New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. I hit delete old mail. Same mail comes back several times for it is really not deleted. Please someone take charge and fix this.

    In spite of deleting old mail, thinking it is gone, the next day, I see it again, and it is not deleted but some are gone. And it builds up day after day. And using spam block does not work anymore. It does on other email accounts, but Yahoo dropped the ball on this one. You people need to fix both these things and take users of your email seriousally. I honestly do not understand how these two critical aspects are overlooked by upper management. Do they listen or care?

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  2. My emails seem to reformat on opening on my iPhone so that text is too small to read. How can I change this?

    My emails seem to reformat on opening on my iPhone so that text is too small to read. How can I change this?

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  3. Responding to Yahoo request for me to send details

    The "Contact Us" button gets me to a paid subscription area and I can't find anywhere else to give you more information. As it is, the problem seems to have been fixed as my folders once again have contents. Yahoo really needs to up its customer service game!

    Responded · AdminProduct Support (Admin, Yahoo) responded ·

    July 15, 2022
    We want to hear more about this issue. Please reach out on https://help.yahoo.com/ by clicking the "Contact Us" button and send as many details as you have.

    Restore the contents of my folders!

    Stop everything you've just done in its tracks!…

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  4. My mail is not working. Please help.

    My email account is not active.Please make it active.

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  5. FIRST RETRIVE MY DATA OF MY ACCOUNT.

    I lost my data please help me in retrieving my data. Then I will give some valuable suggestions.

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  6. mailing domain issue

    Our mailing domain @yahoo.com also receives emails sent to @ymail.com. Is there a way to remove the email alias for ymail or ensure specific emails be forwarded to respective domains.

    Thanks & Regards
    Dev Enterprises Team

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  7. Buggie

    Very buggie lately. Doesn't sync between devices, doesn't send every time , doesn't delete every time.

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  8. Remove the recent 10,000 messages limit on IMAP

    Yahoo and AOL recently implemented a change which limits the IMAP synch process to 10,000 messages. The change is adversely affecting a lot of Yahoo Premium mail users and is being discussed extensively in the Apple Mail and Microsoft Outlook support communities. If Yahoo cannot fix this shortcoming I will need to find another email provider as only 4 months of email in my inbox just doesn't work for me. Thank you. Sincerely, a long time Yahoo Premium mail subscriber.

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team



  9. Yahoo's system does not register subscription and purchase information when made through Apple.

    I have been refused services that I paid for. Instead of asking customers to contact Apple and report how badly Yahoo is performing, Yahoo should fix the problem that is preventing their system from registering subscriptions and purchases made through Apple.

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team



  10. Whoever thought changing up Yahoo Mail should be fired!!!!

    Maybe give us a way to find/edit our own posts. Having to try and find it out of thousands of suggestions is absolutely rediculous. Are you intentionally trying to destroy Yahoo as a company?? Because you're doing a terrific job of it.

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  11. stay connected

    At least every 2 days I have no access to mail! You should fix this and maybe just maybe one might try yahoo!plus. I've never been locked out over the years 20 or so years! Please fix this!!! This is effecting Edge, Firefox, & opera in windows 10

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



  12. We're glad you're here

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  13. Make it more reliable!!

    Why do my emails keep disappearing? They are not in spam, trash, or archives. I am talking about multiple emails a month, not just a few!! I am considering using one of your competitors instead, as this is most aggravating. to say the least.

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team




  14. Oddly, the SEND box is not appearing for at least an hour.

    For the last few weeks, intermittently, the SEND box does not appear at the bottom of a composed email. No computer changes have been made. Browser is correct. Using a PC. Basic email - and cannot upgrade. Any other page on the internet loads quickly. It's an odd thing, isn't it.

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



  15. We're glad you're here

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team

  16. Yahoo help is WORTHLESS!

    Why is Yahoo HELP COMPLETELY NONRESPONSIVE AND USELESS? WHy is there no way to get help?

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



  17. enable logging in with a password

    My novel idea is to allow me to log in to my inbox from a random computer via a password, without requiring me to have an additional device to send a verification to (which doesnt work because YOU tell me that my notifications are turned off for yahoo on my phone, yet when I check my settings on my phone they in fact are NOT turned off for yahoo, so that just makes you guys appear even MORE stupid) I have had this yahoo mail account for at LEAST 20 years. This annoying bs will likely be the final reason…

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



  18. Yahoo has gone down the tubes

    After 20+ years, I'm outta here! Nothing works right and it's so slow that I can't even download attachments. And worst of all, there's NO SUPPORT unless I want to pay for it. Ridiculous! I've changed to Outlook and am closing my account.

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  19. My filters I have set up are not working.

    When adding a filter with specifics for the from email, would be nice to have some "help" that lets you know what is and is not allowed when creating a filter. Can you have multiple addresses to one single filter? Do you have to create individual filters for each? I am not able to get my new filters to work and still do not know why. Only ones I have set up years ago work.

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



  20. I filtri non hanno effetto sulla posta ricevuta. Non riesco a risolvere questo problema, il customer care di yahoo non sembra interessato e

    I filtri non hanno effetto sulla posta ricevuta. Non riesco a risolvere questo problema, il customer care di yahoo non sembra interessato e pertanto ho iniziato a migrare verso un altro servizio di posta elettronica.

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there,

    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com

    Looking forward to your reply!

    Thank you,
    Yahoo Mail team

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