New Mail
Here are some guidelines for using this forum:
- Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
- This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
- Please do not post personal information (such as email addresses, phone numbers or names) on the forum.
The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.
If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.
413 results found
-
Mail box goes to repeated not responding state...
when we are typing anything, or doing copy paste.. Mail box goes to repeated not responding state...
Get back to what you were doing by fixing an issue that’s interrupting your Yahoo experience. Use these steps, starting with #1, then check if your problem is resolved before moving to the next step: https://help.yahoo.com/kb/fix-problems-yahoo-website-isnt-working-sln2891.html
-
Unable to SignIn Yahoo Account
Unable to access my Yahoo email "**__******@yahoo.com", please help me in this regard. I also didn't have both of my Phone Numbers.
To see what support options are available for your account visit help.yahoo.com and for personalized support please visit: http://bit.ly/YahooSupport
-
Error message when sending an email
I use yahoo for work, and CONSTANTLY have to close it and reopen it b/c I get a Error message can't be sent. Literally this has to be fixed! If this doesn't stop I will use gmail and call it a day.
If you’re having problems sending mail, there are a few troubleshooting steps you can take to fix the problem: https://help.yahoo.com/kb/fix-problems-yahoo-website-isnt-working-sln2891.html
-
How do I unblock a sender whom I accidentally blocked?
How do I unblock a sender whom I accidentally blocked?
Hello there!
If you wish to remove a blocked email address, go to Settings>More Settings>Security and privacy
-
email going to spam
Why are my emails going to the spam folder?
Hi there,
Normally when email is going directly into a folder an erroneous filter may be set. I would suggest checking your filter settings following the steps here: https://help.yahoo.com/kb/filters-organize-yahoo-mail-sln28071.html
Yahoo Product Support
-
i live on the East Coast and my yahoo email time does not match the actual time of 10:44
auto fix the time to match the time I live in, my computer automatically changes the time when we change our clocks, please see that this is fixed, its causing issues with me receiving and sending emails
Change or set your timezone in New Mail, by following these steps here: https://help.yahoo.com/kb/SLN28570.html
-
Pop3 email again for the 10th time stopped receiveing emails from my email account. You guys really need to fix this permanently. I have not
Failure to down load emails again for the upteenth time...you noeed to fix your encryption error problem permanently!
Hi there,
We suggest that you double-check your server settings following the steps here: https://help.yahoo.com/kb/fix-pop-imap-client-sending-receiving-issues-sln3792.html
You may also need to set an app password when using a 3rd party mail client such as Outlook. https://help.yahoo.com/kb/generate-third-party-passwords-sln15241.html
Yahoo Product Support
-
email going to SPAM folder
As your questions asks, How can we improve New Mail? My email keeps going to the SPAM folder. Here is an idea, FIX THE PROBLEM.
Hi there,
If mail is recognized as spam by our internal filters it will appear in the spam folder. You can tell our internal filters these messages are legit by marking them “As Not Spam” here: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html
Yahoo Product Support
-
Please fix; att.net email will not stay signed in
Since the last update of yahoo mail for att.net, although I select stay signed in, it does not. I have to sign in every time I check mail.
Please fix this .......... SOON ! ! !
Hi there,
This is a known issue with AT&T. You can contact them directly following the step here: https://help.yahoo.com/kb/frontier-rogers-bt-sky-account-sln25426.html
-
LOss of emails continues even w/ older format. Kept old format worked better for me. Restore or report mechanism needed.
Lost emails since 2017. Lost emails continued after format changes. Kept original format. Since 2019, as I get running out of room messages, now more issues in folders and contents disappearing are unsatisfactory. Since 2020, security issue msgs seem to be more present. What can yahoo do to improve and secure its operations?
Hi there,
We see missing email issues when a mail client such as Outlook is being used. You can submit a mail restore request following the steps here: https://help.yahoo.com/kb/SLN2552.html
-
My business is not allowed to send any emails. I keep receiving an error message as if my email address is spam. Error code 475.
Error code 475
In order to protect all users, we temporarily block sending on accounts that are flagged with spam-like or suspicious sending habits. If you’re seeing “suspicious activity detected” or “account temporarily blocked from sending messages”, you’ll still have access to your mail and receive messages while you wait for the hold to expire. More info here: https://help.yahoo.com/kb/SLN3406.html
-
WRONG PHOTOGRAPH ON AUTO GENERATED CARD
When I put my cursor over my email address it shows an auto generated card with a photograph. I've no idea who this is, but it is definitely NOT ME.
PLEASE CHANGE THISHello there,
To see how to update your profile picture, please visit our help article: https://help.yahoo.com/kb/update-yahoo-account-picture-sln25611.html
Thank you!
-
authentication
Your two factor authentication is very busted. firefox gets into a loop. I need to switch to chrome after authenticating. Need to clean up cookies in the browsers, etc...and then start all over...
FIX THIS.
If you still encounter the issue please follow the steps here: https://help.yahoo.com/kb/new-mail-for-desktop/sln2051.html
-
Troubles downloading and printing on Mac
I can't download nor printing using Yahoo webmail with Safari on OSX. Please advise.
Are you also noticing this while using another web browser? You can see a list of our support browsers here: https://help.yahoo.com/kb/supported-web-browser-yahoo-products-sln4556.html
-
Wrong Years on search results
When searching mail - by Starred, sent, etc., the returned list is in year groups, but each group has the WRONG YEAR as its header. My 2019 emails are headed 2018; 2018 mails are headed 2017 and so on. Shouldn't be hard to fix.
Many times we see this when the web browser may be out of date or unsupported. You can check the latest version following the steps provided here: https://help.yahoo.com/kb/supported-web-browser-yahoo-products-sln4556.html
-
Errors management
Enable file download please. Since a week or so this does not function.
Hi Victoria,
Thank you for the feedback!
-
ios upgrade deleted my emails - Mar 2020 ?
30 Mar 2020 - My family shares an icloud account and my husband just upgraded his iPhone to iOS 13.4, last week then his iWatch to 6.02 (?) a few days later - and suddenly yahoo emails are gone?!?! They are not in Trash, not in Draft, not anywhere. Ironically emails that are in subfolders are still there. We blindly rely on your service, but please help find these emails from 3/29/2020 and earlier.
To see if we can recover any lost or deleted emails you would need to fill out our mail restore form here: https://help.yahoo.com/kb/SLN2552.html
-
not all emails arrive
Not all the emails arrive!
what kind of a mail service are you?
even if you think it's Spam, i want to see it the Spam directory.Hello there,
Use these steps to identify if there’s an issue with your account or the sender’s account that’s preventing the messages from arriving: https://help.yahoo.com/kb/sln28074.html
Thank you!
-
Mail list
Mail list
make my mail lists ie Inbox stop jumping left and right for no reason
Please try some basic troubleshooting by following the steps in this help article: https://help.yahoo.com/kb/SLN2891.html
-
images
Images within mails are taking forever to load, and nothing can be done in the meantime...
Please try some basic troubleshooting by following the steps in this help article: https://help.yahoo.com/kb/SLN2891.html
- Don't see your idea?