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  1. We're glad you're here

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    Responded  ·  Product Support responded

    Thank you for your feedback! We update the content daily and in order for you to be the first to know when new rewards are available, please make sure you have your Push Notifications enabled.

    Regards,
    Yahoo Play

  5. We're glad you're here

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  6. Refreshing Gift Cards

    I earned all the points for a gift card and everytime I try to claim one it never available. I checked everyday and it says the same thing. It's been like this for weeks.

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    Responded  ·  Product Support responded

    Thank you for your feedback! We update the content daily and in order for you to be the first to know when new rewards are available, please make sure you have your Push Notifications enabled.

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    Responded  ·  Product Support responded

    We appreciate you taking the time to share feedback and we’ll make sure to pass this along to our product team.
    Very soon your lifetime points are going to unlock some special rewards.

  8. We're glad you're here

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    Responded  ·  Product Support responded

    We update the content daily, please stay tuned! If you have any suggestions, we’d love to hear from you. Lastly, very soon your lifetime points are going to unlock some special rewards.

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    Responded  ·  Product Support responded

    We update the content daily, please stay tuned! If you have any suggestions, we’d love to hear from you. Lastly, very soon your lifetime points are going to unlock some special rewards.

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    Responded  ·  Product Support responded

    Thanks for reaching out. The last day for the points reset was this Sunday on 7/28/2019. Thanks for your understanding.

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    Responded  ·  Product Support responded

    Thanks for using the Yahoo Play app. Due to feedback from our early adopters like you, as of July 28, 2019, Yahoo Play points expiration will be changed so that your points now expire at the end of the year. This means you can continue to rack up points for playing along with the original shows in Yahoo Play, and save them up for bigger, better rewards! Also, there will now be a daily accrual limit of 250 points.

  12. add something, so i can know which triva that i have already done, so that i wont have to stroll through all of them

    Check off or say completed on the triva that ive already completed, so i wont have to go through all of them again.

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    Responded  ·  Product Support responded

    We appreciate you taking the time to share feedback and we’ll make sure to pass this along to our product team.

  13. We're glad you're here

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    Responded  ·  Product Support responded

    Hello,

    Thank you for reaching out to Yahoo Play. I understand your having trouble redeeming points. I will be happy to help you with this.

    In order to redeem your points you must be signed into the correct ID on the app when you go to redeem. As long as you have an email on file you should be able to redeem without issue. If your email is missing you should be able to add it from the app settings. If you are having trouble adding the email, that can normally be solved with App troubleshooting. I have included some links below, you will see both IOS and Android troubleshooting, please follow the appropriate guide.

    IOS troubleshooting:
    http://help.yahoo.com/kb/index?page=content&id=SLN14676&locale=en_US&y=PROD_PLAY_IOS

    Android troubleshooting:
    http://help.yahoo.com/kb/index?page=content&id=SLN14699&locale=en_US&y=PROD_PLAY_ANDROID

    If you have any questions or comments please let us know.

    Best,
    Yahoo Play

  14. Please Bring Back The $50 Footlocker Gift Card for Motivation

    Dear Yahoo Play,
    As a customer that loves “Yahoo Play” and gave it 5 stars on App Store. Is it possible that next week you guys can bring back the $50 FootLocker gift card that is worth 15,000 points for motivation of the app. Please take this in your consideration.

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    Responded  ·  Product Support responded

    We appreciate you taking the time to share feedback and we’ll make sure to pass this along to our product team.

  15. We're glad you're here

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    Responded  ·  Product Support responded

    We update the content daily, please stay tuned!
    We will be adding reminders about points resetting and also we will try out different time frames for redeeming your points. Lastly, very soon your lifetime points are going to unlock some special rewards.

  16. We're glad you're here

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    Responded  ·  Product Support responded

    Please note that you can redeem your points by Sunday at 8:59 PM Eastern Time. Also, the next cool feature besides the weekly points, you will soon be able to use your lifetime points to redeem prizes. We would love to hear recommendations from you about how you think the app can be improved.

  17. 3rd week no 1500 point gift cards. Why?

    Have more 1500 point gift cards.

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    Responded  ·  Product Support responded

    Thank you for your feedback! We update the content daily and in order for you to be the first to know when new rewards are available, please make sure you have your Push Notifications enabled.

  18. Improve support for the app and clarify your terms and conditions

    I temporarily signed into my boyfriend's account to redeem his rewards because they were going to expire and he was at work. Now I'm unable to use my account to redeem my points and support keeps telling me terms and conditions say that there cannot be two accounts on the same device (which it doesn't, it says a person cannot have two accounts, not that a device cannot have two different accounts on it). The app also allows you to have two different accounts signed in at the same time which is a stupid feature if that is the actual…

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  19. We're glad you're here

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    Responded  ·  Product Support responded

    Thank you for your feedback! We update the content daily and in order for you to be the first to know when new rewards are available, please make sure you have your Push Notifications enabled.

  20. We're glad you're here

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