Skip to content

How can we improve Yahoo Mail Mobile Web?

← Yahoo Mail Mobile Web

Mahya

I don’t understand. I’m in tears. ALL of my emails are completely gone. Even archived ones. My old phone broke with my passwords, and was unable to get on my yahoo and hotmail. Life happens. I never received any type of warning/notification or anything. However, my Hotmail/outlook is fine although the timing was the same as yahoo. How can you do this to people?! I had photos and emails from my grandfather who has now passed. I had important documents. I had emails I absolutely loved and so many photos/memories. Other email services don’t do this to people. I have hotmail/outlook and gmail. You break people’s hearts. Please help restore our emails. Please. And please stop doing this. No one should use this It’s terrible.

7th ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

mahya matin shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html

If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.

help.yahoo.com/kb/SLN2552.html

In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.

Comments are closed An error occurred while saving the comment
  • Bronwyn Dodd commented  ·   ·  Report

    Can't receive any emails and some are for codes that I need

  • Iin S commented  ·   ·  Report

    Please i want get old mails. O cannot open instragram because must verification code in my email.

  • olaitan olanrewaju commented  ·   ·  Report

    Please, help me! I'm not getting any incoming messages. An OTP has been sent to my mail from trade system site since 2days now, I don't see anything in my inbox. This is very urgent please.

  • Maria Dolores Cima commented  ·   ·  Report

    Quisiera recuperar mis contactos porque necesito urgentemente ponerme en contacto con uno de ellos. Cómo puedo hacer?

  • Vibor Ramel commented  ·   ·  Report

    ITS THE SAME ******* PROBLEM AS MINE WHY THE ******* **** IS THIS HAPPENING?? WHERE NOT RECEIVING ANY ******* CODE FROM FACEBOOK LOG IN???? WHAT A ******* PROBLEM

  • David Linus commented  ·   ·  Report

    Please before my Facebook account is being hacked I need the **** codes

  • 蔡以慈 commented  ·   ·  Report

    I lost my emails between January 2020and December 2019. Please I need all of them back.

  • umoren daisy commented  ·   ·  Report

    I lost my emails between January 2021 and December 2021. Please I need all of them back.

1 2 … 10 12 14

Yahoo Mail Mobile Web

Categories

Feedback and Knowledge Base

(thinking…)