Yahoo Homepage
Welcome to our Yahoo Homepage feedback forum!
If you would be interested in participating in User Research studies for Yahoo Homepage, please fill out this form.
This is a place for you to help shape the Yahoo Homepage experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Homepage.
Here are some guidelines for using this forum:
- Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
- This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please find answers on our help site.
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155 results found
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have support and mail actually work
no way to contact support on the home page and mail is not working.
tried to submit the survey and it also failed.Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com. Thank you!
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Problem with BudapestGO
Dear Yahoo Customer Service,
I am writing to you because I am having problems receiving emails sent by BudapestGO (Budapest's official public transport app). I wanted to register for the app a few days ago, and like with other apps, I should have gotten a confirmation email to finish the registration. But even after trying a bunch of times, the email didn't show up in my inbox, and it wasn't in my spam or junk folder either.
I contacted BKK Customer Service about the problem, and they informed me that their system had successfully sent the emails. They assured me…
Hi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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Phoenix
Both news.yahoo.com and www.yahoo.com/news pages have been down for days
Hi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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Stop kicking me out
Using chrome browser, maybe others, when entering article comments Yahoo kicks me out of text comment box. Cache is cleared, have up to date chrome and android software
Hi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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FEEDBAK survey is broken - but that is not the REAL issue
When I go to the last page in MAIN and select DELETE ALL of that page - it Deletes ALL of the FIRST page instead AHHHHH
Hi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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actually have a section where you really get Help
Have a help section where you can really get help when what it says DOES NOT WORK. An agent or other ways to get help instead of having to try every option that does not work or does not help with the problem your looking for help for.
Hi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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I’ve posted this several times and you do nothing about it!
I’ve posted this several times and you do nothing about it! When I click on an article then hit the back button, it goes to new page tab and I have to hunt for the homepage.
WHY DON’T YOU FIX THIS?Hi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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Nie je možné nájsť staršie e-maily
Aktuálne bojujem s tým, že nie je možné dohľadať maily z mojej banky.
Potrebujem výpisy z účtu za posledného pol roka. Banka tvrdí, že mi ich posielala ja žiadne ale neviem dohľadať! Spôsobuje mi to obrovské, hlavne finančné výdavky, pretože banka si za duplikát účtuje peniaze! SOm veľmi nespokojná a veľmi rada by som to rýchlo vyriešilaHi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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Hacking Prevention
My yahoo email account is compromised. I have noticed several emails have altogether disappeared. Some I don't receive at all. What protocol does Yahoo have in place to stop hacking?
Hi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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User Research form is non-existent.
At the top of this page we are asked if we wish to participate in User Research studies for Yahoo Homepage. To do so we are asked to click a link to fill out a form. The problem is that the link leads to a web site for sale. Filling out the form gets you a price quote to buy the site. Nothing at all about user research studies. Could Yahoo be any more incompetent?.
Hi there! Could you please send us a DM/PM on X/Facebook on our Yahoo Customer Care page with additional details regarding this matter? We would like to take a look into this.
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Hangs/freezes changing between yahoo mail accts in Firefox desktop browser
I regularly get hangs/freezes of my Firefox desktop browser when I change between my yahoo mail accounts. These freezes have happened about 60% of the time when changing between accounts for months but are now occuring more frequently since the mail format change. I have to force quit my browser when it happens- also yahoo mail is the only site that this occurs with in Firefox. It seems like a yahoo problem and not a Firefox issue.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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COMPUTER THINKS iM IN tEXAS i AM NOT help!
i TRY TO LOOK UP SOMETHING NEARBY AND IT GIVES ME TEXAS STUFF. I AM NOT IN TEXAS BUT OKLAHOMA. CAN YOU PERMANETLY MAKE IT OKLAHOMA!
Hi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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Cant get into email
Can't get in my email. When are you going to fix it?
Hi there, I'm sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com Thank you!
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HELP
My pc is on windows 7 and as of this morning I cant access my mail using "basic" My pc wont update my browser. i cant access my email FIX IT NOW
Hi there, I'm sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com Thank you!
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MAIL SAYS "NO HEALTHY UPSTREAM" CANT OPEN MAIL
tried to to log into mail and get a white screen that says "no health upstream" cant log into yahoo mail
Hi there, I'm sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com Thank you!
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Unable to choose Province for subscription. Only allows State, even though it correctly changed to Province only lists States
Unable to choose Province for Canada for subscription. Only allows State, even though it correctly changed to Province only lists States in drop down menu. Hard to buy premium service in Canada, Caribbeann or elsewhere.
Hi there! Thank you so much for reaching out. We are very sorry to hear you are struggling with this issue. We would like to inform you that if you have any questions, you can reach us over on X.com through a DM @YahooCare or on our Facebook page Yahoo Customer Care via a PM.
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Blocking personal email news links-What right does Yahoo mail think they have in imitating the number of email news links and/or types?
I get an email with daily news links in my personal yahoo webmail that are conservative leaning and after viewing only 5 of them I am blocked from viewing any more unless I log out and log back in???
Hi there! Could you please share your email address with us in a Private Message on our Yahoo Customer Care page https://www.facebook.com/YahooCustomerCare/? We're looking forward to help you!
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Fix your homepage so it stops locking up google chrome for often up to five minutes at a time.
Fix your homepage so it stops locking up google chrome for often minutes at a time. I can barely check my email and I've had to stop using yahoo as a news feed entirely.
I have a powerful pc with 64 gigs of ram, there is no reason the yahoo homepage should be so resource intensive it locks my entire browser for up to five minutes just trying to view the front page.
I've disabled ad block and every possible ad on that could cause this issue and ONLY yahoo does it.
Thank you for your feedback! Please send us a direct message on X/Facebook at our Yahoo Customer Care page with more details so we can assist you further. We're looking forward to helping you!
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finance.yahoo does not allow you to add MA (Master Card) to my 2025 portfolio. Please fix
finance.yahoo does not allow you to add MA (Master Card) to my 2025 portfolio. Please fix
Hi there! We are sorry to hear about the issue you're facing. Could you please send us a DM with additional details regarding this matter on our Yahoo Customer Care page on X/Facebook? We would be more than happy to assist!
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fix my email account so that i can access it
fix my email so that i can access it
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
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