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101 results found

  1. login not allowed

    Why was I not allowed to log in to my email for one hour?

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team



  2. Email and Updating

    I am very unhappy that I cannot get my email to list my latest emails. It stops at 10/11/22. I have not found any remedy for this problem

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  3. Download anything - pdf, jpg, etc. and Yahoo closes! Have to keep re-opening! Has been happening for several months. 11/2022

    Change back to how it was earlier this year. Allow Yahoo to stay online and open through however many attached files are downloaded from all emails.

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  4. Don't make me have to go through the 15 step process of logging in to go to the settings when I'm already logged in.

    It doesn't make sense and it's and it's extremely difficult to log in already since my phone is broke. I had to use two different laptops and my old email that doesn't require jumping through hoops to log in, just to get into my regular email. When I am logged in and want to go into the settings, you make it so I have to jump through those hoops again to log in again, that makes absolutely no sense.

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  5. I hit delete old mail. Same mail comes back several times for it is really not deleted. Please someone take charge and fix this.

    In spite of deleting old mail, thinking it is gone, the next day, I see it again, and it is not deleted but some are gone. And it builds up day after day. And using spam block does not work anymore. It does on other email accounts, but Yahoo dropped the ball on this one. You people need to fix both these things and take users of your email seriousally. I honestly do not understand how these two critical aspects are overlooked by upper management. Do they listen or care?

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  6. Users should be able to change back to original version

    Go back to original version of email!!!! This one is terrible!!!

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  7. Yahoo! Mail spontaneously quits after downloading an attachment

    When I download an attachment, Yahoo! Mail quits spontaneously. I've already posted about this and my post got re-categorized under something irrelevant. The solution was "Please try clearing cookies, cache, history, and footprints." I tried this, and it didn't fix the problem. So perhaps now Yahoo! can admit that the problem is with Yahoo! Mail and not with the web browser.

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  8. Buggie

    Very buggie lately. Doesn't sync between devices, doesn't send every time , doesn't delete every time.

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  9. We're glad you're here

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team

  10. Remove the recent 10,000 messages limit on IMAP

    Yahoo and AOL recently implemented a change which limits the IMAP synch process to 10,000 messages. The change is adversely affecting a lot of Yahoo Premium mail users and is being discussed extensively in the Apple Mail and Microsoft Outlook support communities. If Yahoo cannot fix this shortcoming I will need to find another email provider as only 4 months of email in my inbox just doesn't work for me. Thank you. Sincerely, a long time Yahoo Premium mail subscriber.

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team



  11. My emails seem to reformat on opening on my iPhone so that text is too small to read. How can I change this?

    My emails seem to reformat on opening on my iPhone so that text is too small to read. How can I change this?

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  12. Responding to Yahoo request for me to send details

    The "Contact Us" button gets me to a paid subscription area and I can't find anywhere else to give you more information. As it is, the problem seems to have been fixed as my folders once again have contents. Yahoo really needs to up its customer service game!

    Responded · AdminProduct Support (Admin, Yahoo) responded ·

    July 15, 2022
    We want to hear more about this issue. Please reach out on https://help.yahoo.com/ by clicking the "Contact Us" button and send as many details as you have.

    Restore the contents of my folders!

    Stop everything you've just done in its tracks!…

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  13. My mail is not working. Please help.

    My email account is not active.Please make it active.

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  14. FIRST RETRIVE MY DATA OF MY ACCOUNT.

    I lost my data please help me in retrieving my data. Then I will give some valuable suggestions.

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  15. mailing domain issue

    Our mailing domain @yahoo.com also receives emails sent to @ymail.com. Is there a way to remove the email alias for ymail or ensure specific emails be forwarded to respective domains.

    Thanks & Regards
    Dev Enterprises Team

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  16. Yahoo's system does not register subscription and purchase information when made through Apple.

    I have been refused services that I paid for. Instead of asking customers to contact Apple and report how badly Yahoo is performing, Yahoo should fix the problem that is preventing their system from registering subscriptions and purchases made through Apple.

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team



  17. Whoever thought changing up Yahoo Mail should be fired!!!!

    Maybe give us a way to find/edit our own posts. Having to try and find it out of thousands of suggestions is absolutely rediculous. Are you intentionally trying to destroy Yahoo as a company?? Because you're doing a terrific job of it.

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  18. stay connected

    At least every 2 days I have no access to mail! You should fix this and maybe just maybe one might try yahoo!plus. I've never been locked out over the years 20 or so years! Please fix this!!! This is effecting Edge, Firefox, & opera in windows 10

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



  19. We're glad you're here

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  20. Make it more reliable!!

    Why do my emails keep disappearing? They are not in spam, trash, or archives. I am talking about multiple emails a month, not just a few!! I am considering using one of your competitors instead, as this is most aggravating. to say the least.

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team




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