New Mail
Here are some guidelines for using this forum:
- Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
- This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
- Please do not post personal information (such as email addresses, phone numbers or names) on the forum.
The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.
If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.
801 results found
-
spam lots and lots of email saying undeliverable
am receiving 15-30 emails a day that say undeliverable and have been for 6 months or more. i changed my password and yahoo has not helped
When a sent email is rejected by an email provider, an automated Failed Delivery notification is sent to the email address included in the “From” field of the original message. If you didn’t originate the email that prompted the notice, then someone else put your email address in the “From” field of their outgoing email.
This act is known as “email spoofing” and is often used by spammers to disguise their identity so that their recipients are more likely to open their email. While it’s not possible to prevent someone from email spoofing, it only means they know or guessed your email address and don’t necessarily have access to your account.
-
mail pro ads
I have been paying for Mail Pro since the early 2000's. Why do I not receive a message that provides an option to smoothy continue the service when my credit card info is no longer current? Every time I get dropped out I have issues. This time the ads will not go away. This is false advertzing and entrapment since I already paid and you will not refund. I am looking for ways to report this collecting of funds with no option to get a refund when the promised service is not delivered.
We have a help article on managing your Mail Pro subscription: https://help.yahoo.com/kb/SLN2742.html
To get in touch with an agent about this please go to help.yahoo.com and click contact us.
-
Get back Save Draft Command.
The Past years is there is Save Draft Command in Yahoo Mail.
Thanks for reaching out. When composing an email, it will be saved automatically as Draft.
-
Security Threats!!!!
Security Threat ??
I received 2 emails saying that if I do not verify my Yahoo account by 20th Aug, it would be shut down? Is this true?
Please assist to verify
The email does not sound legit. Please make sure you do not click any links especially if they require you to log in. Mark the email as spam.
-
font is way too small
The font size is WAY TOO SMALL!!! There is no way to change the font size!!! NO RESPONSE AT ALL FROM YAHOO!!!
You can change the default size in Mail by following the steps here:
help.yahoo.com/kb/sln28330.html?redirect=true
This should keep you from having to set it each time you compose an email.
Also, you can adjust the zoom settings in your web browser. Hold down the CTRL key and press the + key at the same time until the text looks right. You can also hold down CTRL and press the 0 key at the same time to reset the zoom to default.
-
please make it easier to add yahoo to outlook! This has been nearly impossible and wed instructions dont help because they are all different
please make it easier to add yahoo to outlook! This has been nearly impossible and web instructions are all different
Thanks for contacting us. You can check this article for more info: https://help.yahoo.com/kb/sln28341.html
-
reply address
Separate the old sbcglobal.net from my reply and only show the yahoo.com address
Thanks for contacting us! If you want to separate your accounts, you will need to contact your ISP with your Internet user ID and ask them to unmerge or unlink your Internet and Yahoo accounts.
-
Conman
Dear Legal and Technical Support Team
(1) somebody(conman) had hacked my Yahoo account last year. And created account in gmail i.e************ used my name and logo.
(2) Conman has created Yahoo account using my name and logo i.e. ***********
(3)Could you please take determined and swift action against this conman before conman commits irreparable damage and damage the brand name of YAHOO.
Your priority action is solicited and requested.
Best regards,*************
Tel:********************
Sorry for any inconvenience. Please use this link and report this issue to Yahoo directly: https://io.help.yahoo.com/contact/index?page=contactform&locale=en_US&token=Zh%2FBBVqXzLHlIbokbUqVWZdz8ElV6Yl7dnHn67FP9aovfRkHSbpL250D%2BNv8Cir%2B2dmTfF99U40LNX4ZGpPvRgTwBV8VdzMq6qSgVYhyyV46B70bSKqkrRLQdG8ZcBxl%2FVdYyq1hHKS2ih8aENLJClsrrSiVRxs4&selectedChannel=email-icon
-
Please clear the browser cache and cookies. If the issue persists, please use a different browser.
