New Mail
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819 results found
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Actually leave an option for people who don't have cellphones---the alternative to get around the demand to add a phone number is not there
Yahoo put the alternative back on the "add your cellphone number," but it has disappeared again. Go back to Classic, please.
In order to add a recovery method (phone number) you can go to mail.yahoo.com and sign in. After that, in the top right corner click on your name and on “Account Info”. Go to “Account Security” and sign in again. After that, click on phone numbers and you will be able to add another one.
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Allow the audio and video to play in Firefox
Currently, when using FireFox, when I try to play a video with audio, no audio plays. If I switch to Microsoft Edge, I can't get the audio or video. Please correct these problems.
Have you tried general browser troubleshooting or a different browser ex (Google Chrome) ? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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How about an actual Yahoo contact for help
The only actual help (not a list of common problems and solutions) I can find for Yahoo email is to subscribe to a monthly PAID program. All other email sites have free help. Please get an actual HELP site with chat or speak with an ENGLISH speaking person.
All of the available help options will be on our help pages through the “Contact Us” link on the left: http://help.yahoo.com If you are unable to find a contact form it means that the option is not available in your area and you will need to use the articles for self-help.
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include sender's ip address in email header
Please include sender's ip address in email header
Once you open an email click the three dots next to the Spam option on the top of the email and select “View raw message” A new page will open where you should look for the Originating-IP line.
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Assitance
I need an copy of my deleted emails that I was accused of sending at work. The chat line is not helping me and I really need assistance.
You can try recovering the emails by following the steps here: https://help.yahoo.com/kb/sln2552.html
Please keep in mind that the recovery process is automatic and emails can be recovered if they were deleted in the last 7 days.
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cannot open or read any emails from my desktop
Yahoo needs to fix this problem
Please try clearing cookies, cache, history, and footprints. To do so, please go to https://help.yahoo.com/kb/new-mail-for-desktop/sln27197.html
Also, please make sure to update your browser and if the problem still persists try to access Yahoo Mail in another browser.
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I am receiving a java script mail that is hacking my computer. I tried to block it, but I said it was not a lagitamit email address
mail hacking java script
Please refer to the following help article for further assistance: https://help.yahoo.com/kb/sln7072.html
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Does anyone from yahoo even read these suggestions/complaints???
Does anyone from Yahoo even read what we say on this forum. ????
Please be assured each suggestion you send to us is carefully read and evaluated by a member of our staff. We take your concerns very seriously and answer your questions and comments with the most up-to-date information available to us.
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I'm getting tons of emails, mail delivery subsystem etc. I've sent no emails to cause this. Please fix already and find out why.
Find out why and fix me getting tons of emails, inbox and spam called mail delivery subsystem, delivery status notification failure. I've sent no emails to generate this and it's obviously a sign Yahoo was breached...namely my account. Please find and fix this already!
Thank you for reaching out to us and we are sorry for any inconvenience.
Please check this article for more info: https://help.yahoo.com/kb/sln2090.html
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Cannot see the photos in my photos tab
Under the "Views" the photos isn't working. I can't see the photos in my emails anymore! it was way easier to see the photos I liked and delete the ones I didn't. please bring back this option. The settings to show email photos doesn't work.
Also when you change things please change the instructions to change them back.Please try clearing cookies, cache, history, and footprints. To do so, please go to https://help.yahoo.com/kb/new-mail-for-desktop/sln27197.html
Also, please make sure to update your browser and if the problem still persists try to access Yahoo Mail in another browser.
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Stop making me verify every time I log in.I have had this account and pc a long time.
Stop making us verify our account every time we log in.Darn thing always says it don't recognize my device.I have used this computer for over a year now.About ready to remove yahoo mail if this continues.
We are sorry to hear about your experience! Make sure you are not using a VPN or clear your cache and cookies. More information here: https://help.yahoo.com/kb/SLN8923.html
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Why don't the emails from the old format show up in the new Yahoo email? Its like they have been deleted
Show emails from previous format to the newer version of Yahoo email
To see your older emails, simply scroll down until they load.
