New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

Here are some guidelines for using this forum:

  1. Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
  2. This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
  3. Please do not post personal information (such as email addresses, phone numbers or names) on the forum.

The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. I am not able to see my old email

    I am just able to view my email which is few days old. I haven't deleted anything but my earlier email is nowhere to be found

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Account Security is not generating third party app password

    I tried to generate app password for outlook desktop several times and it generates only for outlook anroid. Not able to setup outlook desktop. Yahoo wants me to subscribe and pay monthly subscription to resolve their error.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. my yahoo mail an error occurred while sending the message

    my yahoo mail "an error occurred while sending the message" when i sent the email, why only Me.. ASAP.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. How can I get stuff that I moved from my yahoo mail inbox to another folder to no longer show in the inbox?

    When I move an email from my inbox to another folder it should no longer show in my inbox, but it does. Is there a way to correct this?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    This might be due to the conversation thread being active on the mailbox. Try disabling it by following the steps here: help.yahoo.com/kb/new-mail/sln28055.html

  7. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    18 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Why does my Yahoo say, "Yahoo South Africa" when I'm in NYC?

    Why does my Yahoo say, "Yahoo South Africa" when I'm in NYC? Never been to SA.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Logged into Yahoo Mail after absence. All past messages are gone. Why?

    Logged into Yahoo Mail after an absence. I should have seen thousands of past messages. Found the new Yahoo format and that all my past messages no longer exist. I did not think Yahoo was deleting customer data without regard, but it appears they have.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. I can't receive any email. thanks yahoo.

    I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. How can I log into my desktop email without having to verify through my phone every time?

    How can I log into my desktop email without having to verify through my phone every time?
    Can you go back to the password method instead of having me go get my phone to verify through the yahoo app that I'm who I am when trying to access email from my desktop computer? It's a real pain in the butt!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. stop making me having to re-sign in every time i wanna check my mail

    Yes i am aware there is a “Keep me signed in” checkbox when i log in, just below the password field, but it does not work! I keep having to resign in EVERY TIME. Please fix it.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Please help. My NOTEPAD and Calendar are not working. I get a blank page on all browsers. Please please please help.

    Please help. My NOTEPAD and Calendar are not working. I get a blank page on all browsers. Please please please help.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. WHY IS YAHOO MAIL PRO PLACING NEW MESSAGE IN ARCHIVE WITHOUT HAVING THEM APPEAR FIRST IN MY INBOX? THIS STINKS AND IS NOT WORTH $35 A YEAR.

    YAHOO MAIL IS PLACING NEW MAIL IN THE ARCHIVE FOLDER AND HAS BEEN DOING THIS FOR SIX MONTHS. I STUMBLED ON THE MISTAKE TODAY. YOU OWE ME THOUSANDS OF DOLLARS FOR LOST BUSINESS FROM MY PRO ACCOUNT AND THAT MEANS MY MAIL SERVICE SHOULD BE FREE FOR STARTERS.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. SOMEONE IS USING MY E-MAIL ADDRESS FOR THEIR CELL PHONE ACCOUNT

    I am receiving e-mails from Sprint about my account and I don't have an account so someone has the same e-mail as me. how can this happen

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. download old message

    I download from https://messenger.yahoo.com/getmydata , but not full message. please help me.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. unable to load science-news (3 separate services) on homepage - cannot delete those science-news boxes until they load!

    unable to load 3 science-news boxes on my homepage - and I cannot delete those science-news boxes until they load! Totally aggravating, I'm stuck with 3 empty boxes on my homepage... until yahoo decides to fix it!!! Another smooth-move from yahoo...

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. all folders are empty, can't receive emails from any email addresses

    I'm checking back after years of not using my Yahoo mail box, and I can't receive emails from any email addresses. This is the error message I got back when I sent from my work mail: " The response from the remote server was: 550 relaying denied for ...@yahoo.com.cn"
    Please can you kindly explain and help.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Paper clip says "Message has attachments" but there's no way to open them.

    Make it so when you click on the paper clip, it opens up attachments. I cannot figure out how to open attachments in my mail and clicking on the only thing that appears, that being the tiny paper clip, does NOTHING.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base