New Mail
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134 results found
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cannot access mail contacts
I am not able to see my saved contacts in yahoo mail.It is throwing error message stating that "Yahoo will be right back and our engineers are working to resolve this issue" . Please fix this issue as soon as possible.I am seeing this error message for so long.Because of this i am not able to import or export email contacts to my mobile. So please fix it asap.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Yahoo Contacts not available for several months
When I am trying to access new yahoo mail contacts, it's automatically opening another page and switching to classic yahoo mail but Yahoo Contacts not appearing. Showing "Yahoo will right be back, thank you for your patience. Our Engineers are working quickly to resolve the issue". This is occurring for several months and I am not able to access Contacts to create, edit or delete contact in Yahoo mail.
Currently, the Contacts page is only available in the Classic version of Mail. If you’re still seeing that error message when accessing it, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Stop blocking emails from legitimate senders
You have started blocking emails from a legitimate sender. How can this be fixed, as it is particularly annoying. It is like the postman deciding not to deliver a letter to my house without asking my permission.
You’ll want the sender to reach out to our Postmaster team with the full error message and server details:
Thank you!
Mail Support -
autofill contacts
Autofill for the To: line gives all sorts of suggestions which are not in my contact list, then at the end gives what IS in my contact list. I want an option to use ONLY what is in my contact list or at the very least, suggest them first and THEN others that you create.
You can remove contact suggestions in Classic Mail by clicking on the X next to the suggestion.
Thank you!
Mail Support -
Can't remove contacts from drop down list of contacts when creating emails
For the last month or so, I've noticed that when you try to remove a contact from the contact list while creating an email, the opeartion doesn't work properly.
When you click "remove", the list will instead leave the letter you start with.
For example:
1) you have template email
2) you use the letter A in "to" list
3) autopopulated email contact list appears
4) you attempt to click cancel on first email (ex: abcdefg@email.com)
end result =
to: AI'm currently using various versions of Firefox as my web browser. (Seen this on 3 different computers)
I…The best thing to do would be to type/paste the whole address before cancelling the autosuggest window.
Thank you!
Mail Support -
Fix the ******* Contacts list! Can't add/delete/edit people! COME THE **** ON! WHY DID YOU GET RID OF THAT FEATURE ********!
YOU'VE GOT TO BE KIDDING ME! I CAN'T ADD OR DELETE OR EDIT NAMES IN THE ALLEGED "IMPROVED" YAHOO MAIL! You must really be taking the right steps to force people to gmail. Completely unacceptable that I cannot edit or add contacts like before. ******* unacceptable and I'm not a swearing person. I click on the little Address Book on the side and it takes me to the "classic" version BUT those edits are not syncing with the "new" version. **** **** ******** *******!
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
When I try to access my contacts it opens the older version of mail in a seperate browser window
When I try to access my contacts it opens the older version of mail in a seperate browser window
Currently, Contacts are only available in Classic Mail until the new version is completed. This is expected behavior.
Thank you!
Mail Support -
ability to add contact directly from email header. why did you eliminate this feature? Duh!
ability to add contact directly from email header. why did you eliminate this feature? Duh!
If you start typing the name of the contact in the To field, the address should auto-populate. Clicking on the “To” when composing an email will also bring up a list of contacts.
Thank you!
Mail Support -
Not able to see contacts : https://mail.yahoo.com/neo/launch?action=contacts.
Cleared cache, cookie everything. Error comes Yahoo Will be right back.
Checked with few of my friends nearby same problem. I live at Mumbai, India. Friends in US are not facing this problem.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
If this issue persists, reach out to us through our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
Hello, I can not see my friend's friend's letter sent to me.
Hello, I can not see my friend's friend's letter sent to me.
Check and see if your friend got an error message when sending to you. If not, double-check your email settings and Spam folder to see if the email was blocked or filtered.
https://help.yahoo.com/kb/SLN22021.html
Thank you!
Mail Support -
Can't change contact names.
Can't change contact names in New Mail. Can be changed in old mail, but the change does not come across to new.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
If it occurs after that, let us know in our forums:
Thank you!
Mail Support -
Make it stop jumping back to the top of the email while I'm reading my emails!!!!
Every time I begin typing in an email address, the cursor jumps backward, deleting a letter I've already typed. When I try to correct it, it will take the letter, but moving on, continues to jump back and replace letters. Can't stand this new version.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
provide a way of contacting yahoo customer service, preferrably an email address.
1) Provide a means of sending an email to Yahoo Customer Service. It is next to impossible to do so now. The choices offered for Help Subjects have nothing to do with the issue I am having. 2) Get rid of New Mail entirely; it sucks. Change for the sake of change is annoying. 3) Tell me why Yahoo mail sends emails I want to Spam when I have never told Mail that that source is Spam.
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New contacts are not saving in the contacts list and also having downloading issues
New contacts were automatically saving in my contact list and hence I did not have to look for it, however I have to put manually everytime I compose a new email.
I am also facing problems while downloading attachments, either they do not download after clicking download or requires multiple clicks to see the option. I am forced to forward my emails to other email IDs just to download.
Thank you.If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
If this issue persists, reach out to us through our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
Why is it I can't get to the lower scroll bar to scroll to the right to access my contacts. The select contact window is lousy and has been
why can't I access my lower scroll bar on the select contacts window and why is it a requirement to have three scrolls in order to access all the contacts. Not an improvement
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Show the contact list. I am not able to find it.
Show the contact list. I am not able to find it.
You can access contacts by clicking on the icon on the upper right side (small icon made up of a rectangle with three small stacked squares). This will open Contacts in a new tab of your browser in the classic mail look. You can also access your contacts by clicking on To, CC or BCC when you are in the compose, forward or reply mode or via https://contacts.yahoo.com.
Thank you!
Mail Support -
When I try to access contacts I get this message- Yahoo will be right back. Our engineers are working quickly to resolve this issue.
When I try to access contacts I get this message- Yahoo will be right back. Our engineers are working quickly to resolve the issue.
Can someone help me on this.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Stop requesting access to my contacts
In the android mobile mail app, it repeatedly asks me, "Allow access to contacts". I can only respond "Not now", but it will continue to come up every time I open the app. Please add a feature that allows me stop the app from asking
The app requests contacts when opening because it’s looking for contacts’ information to help with composing emails.
Thank you!
Mail Support -
Not getting emails from cell phone contact
cannot get emails from contacts cell phone
Hi there,
We are sorry to hear that you haven’t been getting your emails as expected. Please see this help page for troubleshooting:
https://help.yahoo.com/kb/SLN22021.html
Thank you!
Mail Support -
Real people to solve Mail issues
Get live people to deal with issues. Nothing is ever solved via email or blogs.
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support
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