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Dear Valued User, Your Mail version is outdated, Failure to Upgrade to the newest Yahoo Mail l 7.1 now will result to a permanent account c
Dear Valued User,
Your Mail version is outdated,
Failure to Upgrade to the newest Yahoo Mail
l 7.1 now will result to a permanent account closure.
According to provision 17.9 of Terms and Conditions, Yahoo may at anytime terminate its services for accounts.
To upgrade open attached file....I received this email and tried to update my yahoomail and it is pop up this. Sorry, You Have been Logged Out Because The Attachment is Not Compatible With The New Yahoo App Updates
The email you received was not sent from Yahoo. Please refer to this help article: https://help.yahoo.com/kb/sln2070.html
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ads in the user default language
I expect and can accept ads in a free mail service and when viewing videos, but would it make sense to have a filter on these ads so the ads displayed are in my default language. Now I get ads based on location that are not of interest and in a language that I have no interest in viewing. seems like it should be a basic parameter, maybe I am missing a settng
Please try clearing your browser’s cache and cookies: https://help.yahoo.com/kb/sln27196.html
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Security
Your new Yahoo Mail is not secure. Whenever I hit Log Out, it does not completely log me out me, because whenever I go to Yahoo Mail again, it automatically signs me in even though I do not have that option checked. Also, revert back to the old Classic Mail design. More secured. More visually appealing. Why fix something that is not broken? This new one is flawed.
Thank you for sharing your opinion on New Mail with us. We continually strive to improve and upgrade our products to make them even more useful to our members. As we move our products forward, we must, unfortunately, retire support for older versions.
Regarding this issue, please clear your cookies cache and history. Check this article for more information: https://help.yahoo.com/kb/sln27197.html. After that, make sure that the “Remember me” option and the Autofill in your browser are not checked.
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Now I'm getting refused emails that I'm apparently sending to myself,
Apparently your myip## spams are now refused from me to me thru Mail Delivery Subsystem so I can't block this garbage.
Sounds like your account may be compromised. Here’s some tips to protect your account and to keep your information private and prevent unauthorized access to your account: https://help.yahoo.com/kb/new-mail-for-desktop/secure-yahoo-mail-account-sln2080.html
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I REALLY DO NOT LIKE the new format. Please let us opt for the old format.
I do not like the fact that when I forward a message, it does not remain in the inbox. Please let us keep the old format if we want to.
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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stop resetting my ******* password.
STOP RESETTING MY ******* PASSWORD FOR THIS EMAIL. LITERALLY NOTHING IMPORTANT IS SENT TO IT. IT WAS MADE FOR EASE OF ACCESS AND WHEN YOU PULL THIS *, YOU RUIN THE WHOLE **** POINT OF THIS EMAIL. I'M WILLING TO TAKE THE RISKS THAT COME WITH NOT CHANGING A PASSWORD. I'M NOT *****. I'M A FULLY FUNCTIONING ADULT. I CAN MAKE THIS DECISION FOR MYSELF. I DON'T NEED "DADDY YAHOO" TRYING TO FIX SOMETHING THAT ISN'T EVEN **** BROKEN. ********.
We are not changing your account password. Only you can do that. If you see a request to change your password please review the following help article for more info: https://help.yahoo.com/kb/sln2053.html
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Put a delete button next to each email the way it used to be. So hard to read now with this background. What's so great about this new updat
Put a delete button next to every email like there used to be.
If you hover your mouse over an email, at the end of the line the trash can appears. Click on it to delete the email.
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why is it that 10 minutes after setting a new yahoo password I am told it is not valid? This has happened to me so many many times
why is it that 10 minutes after setting a new yahoo password I am told it is not valid? This has happened to me so many many times I could not count them
If you get a message that your password is invalid, please check this article: https://help.yahoo.com/kb/new-mail-for-desktop/fix-problems-signing-yahoo-account-sln2051.html?impressions=true
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