-
False customer service numbers on search engines
I didn't know where else to put this so here it is.
Please check the sites listed on search engines when we search for Yahoo customer service phone numbers and want to talk to a real person.
I chose this one, called the number, and they nearly got away with holding my computer ******* for money to "fix" a supposed hack on my computer.
Thank goodness my Mac would not allow their computer access type software to be installed or I would have been suckered into paying a huge amount to "fix" my computer.
Even after 20+ years, I'm embarrassed…Thank you for your report. We have passed this along to the appropriate team.
-
Hi People. So Yahoo is acting weird. At first, it seemed like it clipped my message, but I could see the entire message on my phone, but not
Hi People. So Yahoo is acting weird. At first, it seemed like it clipped my message, but I could see the entire message on my phone, but not on my laptop. G mail does clip the email but I didn't know it about Yahoo. Although, it doesn't seem like it's clipping since I can see the entire thing on my phone. Has anyone ever faced this problem or know the reason behind it? Thank you!
You may just need to adjust the zoom settings in your web browser. Hold down the CTRL key and press the + key at the same time until the text looks right. You can also hold down CTRL and press the 0 key at the same time to reset the zoom to default.
-
Why do we need to use the recaptcha system?
When did we have to start going through the "recaptcha" step to log into mail? (I'd ask why, but I already know that - someone at Yahoo got bored and thought it would be fun to change things "just because we can"...) It's an email account....not like we're logging into the TSA database....
Yahoo uses CAPTCHA verification to protect against spam or other unauthorized account access. By selecting the correct images, you verify you’re human and not a spam-sending computer.
If you are having issues viewing or passing the captcha verification please follow the steps here: https://help.yahoo.com/kb/sln2662.html
-
Thqank You for taking my friendly inquiry. I must get my adult daughter on my account. I am going away for a period of time. PLEASE help me
I need Our Help. I am going away for 2 years. I must get my adult daughter on my Yahoo account. PLEASE inservive me as to how this can work?
Thank You, in advance
You can change the name of the account holder: https://login.yahoo.com/account/personalinfo
-
How do I get my vacation email to STOP?
When I signed up, I was able to do a "vacation message". I thought I got rid of it LAST YEAR, but it's still giving people grief.
HOW DO I GET RID OF THIS ANNOYING "VACATION" STOPPED?
Hello there. To turn off vacation response, go to Settings-More Settings-Vacation response then toggle off it.
-
why doesn't "restore to inbox" work?
Restore to inbox has not worked since this "new" Yahoo Mail has us forced to use.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
delete email after deleting from trash
On my dashboard, it says I have 331 emails. It is a history of emails for the last 4+ years. I want to delete forever any and all emails and not have any email saved. Thanks
Hello there. Once you have deleted your emails from the Trash folder as well, they will remain on our servers for 7 more days (you can recover them in this time frame). After 7 days, you emails are deleted forever.
-
where is my trash folder
where is my trash folder
The Trash folder is located on the left side menu. You can delete emails by clicking on the Trash icon that appear on the right side of your emails (while you’re hovering over the list) or by selecting an email then click Delete.
-
Why can't you search for your images through all mail anymore with them showing?Clicking through each email message is impractical
Why change things that are not broken?
To view your photos, can you click on the Photos category from your Views (left side menu)?
-
Homepage
Homepage has to be Yahoo in order to use your email and that is wrong, I'll be leaving immediately!
You can access Yahoo Mail directly by typing mail.yahoo.com in your browser or by going to yahoo.com then click on the envelope from the top right corner.
-
When I save a draft email, the "new message" alert pops up.
When I save a draft email, the "new message" alert pops up. It's a draft I've created, it's not a new incoming message. I have to check the inbox every time to see if it's a new message or a false alarm.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/sln2891.html
If the issue persists please use the contact us form on the help pages.
- Don't see your idea?