New Mail
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321 results found
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Change News Feed Setting in Yahoo mail - Please
Change the news feed setting in yahoo;
Either: allow a choice of what news source to view, add an option to turn off the news feed altogether, or present news w/o bias or leaning.
Been with yahoo since 1995. Please do not cause us to abandon Yahoo over these forced tactics to promote a particular political ideology!
Hi there,
Thank you for your feedback. We will take this into consideration on future releases.
Yahoo Product Support
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Receiving emails from the equivalent .com domain
I have an email address ending .co.uk. This means it is impossible to create or receive emails directed to the .com equivalent address. Previous answers posted from technical support do not work. Maybe these are old responses aimed at a previous version of yahoo.
Hi there,
If your email domain ends with .co.uk then all emails would need to be sent using the .co.uk.
Yahoo Product Support
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Go to the Account Security Settings page.? Where the **** you hide it? It is also not in email box?
Go to the Account Security Settings page.? Where the **** you hide it? It is also not in email box?
Hi there,
The security options will be found under acct info. https://help.yahoo.com/kb/update-yahoo-account-info-settings-sln27853.html
Yahoo Product Support
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Why does my settings not have the "basic" option for yahoo mail
Improve the setting icon to include "Basic" or Classic" for mail
Hi there,
Within Yahoo Mail the option to switch to Basic is still there. Once you click on the gear icon you will need to now click on more settings. You will see the option to move to basic on the left-hand side bar.
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My email notifications Sucks
My email notification is turned off and I never turned it on in the first place, however I am now getting notifications. --- Yahoo needs to fix this.
Hi there,
You would need to make sure that notification on both the Yahoo app and the mobile device are turned off. You can check this within the settings of the app.
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Length of time for keeping emails in In Box
I keep certain emails in my In Box that I prefer to keep for more than 6 months and they disappear. I cannot find them. Only one month at time will be retained in my In Box for some reason. I want the option to choose how long to remain in IN BOX.
Hi there,
Emails will not disappear as long as the account is active.
If you are noticing that emails are being deleted this could be due to how the account is being accessed outside of yahoo.com or the Yahoo App.
We see this when a 3rd party email client such as Outlook or a stock mobile app is being used.
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I want to block a troublesome sender. How do I do it? I see no option in Settings.
Have an option in settings to block a sender. It's supposed to be there but it's not.
To block a specific address, go to Settings-More Settings-Security and privacy.
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change password
Guys can you make clear instructions how to change password on your mailbox, because I cant find how to do it
You can follow the steps here to change or reset the password:
https://help.yahoo.com/kb/SLN2047.html
If you need additional help, you can message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page. In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
Mail Support -
Allow me to turn off the news notifications
2 days ago, I started receiving a news notification on my cell phone through my yahoo email. I do not want to see these news updates. It's all doom and gloom. I'm halfway intelligent and if I want to read news about the virus, I'll go find it myself. I do not need it forced upon me! So, how do I turn off the news notifications? Thank you.
If you are currently using the newest version of the Yahoo Mail app, you are able to disable these notifications. Click your profile picture, click notifications, and turn off the coronavirus updates option.
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Yahoo email not blocking the emails from particular addresses
I have blocked two email addresses in security and privacy tab . Here are the two email ids
1. ********@yahoogroups.com
2. ************@yahoogroups.com
Still I am receiving unnecessary emails in my spam folder . What is the the problem with Yahoo email ? why it is not able to block emails ?Group messages are no longer pre-moderated. You can set up email filters or leave the group by sending a blank message to groupname-unsubscribe@yahoogroups.com (make sure to replace “groupname” with the exact name of the groups).
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size of font on inbox
all of the sudden my inbox font is TINY and I can't read it? Help
You may just need to adjust the zoom settings in your web browser. Hold down the CTRL key and press the + key at the same time until the text looks right. You can also hold down CTRL and press the 0 key at the same time to reset the zoom to default.
Thank you!
Mail Support -
Trash folder
Looks like my Trash folder holds only the most recent week of deleted emails.
Please let us keep emails in Trash for AT LEAST a month, preferrably two months or three.
I'm using only 0.6% of the 1Tb storage.By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.
Trash deletion frequency – Trash is deleted after 7 days.
Spam deletion frequency – Spam is deleted after 30 days -
how do i delete or edit a phone number attached to my mail?
how do i delete or edit a phone number attached to my mail?
For info on how to add or remove an account recovery method, please go here: https://help.yahoo.com/kb/account/add-remove-account-recovery-method-sln2058.html
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You mail security option for outlook or other apps sux!
I can't use outlook on my desktop! Because I do allow thru yahoo mail with generate password and ******** and it keep asking same password again and again...
Some older, third-party email apps (that do not use our Yahoo branded sign in page) require you to enter a single password for login credentials. To access your Yahoo Mail account on these apps, you’ll need to generate and use an app password. Here’s more info:
https://help.yahoo.com/kb/generate-third-party-passwords-sln15241.html -
Please give me an option of when my trash folder will get emptied.
I use my yahoo email for business. I sometimes need to go back to my trash folder and it unfortunate when the email I need is older than 7 days because it is gone.
Please give me an option of when that folder will dump or a choice of how long it automatically dumps.
PLEASE!
Thanks!Hello there,
It is against our Terms of Service to use Yahoo Mail for business. You can always sign up for a Yahoo Small Business account, at https://smallbusiness.yahoo.com.
By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.
Trash deletion frequency – Trash is deleted after 7 days.
Spam deletion frequency – Spam is deleted after 30 days.Thank you!
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Forgotten to change phone number but won't let me change it.
I would like to change my phone number but it won't let me. It won't allow to change it, because I don't have the old number anymore and had forgotten to change it before I lost the old number.
You can use a desktop computer to send the Account Key to your alternate email address. You can find additional info in this help article: https://help.yahoo.com/kb/account/SLN25921.html
Once you are signed in, change the phone number on the account by following the steps here: https://help.yahoo.com/kb/SLN2058.html
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imap
My desktop yahoo email does not sync with yahoo server i.e, IMAP settings are not working. But IMAP settings are working on yahoo app on android phone.
Third-party email clients, like Outlook and Mac Mail, use either POP or IMAP protocols to connect to your Yahoo Mail account. These apps need a lot of things to align perfectly in order for them to work properly with an email account. Use these steps to identify and fix the source of the problem:
https://help.yahoo.com/kb/securely-access-yahoo-mail-sln27791.html
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why can't I see my bcc list in sent email anymore?
can no longer see bcc list in my sent or inbox email Help!
Please clear the browser cache and cookies. If the issue persists, we recommend using a different browser.
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Stop disabling messages and links disabled in spam. I often want to see them, even if they are spam. I don't appreciate censorship
I don't want links and messages disabled, nor to have to make a message 'not spam,' in order to view it. I don't want it in my inbox, but I do want the option to view it to be mine. Sometimes viewing spam, alerts as to what is 'out there,' and sometimes spam gets through Yahoo filters. I want to be able to identify spam that may have entered my inbox. Yahoo should not be censoring my email; putting it in the Spam folder is sufficient. I check that folder frequently and, as a responsible adult, am intelligent enough to…
Hello there. You can go to Settings-More Settings-Viewing email and then scroll down to ‘’Show images in messages’’ to select your preferred setting.
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Please try clearing the browser cache and cookies. If the issue persists, try using a different browser.
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