New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. Contacts hard to find, edit, alter, and delete

    Since the new changes it has become much more difficult to search and edit or delete a single contact. It would be very helpful if a dropdown menu were available to search by several choices such as ending email address or last name or company. partial name, with the ability to select the item and go to edit.

    39th ranked
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    Under review  ·  817 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  2. full page contact list

    I hate the contact list now being shown on the right side and much prefer the previous full page contact list. Please bring back the full page list or at provide an option to select this version. Also, some of my contacts seem to have "mysteriously" disappeared.

    56th ranked
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    Gathering feedback  ·  111 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  3. New contact management format - not goodl!

    As of 18 July 2019, you changed the way in which users can administer contact details. The new contact management is confusing and the layout does not give a good overview over contacts. Please return to the old format!

    Joachim Duester

    71st ranked
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    Gathering feedback  ·  34 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  4. the new format of contacts is totally broken

    i noticed you have changed contact, instead of pop up window, you have side bar display now. But it is totally broken. There is no details, i have notes in my contacts also missing. Do you guys have quality control before changing anything????!!!

    105th ranked
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    Gathering feedback  ·  13 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  5. list contact by last name

    I liked the old format better. I also want my contacts like before, especially LAST NAME first

    120th ranked
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    Gathering feedback  ·  35 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  6. 124th ranked
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    Gathering feedback  ·  10 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  7. Alphabetical Order

    In ALL (contacts) the list is in alphabetical order. In LISTS (contacts) the names are in random order. Alphabetical order has been used for hundreds of years to search. It's still the best way.

    202nd ranked
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    Gathering feedback  ·  23 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  8. I absolute hate your new format. Too few emails are being displayed. Cannot find Contact list.

    Show the contact list. I am not able to find it. Also you are displaying too few emails, on my laptop only five, cannot expand window. I have this new format. How do I go back to the old one?

    4th ranked
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    569 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Our engineers are working on incorporating Contacts into the new format. We appreciate your patience while we work on this.

    In the meantime, you can access contacts by clicking on the icon on the upper right side (small icon made up of a rectangle with three small stacked squares). This will open Contacts in a new tab of your browser in the Classic Mail look. You can also access your contacts via https://contacts.yahoo.com.

    Thank you!
    Mail Support

  9. Issues with new Contacts format

    Many annoyances with the new Contacts format when viewing on a desktop:


    1. Can no longer view Contacts as a full page.


    2. Doesn't show all contacts under each letter. Instead you have to click on "2 more" or "5 more" just to see them all for that letter.


    3. Clicking on a contact doesn't show all the information for that contact. Instead, you have to click on "View more information".


    4. Previously, if the birthday didn't include a year, the Contacts page still showed the month and day. Now, the Contacts page shows birthdays if a month, day, and year were included, but…

    286th ranked
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    Gathering feedback  ·  3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  10. ABC order by last name for contacts

    I should have waited until I tried what you suggested. I did go back to Basic Mail, sorted the names by Last Name. However, in the list the first name shows up first. The last name should show up, not the first. I'm trying to coordinate 2 e-mail accounts to have the same addresses, this is making it very hard. PLEASE change it back to the way it was originally - Last name, first name.

    Thanks,
    Deanna Ralph

    On Monday, March 23, 2020, 05:19:50 PM EDT, Deanna Ralph <deannaralph@yahoo.com> wrote:

    Thank you for your response. I don't know…

    633rd ranked
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    Gathering feedback  ·  0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  11. There needs to be a way to delete contacts in bulk! It's archaic and inefficient to have to remove them one at a time.

    Allow me to see the whole list at once; provide checkboxes next to contacts so I can select many at once and delete them together (the same way I can with emails).

    623rd ranked
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    Gathering feedback  ·  1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  12. Can't view contacts details, only unasked-for past emails

    Yet another unwelcome yahoo feature rammed down our throats on an old Windows platform. Now contacts show beside the new inbox. Good idea.

    But how can I view all my contact info, addresses, ALT phone numbers etc.? Clicking on a contact only gives a string of previous emails, not all contact details. Instead of blocking access to valuable infot, please bring back ability to view and edit all details of a given contact, not the incomplete function now interfering.

    326th ranked
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    Gathering feedback  ·  1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  13. sort contacts

    Hello Yahoo. Please add sort capability for contacts, by both last name and date of addition. Your customers are asking for this!

    359th ranked
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    Gathering feedback  ·  0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  14. Inport csv

    This new version of mail does not allow for import of a csv file. It only allows from social media or other email types. Please put back the ability to import csv files. I could do it 2 weeks ago. Today is 8/22/2019.

    472nd ranked
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    Gathering feedback  ·  15 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add read and receive receipts for the senders

    by adding a feature that you can review the status of an email by seeing who has received and read certain emails.

    76th ranked
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    Gathering feedback  ·  50 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow sorting of contacts by last name, employer, location, etc

    Allow sorting of contacts by last name, employer, location, etc. I can't BELIEVE that Yahoo was STUPID enough to remove contact sorting by last name. Also, a lot of my contacts disappeared with the new contact format.

    455th ranked
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    Gathering feedback  ·  2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  17. Quit re-populating my contact list with contacts I have deleted. Leave them deleted!

    When I delete a contact, I want it to stay deleted, not have you bring it back! Very frustrating.

    744th ranked
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    Gathering feedback  ·  0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  18. Alphabetized by last name.

    It just makes sense to allow the user to alphabetized by last name. This was available in earlier versions so I know it can be done. Please fix in your next version.

    1038th ranked
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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  19. Former CONTACTS was much BETTER and User Friendly

    TOO SLOW also NOT convenient, cannot ADD "ADDITIONAL or MORE INFORMATION" to the "CONTACTS", just NAME and EMAIL...NO Birthday/Address/Phone/Notes/Business Info/Other Emails/Website, etc...When you guys make changes and/or create "NEW Yahoo Mail UPGRADES"...You guys seem to SKIP or FORGET Important "DETAILS"...Like NOT thoroughly thought through or more like HALF-ASSED...Yahoo! Used to be WONDERFUL FOR MANY YEARS...then...lately...DOWN THE TUBES!!!...What happened??? I really prefer the OLDER VERSION,
    this one SUCKS and SLOW!!!...

    393rd ranked
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    Gathering feedback  ·  1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  20. can no longer access my contacts personal data

    I can no longer access MY contacts & the personal information associated with that contact. Address, birthdays, anniversary etc.
    Why has that disappeared ??
    What is the point of storing data if we can no longer access it from our
    contacts list ??? WTH ??

    472nd ranked
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    Under review  ·  3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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