Finance ChartIQ
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63 results found
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exchange rate chart
Why does the GBPCNY exchange rate chart no longer show details prior to to June 2016?
Hello,
Thanks for reaching out! In your next post, can you provide the URL where you are seeing this inaccuracy so we can further investigate?
We look forward to hearing back from you soon!
Regards,
Yahoo Finance Support -
Hello DJ,
Thanks for your post! In order for us to investigate further we will need some more specific information.
In your next post, can you provide a more specific date so we can compare historical data.
Regards,
Yahoo Finance Support -
Spain
Every spanish stock chart shows just one step between May 30 and today (June 20) in daily frame time. Could you please fix this? Thank you.
Hello Alberto,
In your next post, can you please provide a URL where we can further investigate this inquiry.
Thank you!
Regards,
Yahoo Finance Support -
One month gets truncated in one year or two year chart view
About 20 % of the time in either one-year or two-year view, the chart loads the price line with one month (the month of May) truncated. I have to reload about 5 times to get the price line to include the missing month. When this problem shows up, the price line shows a sharp uptrend or downtrend. Please fix this issue.
Thanks for your post, Young!
Unfortunately, we are unable to replicate the issue, but we have a help article: https://help.yahoo.com/kb/finance-for-desktop/sln3895.html to share that provides some troubleshooting options to address your inquiry.
Regards,
Yahoo Finance Support -
Data Missing: skips 5 months or so
https://finance.yahoo.com/quote/4197.KL/history?p=4197.KL
The data shows the latest day, but then skips to 5 months back on the next data point.
Stop ignoring/closing and please fix it!
Hello DJ,
Thanks for your post! We have informed our Engineering team about the missing data and they are looking into this inquiry.
Regards,
Yahoo Finance Support -
Fix full screen chart reload bug!
Full screen charts reload after the initial load completes. Takes to long to complete a stable load.
Hello Poul,
Thanks for your post! If you are having issues with loading charts, this help article: https://help.yahoo.com/kb/finance-for-desktop/sln3895.html may provide some troubleshooting tips.
Regards,
Yahoo Finance Support -
can't delete comparisons after clicking the x for delete - using Chrome
can't delete comparisons after clicking the x for delete - using Chrome
Hello Henry,
Thanks for your post! We are unable to replicate the issue you have reported, please review this help article: https://help.yahoo.com/kb/account/sln2891.html for some troubleshooting steps that may help resolve your inquiry.
Thank you,
Yahoo Finance Support -
why is the active charts open very slowly?
The active charts after a few use, then it keep thinking and nothing coming up for long time. I even cleaned up my cashes memory of my browser for many times, it was still the same. Please help. Thanks.
Hello Joe,
Thanks for your post!
For some troubleshooting tips that may address your concerns, please review this help article: https://help.yahoo.com/kb/finance-for-desktop/sln2891.html.
Regards,
Yahoo Finance Support -
The charts in Finance don't work! I click for 1 year chart and get a 2 week chart. At other times just a line. Feature is unusable.
I click for 1 year chart and get a 2 week chart. At other times just a line. Feature is unusable.
Thanks for your post!
Unfortunately, we are unable to replicate the issue you are experiencing. Please review this help article: https://help.yahoo.com/kb/finance-for-desktop/sln2891.html for more troubleshooting information.
Regards,
Yahoo Finance Support -
PPG has no data
same as title
Hello Joe,
Unfortunately, we are unable to replicate your issue with the PPG ticker: https://finance.yahoo.com/quote/PPG?p=PPG. We are able to see all the up-to-date information.
Thank you,
Yahoo Finance Support -
NOC shows no data
as title
Hello Joe,
Unfortunately, we are unable to replicate your inquiry. This URL: https://finance.yahoo.com/quote/NOC/history?p=NOC shows up to date historical data, please review.
Regards,
Yahoo Finance Support -
GD-- has no data for long time
The symbol GD - dollar general - has not data on display.
Hello Joe,
Please review the information for Dollar General Corporation (DG) by visiting this URL: https://finance.yahoo.com/quote/DG?p=DG.
Thank you,
Yahoo Finance Support -
chart comparisons
I also cannot delete any comparison charts. If I open a new window and open a new stock chart I still get the 4 comparison charts from a previous chart, and I can't delete the comparison charts. I use iMac/Safari 11.0.2
Hello John,
Thanks for your post!
Please create a new post with a screenshot of what you are experiencing when this issue occurs.
Regards,
Yahoo Finance Support -
Chart no longer loads
The Interactive Chart is no longer loading. It just stays hung up forever. I tried with IE, Firefox and Chrome, all have same problem. Windows 7 w all recent updates. Thank you.
Thanks for your post!
Please review this help article: https://help.yahoo.com/kb/finance-for-desktop/sln3895.html for troubleshooting tips.
Thank you,
Finance Support -
On Day setting, chart shifts by itself to the left changing percentages.
When on Day setting, if left side is adjusted for beginning of day, the chart will subsequently shift to the left changing all percentage values to erroneous values.
Thanks for your post!
Please review this help article: https://help.yahoo.com/kb/finance-for-desktop/sln2891.html for some troubleshooting ideas that can help with your Yahoo Finance page.
Thank you,
Finance Support -
Fix Yahoo Charts to work in Safari 11.0.3
Yahoo finance charts no longer work in Safari 11.0.3 so fix it please!
Thanks for your post!
Please review this help article: help.yahoo.com/kb/finance-for-desktop/sln38.. for troubleshooting tips.
Thank you,
Finance Support -
Recycling old problems: Cannot delete comparison tickers on charts
This was an old issue (Nov 15, 2017) for which "Comments are closed". You need to reopen it.
Originally it seemed that this problem was due to using old OS such as Internet Explorer. Now it's occurring again, this time with Edge.
Using Edge, I had 5-6 stocks that I was comparing on a Dow Index chart. When done, I closed the chart. Later, when I opened the Dow Index chart to compare other stocks, the first two stocks from the first comparison were still there. I've tried clicking on the stocks delete "X", logging out, etc. These two "ghosts"…
Thanks for your post!
Please review this help article: help.yahoo.com/kb/finance-for-desktop/sln38.. for troubleshooting tips.
Thank you,
Finance Support -
Data for Friday (3/2/18) was displayed on charts Friday, but disappeared at midnight.
Data for Friday (3/2/18) was displayed on charts Friday, but disappeared at midnight.
Thanks for your post!
Please review this help article: https://help.yahoo.com/kb/finance-for-desktop/sln2891.html for more information.
Thank you,
Finance Support -
HELP: Many issues with your new CHARTIQ
New ChartIQ is not working on all stocks / on all browsers (Chrome and Internet Explorer).
Example: Works for Vivendi, not for other European stocks (no chart / blank área).
Please give option to users between the old charts and this new ChartIQ.
When printing, i do not need/want all the junk around (publicity and news). This costs ink for nothing.
When using smartphone i do not want to have to scroll all the news and publicity up before finding the charts / valuable stock data!
MACD / RSI / Bollinger do not work on Android Mobile phones (using smartphone's…
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