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Dear Yahoo!,
When I log in Yahoo, it requires an Account Key sms to my phone number.
This kind of log in method is very very very troublesome!!!
Why can't I just use password to log in as before?
I'm not familiar with the technology.
I can't use my email until my daughter study on it then just find the way to log in.
Please take note to this issue.
Thank you!
If you’re having trouble signing into an account, please go to help.yahoo.com to review the available support options there.
Thanks!
Mail Support
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Carol Lilly commented
I had a very good if not excellent password, now I can't get into my account without first getting a key code which is sent to another email account. Every time! that can be up to 3 or more times a day! it's really ******* me off!
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M Yousuf commented
please please get me out tof this crazy loop. I want to be able to use password. Please help. it has been hours searching for the right help but there isn't. I want to reset my password, All the links I found take me back into loop.I may not be able to use phone for account keys and want to use.desktop computer web browser with passwords.
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Jeff Rose commented
The account key SUCKS! I hate having to grab my phone every time I want to check my email. When I started this account I set up a password. Let me use it or say goodbye as I will be going to gmail.
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Scott Noebels commented
This is the first time I had to use account key. Hated it. I don't always have a cell phone with me. How do I turn this off?
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David Fleming commented
If i can't get a code through my Email how can i get in morons ? , Next time send it by phone text dummies !
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Marina commented
I have spent hours on this. The account key doesn't seem to be particularly secure. Plus got a threatening spam email actually containing an old password. I would like to up the account security - HELP?
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Zelda Gay commented
STOP HAVING YOUR CUSTOMERS (ME) TO STOP LYING AND STATING THEY HAVE FORGOTTEN THEIR PASSWORD, IN ORDER TO HAVE THEM PROVIDE AN ALTERNATE EMAIL AND/OR PHONE TO CAPTURE A KEY CODE IN ORDER TO GET INTO THEIR EMAIL ACCOUNT!
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Anonymous commented
Why do I need to have a text sent to me EVERYTIME I want to check my email. This is rediculous.
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Its From commented
Account Key Codes randomly and frequently fail to work to open Yahoo Mail and then I always have to use alternate methods. This makes use of the Account Key Code a useless feature. There are no "Help" messages to correct this problem. This has been happening for about three (3) months
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leonard O'Neill commented
provide access to support personnel who know what they are doing.
For 5 weeks, I have tried thru chat, account key recovery, etc. to get yahoo back to working on my mobile phone. Just now as we waited for yet another account key to come in, the chat person closed off.
You have NO customer support.
the chat personnel do not understand problems, they must be using a script page and have no practical experience.
It has gotten worse since VZ took over!! -
olatunji rapheal commented
account key