Skip to content

How can we improve Yahoo Mail Mobile Web?

← Yahoo Mail Mobile Web

Mahya

I don’t understand. I’m in tears. ALL of my emails are completely gone. Even archived ones. My old phone broke with my passwords, and was unable to get on my yahoo and hotmail. Life happens. I never received any type of warning/notification or anything. However, my Hotmail/outlook is fine although the timing was the same as yahoo. How can you do this to people?! I had photos and emails from my grandfather who has now passed. I had important documents. I had emails I absolutely loved and so many photos/memories. Other email services don’t do this to people. I have hotmail/outlook and gmail. You break people’s hearts. Please help restore our emails. Please. And please stop doing this. No one should use this It’s terrible.

7th ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

mahya matin shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html

If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.

help.yahoo.com/kb/SLN2552.html

In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.

Comments are closed An error occurred while saving the comment
  • Raj Suthar commented  ·   ·  Report

    Dear sir,
    Kindly provided my old mail and folder

  • MAKUZA Denys commented  ·   ·  Report

    I signed in my email and I find all my sent is empty please fix my problem

  • Parool Tandon commented  ·   ·  Report

    I can't find any emails , Please help to retrive old emails. It's urgent.

  • Rabbit Lala commented  ·   ·  Report

    All my emails from Nov 26, 2021 to Feb 16, 2022 were gone, there are something important, please help!

  • Francis Chidera commented  ·   ·  Report

    Please I really need my old mails, and I can't receive notification codes and message from other websites in my mail box

  • Yehlen joy Roquen commented  ·   ·  Report

    Why do you have to delete my old emails just because my account is inactive. I have so many important email their! It's so annoying.

  • SİBEL ALTİNBAS commented  ·   ·  Report

    Old emails please!!!. If we don’t need them, we wouldn’t sign up again

  • larry van schuyver commented  ·   ·  Report

    Why can I not respond to emails ? Also their is a hotmail account that I did not set up on my email ! I cannot get rid of it.

  • Friday Joseph commented  ·   ·  Report

    Kindly I need to access my old messages urgently. This is regarded interview. I want to if I have been shortlisted.

1 2 … 6 8 10 … 13 14

Yahoo Mail Mobile Web

Categories

Feedback and Knowledge Base

(thinking…)