Skip to content

How can we improve Yahoo Mail Mobile Web?

← Yahoo Mail Mobile Web

Mahya

I don’t understand. I’m in tears. ALL of my emails are completely gone. Even archived ones. My old phone broke with my passwords, and was unable to get on my yahoo and hotmail. Life happens. I never received any type of warning/notification or anything. However, my Hotmail/outlook is fine although the timing was the same as yahoo. How can you do this to people?! I had photos and emails from my grandfather who has now passed. I had important documents. I had emails I absolutely loved and so many photos/memories. Other email services don’t do this to people. I have hotmail/outlook and gmail. You break people’s hearts. Please help restore our emails. Please. And please stop doing this. No one should use this It’s terrible.

7th ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

mahya matin shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html

If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.

help.yahoo.com/kb/SLN2552.html

In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.

Comments are closed An error occurred while saving the comment
  • Luvuyo Nomvete commented  ·   ·  Report

    Please can you restore all my emails that were deleted? I have some really important items there that I need for the future. Please 🙏🏽

  • Danica Lewis commented  ·   ·  Report

    A yahoo account is for the email! It makes no sense for emails to be deleted after 1yr/12 months of inactivity and the account be deleted after 2yrs/24months of inactivity and with no notification given to any of the recovery options about a deletion of mailbox or account. I can understand not being able to receive mail, but to permanently delete the account mailbox thoroughly makes no sense whatsoever!! The mailbox should be given the same amount of time as the account.
    There’s no need for the account if not for the mailbox/email correspondence; it’s the whole reason for the account. You don’t know what people are going through.

  • Gyan Rakchit commented  ·   ·  Report

    I want to 1 year silent meditation so can I open my yahoo mail after 1 year.

  • samiya khan commented  ·   ·  Report

    Hi Yahoo,

    Where are my inbox & sent emails?

  • Sarah Saxton commented  ·   ·  Report

    My idea is not to delete someone's emails because they hadn't signed in a while however when I tried to sign in because the two-step verification phone number is being different I had to wait 360 days or something in order to get the email link to get into my account by the time I did bam all my emails all my contacts everything was gone I have had Yahoo email the longest out of any email addresses I can't believe you would do this to me

  • Chris B. commented  ·   ·  Report

    I often don't get message that e-mail(s) is waiting. Due this late letting me know, I missed an important e-mail from my doctor - surgeon.!!

  • diane beck commented  ·   ·  Report

    WHY do some of my emails delete without me even getting to see them?!!???? I searched the help section, nothing in there was helpful at all. I absolutely hate what you've done to my simple, easy email. Update the friggin help files!!!

  • Anita De castro commented  ·   ·  Report

    Before putting someone’s inactive email into “pause” & deleting existing emails PLEASE notify person first! Via text, phone or other emails on file. I didn’t know too much time had passed & now all my previous emails are GONE. Most of us have emails we want to keep!

  • starra cleveland commented  ·   ·  Report

    I had pictures from 2008 in there from starred and drafts I want my stuff back

  • Nick Korda commented  ·   ·  Report

    What happened to all my old emails wow folks I know it's been 12 months but that's kind of crazy

  • Loo li commented  ·   ·  Report

    I lost all my folders and emails with no explanation

  • Juan Enrique Vergara Parga commented  ·   ·  Report

    Please Don't Unloggin In my Personal Inbox tour mailbox In Yahoo mail
    Else starter sesion when fingerprint Or your facial Biotmetry. ThankYou

  • Nkemjika Ebigbuo commented  ·   ·  Report

    Please this is more than critical. All my mails disappeared. Please I want them restored. Also how do I access my old chats please

  • Ashley Irvin commented  ·   ·  Report

    I've tried for days to get into my email and it will not load. And the mailbox is empty. I need to retrieve an important email ASAP

  • adrianna williams commented  ·   ·  Report

    All of my stuff was deleted from my email I’ve been having this email since 7th grade im now 34 I’ve lost everything for no reason

  • Shaik Ibrahim commented  ·   ·  Report

    i could not find my earlier mails....it's automatically deleted....i want recovery...it's very tomuch important for me

← Previous 1 3 4 5 … 14 15

Yahoo Mail Mobile Web

Categories