New Mail Basic
Welcome to our Yahoo Basic Mail feedback forum! This is a place for you to help shape the new Yahoo Basic Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.
Basic Mail provides base functionality like reading and writing messages, but does not include many of the advanced options. To use these features, we recommend upgrading to full-featured version of Yahoo Mail.
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- Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
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171 results found
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Please show all emails in the inbox folder
Please show all emails in the inbox folder.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com Thank you!
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Where are the functions I used to have?
I can no longer increase the font size, boldface or italicize text in my emails. Why?? The size is way too small. Will this be addressed, or will I need to convert to Gmail after using yahoo for nearly 2 decades?
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com Thank you!
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Basic email-no message preview anymore?!
I have switched back to basic email because I cannot see on the front screen are there new messages in my other connected email account (it is hidden an I have to click on it to see new email notification on that account).
But now on the basic email I have no message preview option anymore?! What is going on?!
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com. Thank you!
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Now I can't copy and paste an image into the email. time to quit yahoo mail
this is not worth it. time to quit yahoo mail. all the best things are no longer available and the new one isn't even worth considering it has so many problems
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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I was unable to copy a picture and paste it in the email. Another mess you people have created. DO NOT FIX WHAT WAS NOT BROKEN YOU MADE YAHO
I was unable to copy a picture and paste it in the email. Another mess you people have created. DO NOT FIX WHAT WAS NOT BROKEN YOU MADE YAHOO MAIL WORSE!!!
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com. Thank you!
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BRING BACK DARK THEME IN BASIC MAIL THIS IS RIDICULOUS IM TIRED OF FIGHTING STUPID UPDATES
THIS IS awful give me back my old theme before I delete this email entirely
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com Thank you!
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Make
Make Settings selection work. I select Settings, select Go, and nothing happens except that the selection reverts back to Account info. A glitch?
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com. Thank you!
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Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com Thank you!
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Cannot access all the emails for an sender from last year and beyond
Why can I not access all the emails from the beginning of the sender to process and access This is critical
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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My inbox is only showing 25 items. Where is the rest of my email?
Every folder I open only shows 25 items. Where is the rest of my stuff? I've been on the board of our association for 18 years. When I hover over the folder before opening it it shows that there are over 2400 emails that I need access to. Only 25 show when I open it. How the **** do I get to all my information? It's critical!!!!
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com. Thank you!
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I want to go back to seeing my two email accounts at top rather than having to sign out and then in.
I want to go back to seeing my two email accounts at top rather than having to sign out and sign back in to the other account. Critical.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com Thank you!
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Attachments are gone if you reply and add others to email.
Original attachments are not there when you reply to sender and want to add others to the email. No option to add it like it used to be. Now I have to forward the attachment in a separate email to anyone added to the email. Terrible!
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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other email folder disappeared from new design
The alliance email folder completely disappeared from the newly design platform. The basic platform is still working. And the SIMPE way design is still much much without jumping colors here there, which is a distraction from reading emails or trying to find the email I want to read
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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Way to ruin yahoo mail, guess ill stop using this email anymore since you removed basic functions like blocking a sender.
Way to ruin yahoo mail, guess ill stop using this email since you removed basic functions like blocking a sender. Not even counting how everything else was a downgrade. Your new devs are trash.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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Bring back the black background, I don't like bright white background, it hurts my eyes.
how do I change the background back in black. the white background really hurts my eyes during evening or night time.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com Thank you!
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When will New Messages ALWAYS be on top like every other email service?
You claim a response was sent. Bovine excrement.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com. Thank you!
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I used to be able to see all of my emails in my inbox (or whichever box I chose) at once. Now I can only see 25 at a time. Stupid.
I used to be able to see all of my emails in any given box at once. Now I can only see 25 at a time and have to page through them. It is much more efficient and less time consuming to be able to scroll to what I want to find. Please give me the option to select "All" instead of 25 at time.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com Thank you!
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The new yahoo doesn't work with windows 7 on my computer. I didn't ask for change, now I can't open my emails. Great job Yahoo.
Move to another email system like Outlook. What a ****** thing to do to your customers.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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I can't block SPAM emails.
Go back to what WORKS!
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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