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3 results found
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Lose the coupons and the mini talk shows
I loved this game but lately You have the mini talk shows no points for 20 or 30 min. of talking. What's with the coupons? I can coupons almost any time.
We are sorry to hear you are experiencing issues with redeeming your points. Please reach out to one of our Yahoo Play specialists at yahooplay.support@verizonmedia.com, so they can further investigate your inquiry.
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reset the gift cards
reset the gift cards like they gave in the past. I racked up 5000 points in 2 days and everything was sold out. I've been able to wait til the next day to redeem but now it won't refresh the gift cards to where they aren't sold out? what's the deal?
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest versionAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at yahooplay.support@verizonmedia.com.
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We’re very sorry about the frustrations. We definitely want to figure out what’s going and get this corrected for you, but we need some more information. Please email us at yahooplay.support@verizonmedia.com with more details.
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