Has Yahoo changed anything recently?
The reason for asking is that all of a sudden after approx 20 years, I am having issues logging in to and verifying my account. The verification does not appear to work from my phone and this account via email. I can receive codes on my mobile but only when I am using a computer. When I try to change my password I end up going in to a loop with yahoo and it just sends me back to resetting my password. At first I thought I may have been hacked however this is mainly on my smart phone. I can use my PC although I cant seem to change, update or reset my password????? Why is this??
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Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com. Thank you!