a time.

    Fix your homepage so it stops locking up google chrome for often minutes at a time. I can barely check my email and I've had to stop using yahoo as a news feed entirely.

    I have a powerful pc with 64 gigs of ram, there is no reason the yahoo homepage should be so resource intensive it locks my entire browser for up to five minutes just trying to view the front page.

    I've disabled ad block and every possible ad on that could cause this issue and ONLY yahoo does it.

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  10. finance.yahoo does not allow you to add MA (Master Card) to my 2025 portfolio. Please fix

    finance.yahoo does not allow you to add MA (Master Card) to my 2025 portfolio. Please fix

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    Hi there! We are sorry to hear about the issue you're facing. Could you please send us a DM with additional details regarding this matter on our Yahoo Customer Care page on X/Facebook? We would be more than happy to assist!

  11. fix my email account so that i can access it

    fix my email so that i can access it

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  12. Give me the ability to return to the Mail screen as it was yesterday and a week ago. This new format stinks.... I don't need all that ****

    Let us put the mail screen back as it was. I don't need an entire section of my screen taken up by ads, neither do I need to see the contents of my email while I'm reading something from my email contents!

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  13. The least you could have done was to have the decency to redirect email to .ca to .com you ******

    I have accounts I cannot recover cuz you dont have the decency to have redirect email to .com just incase some made the mistake of registering a account using yahoo.

    its very unfortunate that I created yahoo.ca account and I have been trying to sign into yahoo.ca or recover account from other websites for a long time, but I cannot cuz its does not rediredt to the bloody mail address

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    We apologize for the inconvenience this may have caused you. For this domain concern, please refer to our help article: https://help.yahoo.com/kb/identify-domain-extension-yahoo-mail-sln2153.html. If you have any other concerns or questions please contact us on help.yahoo.com or on X.com at @YahooCare.

  14. Cannot set recovery phone to a Norwegian phone (8 digits)

    When I try setting the recovery phone to a Norwegian phone, like +47 **, it doesn't work, because it's only 8 digits after the country code, and the web site expects it to be 10 characters or more.

    NB: All standard phone numbers in Norway are 8 digits.

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  15. diversion to different url

    When I type a desired site, such as USAA, do not divert me to Cheaper-quotes. I want USAA not your diversion site. I am only using Yahoo because McAfee likes it. Another diversion like this and I will remove Yahoo from my computer.

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    1 comment  ·  Other  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this search issue and I'd like to look more into it to help, please contact us on X/Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team



  16. i really need help to recover my facebook attached my yahoomail...

    i really need help to recover my facebook attached my yahoomail...

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    0 comments  ·  Other  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  17. App opens and closes immediately

    App will not remain open. Closing immediately after opening.

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    Hi there, 


    I'm sorry to hear you're experiencing this app crash issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  18. We're glad you're here

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  19. Why is my yahoo homepage in german?!?!

    I am NOT german, I do NOT speak German, I do NOT live in Germany, nor do I plan to go there any time soon. ALL my settings are for english, why do YOU always change it to german?!?! STOP!!!

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  20. Hello I forgot my email password with the ID **.**and the recovery phone number has also been burned, so I no longer have access to

    Hello
    I forgot my email password with the ID *** and the recovery phone number has also been burned, so I no longer have access to the email. Please help to recover the email.

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    Hi there, 


    I'm sorry to hear you're experiencing this login issue and I'd like to look more into it to help, please contact us on X/Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


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