I recieved my first card for itunes and than I gained points again and tried to redeem for $5 itunes card and it took my points and no email
never received mail for gift card
18th
ranked

Hello Monica,
Sorry to hear you are experiencing issues, please review this help article: https://help.yahoo.com/kb/play-app-for-android/manage-redeem-yahoo-play-points-sln29172.html?impressions=true.
If you don’t receive an email with your gift card or coupon redemption code within 24 hours or you have a problem using it, please contact:
Tango Card Customer Support
1.877.558.2646 Monday – Friday 7:30 AM – 5 PM Pacific Time
Or email CS@tangocard.com
Thank you!
Regards,
Yahoo Play